SUMMARY:

• Leadership in delivering IT Programs in both matrix driven and projectized environment.
• Directing a team of Engineers Business Analysts and Production Analysts delivering large BI / CRM solutions
• Over 14 years experience in Project/Program management; over 5 years in Quality Management.
• Broad experience from delivery management, client relationship management and vendor management
• Successfully transitioned Development and Operations to onsite - offshore model
• Transitioned Waterfall to Agile with onsite-offshore team
• Delivered multiple IT projects On Time and First Time Right with a geographically distributed team
• Delivered large scale Web Development projects
• Established Quality processes, Led a team of Quality Engineers and Leads to deliver in SaaS environment
• Extensive Pre-Sales experience - Successfully bid and won Projects against very competitive vendors
• Hands on experience in all phases of SDLC
• Familiar with HL7 protocol & HIPAA
• Six Sigma trained

CORE EXPERTISE:

Leadership and Management: Program and Portfolio management, Inception to Post Production; Budgeting, Forecasting, WBS, Risk Management, Process Improvement, Project Management using Agile (Scrum & Kanban) and Waterfall methodology, Continuous Integration, Distributed team Management, Vendor Management, Process Improvement, Client Relationship management

Tools: Microsoft Project, JIRA (Administrator), Version One, Visio, SharePoint, SVN

Technical: C, Unix/Linux, Java, Oracle, Sybase, MySQL, Access, ERWIN

Business Analysis: JAD, Use Case, Wire Frame, User Stories

QA/V&V: Selenium, SOAP UI, HP Quality Center, Bugzilla, Test Driven Development (TDD)

Other: Familiar with Amazon Web Services (AWS), MongoDB, Cloud Solutions, Confluence

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager/Program Manager

Responsibilities:

• Managing integrated programs for multiple clients
• Leading global team of Engineering Managers, Developers, Business Analysts and Operations Analyst delivering Data Warehouse platform Programs worth over $10 million for multiple clients .
• Agile and JIRA coaching
• Groom and mentor Project Managers
• Introduced several Process Improvement Initiatives
• Successful transition of development and Production Support to offshore aligning to business goal
• Successful migration of Data Center
• Support VP/GM in Client Relationship Management
• Client expectation management.
• Client partner to understand client problem and identify effective solution
• Introduced Agile concepts
• Introduced new metrics
• Technical support (Oracle, ERWin), design input & mentoring

Confidential

Principal/Lead Automation Engineer

Responsibilities:

• Quality leadership for Agile Confidential projects following Scrum and Kanban methodologies
• Implemented several process improvements to Quality Process and Automation.
• Hands on Selenium scripting, Linux Shell Scripting and MySQL
• Introduced Automated API testing using SOAP UI and Security Scan using Burp Suit.
• Setup strategy for ETL testing.

Confidential, Burlington, MA

Manager - Software Quality Assurance

Responsibilities:

• Scrum Master
• Lead a global team of 12 developers and quality engineers
• Migrated delivery process from Waterfall to Agile
• Managed, delivered and deployed NLP based Enterprise Java applications in SaaS environment
• Transitioned from Waterfall to Agile methodology with an onsite-offshore team
• C-level reporting
• Introduced Test Driven Development (TDD), conducted internal user training and introduced innovative Automation strategies.
• Reduced Quality Cycle Time by 50% through Automation
• Led a project to build a prototype for promoting the solution to AWS

Confidential, Boston, MA

Project Manager

Responsibilities:

• Managed and recovered Projects in crisis
• Business Analysis including Use Case models, Wire frames, Data Mapping.
• Managed multiple projects worth $3MM with a team of 35 resources. Complete ownership of Delivery, Budget, and Client relation

Confidential, Schenectady, NY/Louisville, KY

Program Manager/Business Analyst/Architect

Responsibilities:

• Started career as a Developer and progressively moved to Program Manager
• Hands on lead delivering and supporting a Custom Warehouse Management System over a period of 3 years for Confidential Consumer Products. The System included Pick, Pack, Ship, integration with shipper (Fedex), integration with conveyor belt management system, Reorder, Inventory counts etc. It was used to manage 16 Regional Warehouses and a Centralized Parts Warehouse of Confidential .
• Managed and delivered multiple J2EE development projects for Confidential Energy complying to Confidential ’s 100% FTR and 100% OTD SLA with an Onsite-Offshore team of Business Analysts, Developers and QA Engineers. Responsibilities included mentoring and managing resources, budget, risk management, issue resolution, internal and external status reporting, and client relationship.
• The Projects delivered for Confidential Energy included managing Contracts, Product Lifecycle and Turnover packages and integrated with sourcing and order processing systems
• Hands-on Development in C, Unix, Java, Oracle, Sybase
• Successfully bid and delivered Projects worth $1 MM with a team of 25+ consultants.
• Client partner to understand client problem and identify effective solution
• Delivered under strict 100 % First Time Right and 100% On Time Delivery SLA.
• Migrated legacy applications from VB/Sybase to Java/Oracle
• Responsible for Support of 20+ Client Server applications
• Requirement analysis (Conducted JAD sessions), mentoring Business Analysts, Use Case Modeling, Wire Frames, Data Modeling, Design Review, Testing and UAT.
• Pre-Sales Team Lead for Confidential Energy Account
• Brief experience managing BI projects for Siemens Energy & Automation