SUMMARY:

• Over 23 years of experience in IT Industry focusing on Project management, Project coordinator, Release Management, Configuration Management, Quality Assurance Management.
• PMP, Scrum Master and ITIL v3 certified.
• Worked as Sr Project Manager, Release Manager, Project Coordinator, CM, Scrum Master, QA manager.
• Industry experience includes Mortgage industry, Federal Government, Financial, Billing, People Soft, Data Mart, ISP Provider, Data Ware House, Banking, Healthcare, Pharmacy, HR and Benefits System, Telecom Wireless.
• Plan, organize, staff, report, coordinate, control, identify/mitigate risk, and direct all phases of programs/projects from inception through completion.
• Develop Strategy; provide vision, direction and day to day leadership for managing multiple High priority and time sensitive projects.
• Recognized for delivering mission - critical systems with major product features into production, on-time with outstanding customer satisfaction.
• Managed complex, high priority, highly time sensitive projects for infrastructure and application upgrades, Government Mandates and COTS implementations projects.
• Provide vision, business objectives, and critical success factors to the project team working with Stake Holders.
• Liaison between Business and Technical teams to achieve common goal.
• Managed significant projects in strategic change management, new business and product initiatives, Process re-engineering, establishment of control procedures within the infrastructure area.
• Train, mentor, and provide project management leadership to other team members.
• Coordinated with multi-functional teams to manage program and project level issues and risks.
• Conduct and coordinate Business case approval, Project intake, project schedule, Resource allocation, release kickoff, Walk-throughs, GO /NO Go decisions, SOP (standard Operating Procedure), contingency, Back-out plan meetings, status meetings, Implementation review and Production deployment support meetings.
• Inspire, influence, build relationships and motivate the team.
• Managed geographically distributed and culturally diverse work-groups with strong team management, leadership and coaching skills
• Create and manage CR (Change request), Variance Request, Change tickets for deployment /DB refresh/DB backup/Access changes using Service now tool.
• Manage schedule and resource using MS Project and Planview.
• Configuration Management using CM tools like ANT, Rational Clear Case, Confidential Version Manager, CVS and Tortoise SVN (Sub Version).
• Enforcing Agile Methodology, standards, procedures and industry level best practices.
• Managed teams for Manual Testing (Functional, Integration, System, GUI, Regression, Back End, Black Box, White Box, ETL, and UAT) and Automation testing using Mercury Quick Test Pro, Win Runner, Load Runner, and Rational Performance Tester.
• Defect tracking using tools like Mercury Quality Center, Test Director, Rational Clear Quest, and Confidential Tracker.
• Manage L2 and L3 resources for Production deployment and implementation.
• Database experience in ORACLE, SQL Server, Hyperion ESS base, Sybase, Red Brick, Access, DB2
• ETL tools Ab Initio, DataStage, Informatica, Business Objects BOXI WEBI /Crystal reports, EFRM Hyperion ESSBASE, autosys, COBOL, DB2, CICS, JCL
• Managed and worked in both Waterfall and Agile/SCRUM Project Management Methodologies.
• Excellent written and verbal skills
• Ability to work in a fast-paced, dynamic environment, can handle change on a frequent basis

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Managed CDW re-platform/Upgrade project - which was one of the highly visible, high priority, critical and complex with a budget of 9 million dollars.
• Upgrade project involved migrating from DB2 v9.7 to v10.5, Data Stage from v8.5 to v11.5. Old AIX v6.1, servers were replaced with Linux servers.
• Complete new architecture including separation of DB2 Database and Data stage layers, Upgrade Network, Servers, Storage, Data Stage, Database to resolve environment end of life, server maintenance cost, configuration scalability issues
• Developed the overall prioritization, milestones, deliverables, and success criteria.
• Identify and mitigate risks throughout the schedule
• Plan, organize, staff, report, coordinate, control, identify/mitigate risk, and direct all phases of programs/projects from inception through completion
• Lead multiple project teams and manage multiple concurrent projects focused on infrastructure and application upgrades, Mandate projects and COTS implementations for the Corporate Data Warehouse.
• Escalated internal/external issues/concerns/risks promptly to upper Management or appropriate stake holders to ensure matters are addressed timely as to not impact schedule.
• Created, updated, and maintained detailed Project Schedules for all projects using MS project and planview.
• Create CR (Change request), Variance requests to manage variance in scope, schedule and cost.
• Created and managed change tickets for deployments, DB refresh/backup and any access updates using Service now tool.
• Managed the life cycle of deployments using Appian’s PDP (Project Delivery Portal) tool for planning the project, managing all documents and getting all approvals.
• Worked closely with Business, testing services and technical resources to schedule and assign project/task related activities and responsibilities.
• Updated dashboard and Share point sites for providing regular project updates to stake holders.
• Interacted with senior internal and external personnel on significant matters often requiring coordination between several organizations.
• Worked to get the project approved, go thru project intake, Business case approval process and get the project initiated.
• Collaborate with IT and business partners to develop business cases and best align key resources with critical initiatives and timelines.
• Accountable for developing project scope, Project schedule, defining project guidelines, obtaining required approvals and coordinating resources necessary to successfully complete the project.
• Worked in partnership with ITPMO, release management, IT operations, infrastructure support, testing services, Development, L2/L3 teams to develop project plans and implement successfully.
• Managed development and quality delivery of all Project documents and deliverables.
• Identify opportunities to improve internal processes; complete ad hoc process improvement assignments as needed.
• Coordinated the day-to-day activities required to deliver all projects and deliverables on time
• Managed projects using different applications/tools/technology like: Datastage, Informatica, Micro strategy, Java J2EE/API, Mainframe, Oracle, Sybase, DB2 and Unix
• Involved in project closeout procedures including Lessons Learned, Root Cause Analysis survey, customer closeout meetings, final walk- throughs, quality review of all artifacts.
• Constantly monitored and reported on project progress to stakeholders.

