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Project Manager Resume

Peoria, IL

SUMMARY:

  • Project Management Professional.
  • 6 Sigma Black Belt skills
  • Excellent communication skills
  • Experience leading diverse teams

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Peoria, IL

  • Managed the global implementation of the Confidential Dealer Solution Network (DSN) Microsoft Customer Relationship Manager (MSCRM) application. The deployment involved multiple organizations within the Confidential enterprise including Dealers, Dealer IT Representatives, IT Process Partners, Global Purchasing, Application development and support, and an outside vendor. Managed vendor contracts throughout the life of the project as well as change requests to the original Statement of Work, approval of travel & expense invoices and project payment milestones. Worked closely with Confidential and outside vendor to ensure progress and success of project goals through team collaboration and individual accomplishment. Effectively managed sponsor, stakeholder, process partner, and upper management expectations by timely status updates and involving them in decisions as necessary.
Project Manager

Confidential, Peoria, IL

  • Black Belt member of the IP Telephony (IPT) Program to implement an Enterprise IP phone system. This technology enabled convergence of voice and data networks in Peoria which reduced overall Voice and Network support staff, in addition to hardware infrastructure. Managed a diverse team to develop and implement the process to deploy 20,000 IPT phones at 23 facilities in the Peoria metropolitan area. Contracted with outside vendors to determine optimal sourcing for inventory, storage and phone installation. Managed contractor and Confidential resources for deployments on all shifts.
  • Facilitated a project to decommission the traditional Avaya telephony infrastructure in the Peoria area. Led a 6 Sigma team to develop a process to audit and remove all traditional equipment from each facility. Coordinated with on - site facilities management resources and outside vendors to disconnect, remove and ship equipment. Worked closely with Confidential Network billing representative to retire contracts for Avaya hardware maintenance, monitoring support and dedicated technicians

Project Manager

Confidential, Peoria, IL

  •  install 8 miles of redundant fiber optic cable between two Confidential sites in central Illinois for Business Risk Mitigation purposes. Managed a project team consisting of Confidential network designers, contracted Land Surveyors, Construction contractors and Fiber Optic cable installation providers.

Systems Analyst III

Confidential, Peoria, IL

  • Installed and supported global WAN connectivity.
  • Designed, installed and supported domestic LAN sites.

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