SUMMARY:

• Accomplished Program Manager of large development projects requiring complex coordination and integration. Project and Release Management experience in all aspects of the product development lifecycle.
• Extensive experience at Confidential working on key projects, with in - depth knowledge of all OEM-related windows software.
• Maintain relationships with key OEMs and represents the customer during product development. Successfully facilitates application development, localization, release of packaged product/web releases.
• Trained in project management, with superb communication, issue resolution, and account management skills.
• Experienced with Project Management Body of Knowledge (PMBOK), System Development Life Cycle (SDLC), Agile Methodologies (Scrum), and Business Process Management (BPM).

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/Project Manager

Responsibilities:

• Managed development of product backlog, sprints and daily standups, reviews and retrospectives as a Scrum Master
• Currently transitioning offshore development projects into using Kanban for development
• Managed offshore development of Word conversion using Aspose libraries
• Managed onshore development of features in Salesforce to integrate with ActiveDisclosure
• Provided regular reports to executive level management and external stakeholders on project status and issues
• Managed and coordinated offshore development of tools and processes to migrate clients to new version of ActiveDisclosure

Confidential

IS Project Manager

Responsibilities:

• Managed development of product backlog, sprints and daily standups, reviews and retrospectives as a Scrum Master
• Oversaw requirements gathering, defining and developing features in Kronos solution PetSmart Business logic improvements, Analytics, Integration of Services and Mobile Access
• Managed and remote vendors on report development and test automation
• Provided regular reports to executive level management and external stakeholders on project status and issues
• Successfully managed the upgrade from Kronos 6.2 to 8.0 to more than 50,000 employees across PetSmart stores and distribution centers

Confidential

Program Manager

Responsibilities:

• Assisted in requirements gathering, development of functional specs determining measures and attributes to be used from data sources, producing wireframes and mockups of Power BI reports
• Responsible for managing sprints, backlogs and stand-ups and development meetings

Confidential

Project Manager

Responsibilities:

• Oversaw requirements gathering, defining and developing features in Kronos solution to support T-Mobile specific pay policies (Domestic and Puerto Rico), Accruals
• Coordinated development work for integrations between Kronos and SAP and Kronos and Workday as part of the initiative to sunset SAP and implement Workday within T-Mobile
• Managed subordinate project manager assisting the Kronos project and defined weekly task list and duties and provided feedback
• Managed and monitored progress on deliverables from outside vendors providing customized logic and integrations for Kronos to SAP and Kronos to Workday
• Provided budget allocation feedback and recommendations to Senior Manager of PMO
• Provided regular reports to executive level management and external stakeholders on project status and issues
• Successfully managed process of phased deployments to more than 25,000 corporate employees within T-Mobile

Confidential

Manager

Responsibilities:

• Managed build and coordinated operations between Hitachi and MSIT teams for internal Confidential web based tool enabling field sales teams to competitively sell highlighted devices through their channels.
• Analyzed existing business processes for a large non-profit cancer research center to develop strategy, process, and system recommendations.
• Enabled design and adoption of process and technology roadmap for a large online travel company to transition to smaller teams using agile frameworks, allowing much faster delivery of new features.
• Coordinated requirements gathering process among a many stakeholders spread out across geographic locations and helped develop Strategic Information Systems Plan for a multi-year technology roadmap.
• Managed launch of a pilot Interactive Voice Response (IVR) to gain customer feedback on IVR routing tree simplification. Produced volume and routing reports to determine accuracy and customer satisfaction.
• Designed and implemented UAT testing of internal toolsets for LCA teams. Coordinated work with multiple teams to reduce errors during daily integration of data between multiple standalone intranet/internet sites.

Confidential

Program Manager

Responsibilities:

• Assisted in the design and implementation of XML-based publishing tools to produce contend for the DOJ and EU compliance programs.

Confidential

Program Manager

Responsibilities:

• Achieved Beta 1 phase of an application used to record, track and manage performance results for clients of a CrossFit gym, leveraging Adobe Flex and Air technologies as well as touchscreen interface.

Confidential

Program Manager

Responsibilities:

• Created and administered team sites on internal SharePoint project server for the HealthVault team.
• Developed bug tracking sites, KPI dashboards, and dogfooding project websites, creating tools to export buglists from Product Studio to SharePoint.

Confidential

Program Manager

Responsibilities:

• Successfully released Confidential Library versions that shipped Visual Studio .
• Managed the setup design, content, and drive project schedules for the Confidential Network Library versions released with Visual Studio and updates to subscribers including versions in eight languages.
• Guided project transition from modified waterfall methodologies to Scrum as Scrum Product Owner.

Confidential

Program Manager

Responsibilities:

• Managed setup design and implementation for Confidential Visual Studio 2005 Team System and Team Test Load Agent.

Confidential

Program Manager

Responsibilities:

• Managed three customer accounts as well as development of the Confidential MOM SP1 Management Pack.
• Conducted Usability studies of new UI deployment designs in MOM 2004
• Designed and implemented OEM MOM 2004 SKU, OM Express SKU, licensing mechanism for OEM and Express SKUs, Base Network Management Pack, and portions of the MOM 2004 security and OpsConsole views.
• Designed and implemented setup and deployment for Confidential Visio Enterprise Network Tools (MSVENT) CD for ENU, DEU, FRN, and JPN.
• Integrated MSVENT CD with Visio Network Center (VNC) Web site to enable product deployment from the Web via online subscription.