IT Manager Resume Cincinnati, OH - Hire IT People

PROFESSIONAL SUMMARY:

Experienced Program and Project Manager, IT Manager/Director and Technical Support Specialist with business savvy and great customer service attitude and skills.
Experienced leading small teams working in defense research,, government, healthcare, banking, manufacturing as well as IT environments.
Combines loyalty, intelligence, business insight, knowledge and enthusiasm and is always open to learn and explore new opportunities/challenges.
Knowledge of PMI, Lean and Agile Project Management principles.
Great attention for detail combined with excellent understanding of the big picture, to understand relevance of any project for the larger organization.
14 years in defense research. Built up team and program management in close cooperation with Confidential and Confidential project officers.
16 years in IT, as Technical Support Specialist, IT Manager/Director, Project Manager as well as Technical Trainer.
Acquisition and Implementation of company - wide applications, Design and Implementation of network infrastructure, Selection and Implementation of VoIP phone system, Consulting/Design/Implementation of various Document Management Support systems for various customers.

TECHNICAL EXPERIENCE:

Team Leadership Project/Program Management Communication Network management/administration Active Directory/Access Management and Network Security Server management Application Management Business and Risk Analysis Consulting Customer Relationship Strategic Analysis Streamlining Solutions Cost Reduction Problem Resolution

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

IT Manager

Responsibilities:

Cisco based network infrastructure & security, servers, PCs, laptops, printers and copiers plus phone system.
Active Directory, servers and workstations administration/management/support plus applications

Confidential, Cambridge, MA

Technical Support Specialist

Responsibilities:

Managed Implementation/Upgrade and Support projects for secure Document Management System products for midsize/large companies in Healthcare and Banking environments, including SharePoint-based solutions.
Main point of contact for US customers for those DMS systems.
Provided consulting, technical and demonstrations, often leading to new projects.

Confidential, Milford, NH

IT Manager/Director

Responsibilities:

Successfully designed and implemented MS Windows 2000/2003 active directory to support Confidential ’s transition during migration from Novell file server to MS Windows 2000.
Implemented full Active Directory design for multi-location, multi-domain town-wide network, computers and servers and peripherals, including the consolidation of 3 independent NT 4.0 domains at different geographic locations into single active directory based domain.
Slashed costs by implementing various process improvements, including fiber-optic cabling between downtown municipal buildings, while great improving inter-location connectivity.
Designed and Implemented migration from Windows NT 4.0 domain with Windows 98 clients into Windows 2003 active directory domain with Windows XP clients for Police Department.
Introduced digital network printers and copier systems to replace older analog copiers and local desktop printers.
Implemented professional Ethernet 5/5e/6 cabling and managed switches in all municipal buildings, replacing old wiring with hub and switches to improve network performance.
Completed VoIP phone system project from start (writing RFP/evaluation) for Confidential, providing significant cost savings as well as much improved functionality.

Confidential, Nashua, NH

Technical Trainer/Technical Writer

Responsibilities:

Trained students for Microsoft Windows networking courses.
Developed course for advance firewall system (Raptor/VPN)

Confidential, Cambridge, MA

Curriculum Coordinator

Responsibilities:

Administration of resources, scheduling for curriculum
Student counseling with regard to their electives
Organized highly successful international business trip to Europe for 20 + students and staff.

Confidential

Project/Program Manager

Responsibilities:

Acquired and completed many projects from start to finish for Confidential and helicopter studies
Worked 1 year in UK, while posted their as representative .
Participated as national representative in several Confidential Working Groups.
Head of section, responsible for all Operations Research Confidential Studies for Confidential and Confidential .

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It Manager Resume

Cincinnati, OH

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