Retails Services Program Manager Resume Hoffman Estates, IL - Hire IT People

SUMMARY:

Dynamic leader with 15 years of multi - industry experience focused on developing programs and products to satisfy customers.
Proven strengths in building profitable relationships with C-level leadership in business partner organizations.
A Hands-on coach and mentor to team members, while, effectively and efficiently guide teams to meet project demands through training, planning, and process designing.
Responsible for the ADA Lucas program to remodel and remediated 1100 Kmart Stores over a 6 year period from Survey thru Final Walk Throughs or Validation Visits.
Conceived of and produced “How To” installation videos for commercial end users.
Identified the institutional market for revenue growth and trained sales associates on the culture of this new market.
Developed, designed, and programmed construction data management system that allowed construction projects to be tracked, scheduled, and budgeted.
Software Knowledge: Microsoft Products, Minitab, Tableau, Systat, and MathLab.

CAREER TRACK:

Confidential, Hoffman Estates, IL

Retails Services Program Manager

Responsibilities:

Managed and mentored direct reports of up to 13, and indirect reports of 30. Integrated team members in the culture of continual improvement.
Utilized 3rd party vendors to move merchandise in warehouses and sales floors.
Surveyed and communicated with Architects on drawings for 3rd party vendors
Managing inventory levels for construction teams’ utilization of a 3rd party warehouse.
Set up ordering processes, fulfillment, and shipping to projects.
Performed statistical analysis using Tableau to implement the right measures and data matrixes to deliver consumer insights and patterns.
Reviewed and implement drawings/layouts for Retail Stores and Service Centers.

Confidential, Skokie, IL

Marketing Manager / Government Contracts Manager

Responsibilities:

Managed Exterior Field Sales Team of 5 nationally
Led marketing effort for development of two new products: Navicade, a new highway channeling device that replaced highway traffic drums; and Realicade, real estate sign stands made from durable plastic.
Directed corporate sales strategy with CFO and Sales Manager to pursue untapped markets; within three years enabled 20% increase in government contracts market.
P&L responsibility for sales and marketing teams; with little to no marketing budget were able to increase sale by 30% for 3 years.

Confidential, GRAPEVINE, TX

National Accounts Manager

Responsibilities:

Developed marketing programs and obtained GSA contracts totaling $2.5M at a 30% margin.
Created and implemented programs to penetrate Fortune 500 market, generating $5M in sales at a 30% margin.
Developed electrical security catalog and set pricing policies for insuring 30% profit margin, generating $2M in sales.
Created national marketing and sales programs targeted for trades/union labor personnel.
Developed and implemented a contractor alliance program for procurement through a 1,100 dealer network and set up local warehouses to meet their needs.

Confidential, WHEELING, IL

Regional Sales Manager

Responsibilities:

Nurtured and negotiated key national accounts, targeting hospitals, universities and institutions.
Provided training to sales staff on institutional selling and government relationship building.
Established relationships with cooperatives and buying groups that increase corporate sales of 30%.
Developed project estimates and specifications.