Confidential

Project manager

Responsibilities:

• Managed and completed high priority, visibility, complexity and high risk initiative ON TIME.
• Managed project for multiple executions in Dev Integration testing, BOT (Business operations testing), UAT, IUAT and production implementation during Catch up and Get current.
• Coordinated with multiple up streams daily to generate the required files & responses for all SAM requests and with down streams to confirm the receipt of our data and its validation and to discuss and resolve any issues found and its resolution.
• Worked with Data team for data validation and application of any DCU/data corrections as needed.
• Coordinated daily validations and executions with Confidential business & technical team.
• Worked with all levels of management acting as the liaison and central point of contact for production issues.
• Trained and mentored execution team, Production support L2 & L3 teams.
• Worked with execution team, Developers, analysts, testers, DBAs and business team to debug issues with code, deployment, Test Scenarios, DB issues, TIBCO for file validation/movement, Informatica power center (ETL tool) session logs, Autosys issues and SCD message queue/Server monitor/ Wrapper logs to debug issues.
• Created and maintain the release schedule for different environments
• Attended CAB (Change Advisory Board) meetings to represent the release and ensure that all approvals are in place
• Acted as control tower for the changes that are executed by different groups by coordinating and communicating the status during each deployment
• Coached and supported continuous improvement within the team
• Removed impediments for teams
• Collaborate with all stakeholders to identify and mitigate project risks
• Maintain transparency into the team's work through metrics
• Coordinate activities for new environment set up for BOT, IUAT, fail over testing, pre-prod and Production.
• Communicate and coordinate with relevant stake holders and come up with implementation plan for multiple DEV, test, UAT, pre-prod and prod environments.
• Conduct DRB (defects review Board) meeting and ensure critical issues are identified, tracked and resolved.
• Coordinated updates to run book for Sam Daily executions.
• Create CRQ (Change Request) & Incident tickets in BMC Remedy tool for DB and server activities; Get all approvals, coordinate and follow up with implementation of changes.
• Publish and manage formal release notification.
• Managed projects which in different tools and technologies like AB Initio, Informatica, Autosys, Oracle, TIBCO and Unix.
• Coordinated peer reviews, review boards, and prepared quality assurance procedures.
• Define and monitor Support process / schedule and facilitate smooth successful execution and resolution of issues by providing 24 by 7 support during production implementation of SAM project.

Confidential

Natural Resource Manager

Responsibilities:

