Senior Project Manager Resume

SUMMARY:

Hard working project manager, technical architect, and systems and business analyst with 19 years of experience in the Communications Industry and 2 years in automotive industry.
This experience has involved the IT and business aspects of a variety of call center, trouble reporting, and billing system implementations.
Experience with the full system development life cycle with both Waterfall and Agile methodologies.
Worked with off - shore and on-shore colleagues spanning three time zones
Hands-on and leadership skills in project management, requirements definition, process definition, design, development, testing and implementation/conversion

PROJECT WORK EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

Agile Team Facilitator - led scrum of scrums, managed iteration and release planning, project backlog, Rally Application Administrator, Problem / Roadblock Resolution
Project Management
Project Schedule and Status
Off Shore Development Center - Set up the Confidential for project
Project Financials - monthly financial reports and status
Change Control - change request management
SharePoint Administrator
Site and User set up
Rally Administrator
New user set up
Project set up
Management of backlog
Iteration / Release reporting to upper management
Provides the ability to order Vehicles from any manufacturing source
Provides vehicle status from manufacturing sources
Quotation system used by the export and growth direct fleet business team to create and approve vehicle quotation requests.
Project schedules
Project financing
Project time reporting
Status reporting to upper management
Manage risks and issues
Manage QC testing and defect resolution
Responsible for resource allocation for all projects
Rotational release manager
Architectural Reviews

Confidential

Technical Architect and Project Manager

Responsibilities:

Managed Project from start through to deployment.
Work plans and schedule
Hardware and software procurement,
Requirements, Design, Development, and Testing.
Scrum Master - led daily stand-up, managed iteration planning, user story management,
User Stories - worked with product owner and delegate to define user stories
Quality Assurance - user story testing

Confidential

Project Manager

Responsibilities:

Managed Project through to deployment. This included financials, schedule, hardware and software procurement, project artifacts, testing and deployment and defect resolution. Responsible for providing Upper management status and project audits.
Quality Assurance

Confidential

Project Manager and Technical Architect

Responsibilities:

Full Agile lifecycle development from requirements through beta release delivery.
Work plans, schedule, and status
Testing, deployment and defect resolution.
Business Analyst and Quality Assurance for projects following beta release.
Responsible for business and system requirements
Quality Assurance - application testing

Confidential

Working lead

Responsibilities:

Change Control Board Lead for project - managed and delivered all change requests that impacted project. This included financial impacts to the project, requirement changes, artifact management, peer reviews, stakeholder approvals and project audit follow-ups.
Business and System Requirements
Managed business and system requirements and downstream artifact traceability for entire project.
Worked with impacted applications to resolve project issues for all stages of project SDLC (waterfall).

Confidential

Senior IT Analyst

Responsibilities:

Sprint Billing Process
Responsible for daily processing of all billing data files.
Resolved errors associated with the process.
Documented and provided status on all issues associated with process.
Billing Consolidator Requirements for Contract Billing
Documented Billing Consolidator process for billing contracts for QA team.
Trouble Reporting Conversion
ACUS Help Desk Trouble Reporting Migration to Confidential & Confidential One Ticketing System (AOTS)
Documented help desk process to migrate to AOTS application.
Provided ACUS requirements to AOTS for help desk migration.
VANTIVE Trouble Reporting migration to AOTS.
ACUS champion for AOTS migration. Responsible for all issues surrounding the migration. for all AOTS trouble management and change management.
Testing and defect resolution for trouble ticket flow
Communication of AOTS Migration process to ACUS organization
Sprint Cable Locates
Provided responses to all requests from external contractors to identify location of Sprint Telecommunication Facilities on US Military bases.
On call rotational 7/24 support

Confidential

Requirements Lead

Responsibilities:

Defined and coordinated Business and System Requirements
Test Plans, Test Execution, Defect Management and Resolution, Test Status Reporting.
Traveled five state region to deliver EBTA to work centers
Represented Ameritech and Confidential ANSI T1M1 National Standard Body on which EBTA was built on