Project Manager/business System Analyst Resume
New York, NY
SUMMARY:
Functioning as liaison between business sales and technical teams’ to translate requirements into functional automation and process improvements. Systems implemented: Microsoft Servers, SalesForce.com, Service Cloud, Marketing Cloud, and Data Warehousing.
TECHNICAL SKILLS:
Software/Skills: Microsoft Project, Cognos 10, Project, PowerPoint, SharePoint, Excel, Visio, Salesforce.com, SQL, Web Trends, Solid Core, servers.
Knowledge: Agile, Waterfall, Basel II, equities, bonds, derivatives, futures, stocks, loans, budget, risk, credit risk, cost/benefit, mortgage, and business analysis.
EXPERIENCE:
Project Manager/Business System Analyst
Confidential, New York, NY
Responsibilities:
- Collaborate with cross functional departments to support server: upgrades, patch and security software installation.
- Engineered effective best practice recommendations for business process.
- Managed project plan in SharePoint establishing checkpoints and forecast completion dates.
- Documented current and future state business process and flow diagrams to illustrate operational improvements.
- Measured KPI’s against reporting matrix to maintain timely deliverables.
Sr. Manager - Consultant
Confidential, New York, NY
Responsibilities:
- Develop work estimates, project budgets and timelines.
- Responsibilities involve gathering requirements from stakeholders.
- Exposing system GAP’s to insure an accurate data migration.
- Collaborate with Apex programmers to capture technical requirements.
- Capture business processing mapping to explain data flow.
- Measured KPI’s against reporting matrix to maintain timely deliverables.
Business Analyst - Consultant
Confidential, New York, NY
Responsibilities:
- Responsibilities involve writing requirements for the following integrations: SAP Financials, Exact Target, Service Cloud, HR, WebAdm and Agents System of Records.
- Exposing system GAP’s to insure an accurate integration.
- Collaborate with Apex programmers to capture technical requirements.
- Capture business processing mapping to explain data flow.
Project Deployment Coordinator Business Analyst
Confidential, New York, NY
Responsibilities:
- Developed work estimates, project budgets and timelines.
- Data mapping CRM field’s to Salesforce.com to identify GAPs.
- Wrote business and technical requirements for the project.
- Created business process mapping using Visio to explain data flow.
- Escalates issues to Developers to resolve any technical or informational issues.
- Generated reports in SharePoint and exported to Excel to tracking Brokers’ migration status.
Sr. Business /Analyst-Consultant
Confidential, New York, NY
Responsibilities:
- Execute business intelligence in Salesforce.com CRM to facilitate sales goals.
- Confer with departmental teams to resolve any technical or informational issues.
- Works on site with sales team to comprehend client issues and increase sales.
- Proactively measure credit risk and compliance issues.
- Increased Revenue by 25,000,000 via training sales team.
Night Auditor-Consultant
Confidential, New York, NY
Responsibilities:
- Examine existing information processing systems to evaluate accuracy and make corrections to assure accurate business intelligence and reporting.
- Confer with departmental teams to resolve any technical or informational issues.
- Wrote SQL quires to extract information from CMS.
- Assure server information is backing up daily reports and business intelligence.
Business Analyst-Consultant
Confidential, New York, NY
Responsibilities:
- Confer with personnel of relevant organizational units to analyze current systems and identify issues related to: ETL, data warehouse, database development and Embarcadero ER Studio process.
- Write Business Requirements Document detailing a description of user needs.
- Review current business process, workflow and limitations.
- Examine existing information processing systems to evaluate effectiveness and develop new system specifications to improve business intelligence and reporting.
- Engineer workflow process and diagrams to map data flow and assist in database design.
Business Analyst-Consultant
Confidential, Jersey City, NJ
Responsibilities:
- Executed financial analysis to comply with Rule 15c3-3, minimizing the impact to cash reserves into Confidential ’s bank of record account.
- Conferred with personnel of relevant organizational units to analyze current operational procedures and identify issues.
- Data mined financial information using SQL from various proprietary systems to construct regulatory reports.
- Engineered workflow process and diagrams to map data flow.
Project Manager-Consultant
Confidential, Columbus, Ohio
Responsibilities:
- Developed work estimates, project budgets and timelines.
- Managed budget, project vendors and Analyst.
- Data mapping CRM field’s to Salesforce.com to identify GAPs.
- Writing business and technical requirements for the project.
- Created business process mapping using Visio to explain data flow.
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