• Coordinated Development, deployment, testing efforts, DBA support, production verification and post deployment support for each production release.
• Plan schedules, scope and Resource Allocation for each release & Project.
• Manage execution of multiple projects along with daily, quarterly, monthly, weekly and emergency releases.
• Conduct and coordinate release kickoff, Walk-throughs, GO /NO Go decisions, Lessons learned, contingency and Back out plan meetings.
• Hands-on experience in all phases of the software development lifecycle utilizing a wide variety of methodologies and technologies
• Excellent track record of executing critical, complex, and high-visibility strategic initiatives in support of the corporate mission.
• Work collaboratively with program managers, development/application managers, product managers, technical architects, quality assurance managers and others to ensure effective cross-project communication and issue management.
• Track and manage software release calendar for several multiple business applications.
• Defining and govern the software application release and CM process.
• Identify, document and manage dependencies between numerous business critical applications across the nation.
• Managed the testing team for System testing and Users for UAT to test more than 40 applications.
• Prioritize the testing activities, review defects in defect review meetings, review Application readiness and testing documents before signing off for implementation.
• Worked on process improvement plans and act as change agent for clients internal and external.
• Develop, document and maintain the Standard Operating Procedures (SOPs) for Release & Deployment Management requirements that meet and adhere to defined policies.
• Verify dependencies and downstream impacts and facilitate remediation to release issues & risks.
• Coordinated cloning schedule of production data to multiple development, test and training environments.
• Served as a liaison between the project managers and technical staff to assure all releases are coordinated controlled, and the business needs are met.
• Worked with Application owners, Developers, Analysts, and Testers to make sure the Windows upgrade program was implemented successfully.
• Work with Auditors and provide necessary documentation and support for Auditing.
• In Configuration Management, coordinate version control, baseline the code using Confidential and Tortoise SVN, stage, build & deploy code for releases in multiple environments.
• Manage and maintain parallel software development, multiple testing and training environments and release cycles
• Conduct interviews, Coordinate the on boarding process and training for new hires.
• Conducted Team meetings, assign work, track the status and manage the team.
• Developed and presented release, change management and quality assurance plans based on CMMI Maturity Level 3.
• Enforced Agile Methodology, standards, procedures and industry level best practices
• As Scrum Master, conduct daily scrum meetings, Sprint planning and execution.
• Provided project status on a timely manner to stakeholders.
• Interacted with development team, DBAs, CM, technical writers, end users, project managers and product managers.
• Used BASE (Business Application Service Environment) to report all issues, create Change requests, Change initiatives and track all Defects.
• Managed high priority projects like: ARRA (American Recovery and Re-investment Act) is the Stimulus package passed by congress and released funds for economic recovery and FMMI ( Confidential Financial Management Modernization Initiative) - project under leadership of the Confidential Office of the CFO to modernize the departmental and agency financial and administrative payment and program general ledger systems.

Confidential

Responsibilities:

• Created Automation scripts using Mercury QTP (QTP Quick Test Professional),VAPI/XP and library functions using VB Scripting.
• Created automated reports that pulls Daily and Weekly statistics on Test cases from Quality Center and Defects from Clear quest for management reporting purpose.
• Used Quality center for Test Case management, Rational Clear Quest for defect tracking and requisite Pro for requirements.
• Coordinated testing of GL Data-mart Project using ETL, Business Object reports (BOXI), Crystal Webi reports, Hyperion Essbase multi-dimensional Database, validate data in Essbase Cubes and Essbase Dimensions data as part of Restatement/Catch Up/Get Current Project

Confidential

Responsibilities:

• Managed ERP test team for testing & certifying various in house & COTS (Commercial Off the shelf) Products, coordinate testing activities, Report Status, address all issues at all stages of the project.
• Lead testing of Content management system: Documentum and SAP Corner Stone project.
• Worked on Autosys, ETL tool AB Initio in Data Ware House project.
• As part of CM activities, responsible for deploying code and set up test environment.
• Coordinate release scope and schedules as release coordinator
• Used Mercury automation test tools: Mercury Quick Test pro, Test Director/Quality center.
• Track business and operational deliverables and present to Auditors when required for Auditing.
• Coordinate review meetings with the team and stake holders for Product Requirement Review, System Design Review, Technical Requirement Review, Code review, Test strategy Review and Test Case document review meetings

Confidential

Responsibilities:

• As a project coordinator, coordinated multiple projects.
• Created plan and schedule for each release.
• Responsible for coordinating with different teams of software development cycle.
• Assisted customers and support personnel in understanding product and provide required training.

Confidential

Responsibilities:

• As Configuration Manager, implemented Change Management Process, package and merge the code and perform builds using Rational Clear Case.
• Administered Rational Clear quest and Clear Case tools.
• As Release Manager, coordinated multiple releases and provided necessary support for each release.
• Involved in defining, documenting and implementing industry standards and practices.
• Manage user administration, branch management, code promotion and software upgrades.

Confidential

Responsibilities:

• As Configuration Manager, involved in doing builds using Confidential Version Manager, Package and Deploy Software.
• Coordinate multiple planned releases and emergency releases.
• Create Release Management Plan; establish Schedules and priorities for each release.

Confidential

Test lead

Responsibilities:

• Manual and Automated testing using Mercury tools like Win runner, Load runner and Test Director.
• As Configuration manager, Package, build and deploy code using Confidential Version Manager in multiple environments.
• Provide support for each release.
• Established, documented and implemented procedures for builds, version control and release management which ensured the orderly release and implementation of all software code to production using Confidential tools