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Senior Project Manager Resume

SUMMARY:

  • Hard working project manager, technical architect, and systems and business analyst with 19 years of experience in the Communications Industry and 2 years in automotive industry.
  • This experience has involved the IT and business aspects of a variety of call center, trouble reporting, and billing system implementations.
  • Experience with the full system development life cycle with both Waterfall and Agile methodologies.
  • Worked with off - shore and on-shore colleagues spanning three time zones
  • Hands-on and leadership skills in project management, requirements definition, process definition, design, development, testing and implementation/conversion

PROJECT WORK EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

  • Agile Team Facilitator - led scrum of scrums, managed iteration and release planning, project backlog, Rally Application Administrator, Problem / Roadblock Resolution
  • Project Management
  • Project Schedule and Status
  • Off Shore Development Center - Set up the Confidential for project
  • Project Financials - monthly financial reports and status
  • Change Control - change request management
  • SharePoint Administrator
  • Site and User set up
  • Rally Administrator
  • New user set up
  • Project set up
  • Management of backlog
  • Iteration / Release reporting to upper management
  • Provides the ability to order Vehicles from any manufacturing source
  • Provides vehicle status from manufacturing sources
  • Quotation system used by the export and growth direct fleet business team to create and approve vehicle quotation requests.
  • Project schedules
  • Project financing
  • Project time reporting
  • Status reporting to upper management
  • Manage risks and issues
  • Manage QC testing and defect resolution
  • Responsible for resource allocation for all projects
  • Rotational release manager
  • Architectural Reviews

Confidential

Technical Architect and Project Manager

Responsibilities:

  • Managed Project from start through to deployment.
  • Work plans and schedule
  • Hardware and software procurement,
  • Requirements, Design, Development, and Testing.
  • Scrum Master - led daily stand-up, managed iteration planning, user story management,
  • User Stories - worked with product owner and delegate to define user stories
  • Quality Assurance - user story testing

Confidential

Project Manager

Responsibilities:

  • Managed Project through to deployment. This included financials, schedule, hardware and software procurement, project artifacts, testing and deployment and defect resolution. Responsible for providing Upper management status and project audits.
  • Quality Assurance

Confidential

Project Manager and Technical Architect

Responsibilities:

  • Full Agile lifecycle development from requirements through beta release delivery.
  • Work plans, schedule, and status
  • Testing, deployment and defect resolution.
  • Business Analyst and Quality Assurance for projects following beta release.
  • Responsible for business and system requirements
  • Quality Assurance - application testing

Confidential

Working lead

Responsibilities:

  • Change Control Board Lead for project - managed and delivered all change requests that impacted project. This included financial impacts to the project, requirement changes, artifact management, peer reviews, stakeholder approvals and project audit follow-ups.
  • Business and System Requirements
  • Managed business and system requirements and downstream artifact traceability for entire project.
  • Worked with impacted applications to resolve project issues for all stages of project SDLC (waterfall).

Confidential

Senior IT Analyst

Responsibilities:

  • Sprint Billing Process
  • Responsible for daily processing of all billing data files.
  • Resolved errors associated with the process.
  • Documented and provided status on all issues associated with process.
  • Billing Consolidator Requirements for Contract Billing
  • Documented Billing Consolidator process for billing contracts for QA team.
  • Trouble Reporting Conversion
  • ACUS Help Desk Trouble Reporting Migration to Confidential & Confidential One Ticketing System (AOTS)
  • Documented help desk process to migrate to AOTS application.
  • Provided ACUS requirements to AOTS for help desk migration.
  • VANTIVE Trouble Reporting migration to AOTS.
  • ACUS champion for AOTS migration. Responsible for all issues surrounding the migration. for all AOTS trouble management and change management.
  • Testing and defect resolution for trouble ticket flow
  • Communication of AOTS Migration process to ACUS organization
  • Sprint Cable Locates
  • Provided responses to all requests from external contractors to identify location of Sprint Telecommunication Facilities on US Military bases.
  • On call rotational 7/24 support

Confidential

Requirements Lead

Responsibilities:

  • Defined and coordinated Business and System Requirements
  • Test Plans, Test Execution, Defect Management and Resolution, Test Status Reporting.
  • Traveled five state region to deliver EBTA to work centers
  • Represented Ameritech and Confidential ANSI T1M1 National Standard Body on which EBTA was built on

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