SUMMARY:

• Project Manager with enthusiasm for leading business, technical and cross functional teams through the software development life cycle in support of business initiatives.
• Compliant to process and thorough in work details to effectively communicate to project leadership and stakeholders.
• A certified Project Management Professional with over 15 years experience as a Project Manager, Quality Assurance Analyst and Manager, and PMO Manager with dedication and expertise in:
• Project Management Process Improvement Quality Assurance Requirements
• Management Change Management Compliance Auditing Test Management ERP
• MS Project MS Office MS Visio MS Outlook CA Clarity

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Farmington Hills, MI

Responsibilities:

• Planned all aspects of the origination system project, to develop the lease booking system and upgrade the existing retail system to support the new portfolio application for the two - year project. Led identification and management of issues, risks and changes through resolution.
• Created presentations for frequent communication of project status to various levels of management.
• Used Microsoft Project to create the Project Schedule and maintained the progress of Business and Information Technology (IT) development.
• Created the business case and cost estimates for the $6M project; maintained monthly tracking of resource hours and cost to budget, and periodically reported to the Enterprise Program Management. Ensured project readiness for gate review.
• Facilitated requirements gathering sessions between IT and Business while managing requirement changes.

Senior Project Manager

Confidential, Dearborn, MI

Responsibilities:

• Planned and managed the discovery phase for a 2.5 year, $4M program to deploy global price analysis and profit management tools in Europe.
• Utilized Microsoft Project for schedule creation and updates, and used Clarity for documentation and tracking of issues, risks, and changes to resolution.
• Facilitated the identification and resolution of issues and risks with the business and Information Technology (IT) team and provided weekly reports generated through Clarity.
• Created project forecasts and reconciled monthly financial reporting for the program.
• Interacted with the business customer, program managers, IT Data Management leads and Program Management Office (PMO) to effectively manage the project and track progress.
• Coordinated the completion of changes with test manager and business teams for global order to delivery organization for deployment of the Vehicle Program.
• Utilized Software Development Life Cycle (SDLC) with Agile.

Project Manager

Confidential, Ann Arbor, MI

Responsibilities:

• Managed changing requirements to in-house custom software to accommodate changing customer needs.
• Created and maintained a schedule of operational changes in Microsoft Project and submitted detailed weekly and monthly status reports to management.
• Facilitated frequent status updates to senior management with development team members.
• Organized and reported a monthly list of artifacts per government contractual requirements.
• Used Microsoft Excel to track planned website submissions for government reimbursement based on the Affordable Care Act to assist the company in recovering millions in reinsurance dollars for clients.
• Created a change management process to provide structure to changes required to code and operational process for the organization.
• Created an impact analysis for changes while tracking communication and release dates.

Senior Project Manager

Confidential, Indianapolis, IN

Responsibilities:

• Managed small and medium-sized projects for development and implementation of activity data for data warehouse.
• Used Confidential software, integrated with Microsoft Project to define the timeline and critical path to manage the project towards the completion of tasks and the availability of business, data managers, development and quality assurance resources in support of development, approvals and deployment.
• Communicated and escalated issues and risks to senior management; provided updates to management through meetings and weekly reports in MS PowerPoint and MS Excel.

Project Manager

Confidential, Detroit, MI

Responsibilities:

• Planned and managed a large, complex consisting of custom development of the global compensation module/benefits and bonuses for the customer’s Enterprise Resource Planning (ERP) PeopleSoft HR application.
• Created and managed the Project Plan, Project Schedule and receipt of supplier deliverables.
• Led reviews of supplier work products to ensure quality deliverables were presented and approved.
• Participated in development sessions with the business customer to ensure project requirements were documented, agreed to and verified.
• Communicated schedule variance, requirements volatility, monthly metrics and weekly project progress to stakeholders, which included tracking of project issues and risks to closure.
• Created Test Strategy and Plan documentation; managed test planning, UAT execution, and defect resolution.
• Maintained integrity of project documents in configuration management tool, Global Document Management
• Utilized SharePoint to transfer documentation and collaborate with supplier.

IT Quality Manager

Confidential, Southfield, MI

Responsibilities:

• Supported the Program Management Office to ensure quality reviews were an integral part of application development projects and assisted with planning work product reviews.
• Utilized MS PowerPoint to conduct peer review and recorded for future use.
• Performed compliance audits with global resources supporting the client’s operational environment and recommended improvements to management.

Confidential, Detroit, MI

IT Quality Manager

Responsibilities:

• Led and directed the workflow for process and product quality assurance function for a staff of seven resources to elevate the organization to Level 3 Confidential .
• Developed process improvement documentation and conducted sessions.
• Analyzed QA compliance data and presented monthly consolidated reports to senior management.

Program Manager, PMO

Confidential

Responsibilities:

• Oversaw periodic status and milestones for projects to provide progress and escalate any potential schedule and cost slippage to senior management.
• Ensured project issues and risks were logged and tracked, and changes were properly requested, resolved and documented.
• Conducted project initiation reviews with project teams to make sure the appropriate life cycle model was selected and followed.
• Created processes and procedures for organization to attain Confidential .