SUMMARY:

Information Technology professional with over 12 years of experience in healthcare project management and business analysis with all phases of software development Life Cycle (SDLC) using various methodologies including Agile / Scrum. Managed various projects during numerous mergers & acquisitions. Effective communication skills with varying levels of technical and non - technical individuals and cross functional groups with excellent interpersonal skills, to build consensus with senior management in different organizations. Working knowledge of application design, collaboration, QA/UAT, deployment procedures and problem solving.

TECHNICAL SKILLS:

• Cross Functional Strategy
• Budget / Accounting
• SDLC
• Collaboration
• Agile cGMP
• VISIO
• SQL
• HIPAA / 21 CFR Part 11
• PowerPoint
• SharePoint
• MS Project / PMI PMBOK
• CA Clarity PPM
• Excel
• Population Health / Analytics
• Jira / Confluence

PROFESSIONAL EXPERIENCE:

Senior Project Manager, PMO

Responsibilities:

• Manage and monitor multiple diversified projects related to Soft SCC Genetic Lab information Management Systems (LIMS) implementation for the genetic testing lab software. Projects include Infrastructure, Instruments Interfaces, Reporting Integration and software validation (21 CFR Part 11).
• Build and monitor detailed project plans; identify report, mitigate risks and resolve issues and challenges; define dependencies and lead Level of Effort meetings to estimate and request funding and resources using CA Clarity PPM.
• Identify resources, build projects teams, initiate and conduct planning meetings; collaborate with various cross-functional teams to resolve issues / challenges and build and track project plans.
• Infrastructure project includes: Security (CyberArk), Disaster Recovery, end user computing and networks.
• Instruments Interface project include instruments connectivity, genetic test results data files sharing strategies, design for instruments network and IT standardization.
• 21 CFR Part 11 compliance - Collaborate with technical and QA teams to build project plans.

Project Manager, PMO

Responsibilities:

• Developed plans and managed projects for Population Health management and Care Management.
• Initiated and managed planning meetings to develop project plans, worked with the clinical, business and technical leaders in defining the requirements, processes and workflows.
• Reviewed and communicated business requirements documents for clinical applications across business, QA and development teams to design, and code modification / enhancements. Applications included NY State Health Home MAPP App workflows of Member Eligibility, Tracking, Billing and Clinical Analytics.
• Identified and analyzed data from multiple sources: EMR, Health Exchange including Medicaid, Medicare.
• Prioritized requirements and negotiated on deployment timeframes on behalf of the development team, QA and product owners; reviewed business and functional requirements, user stories, facilitated end-to-end testing and user acceptance of deliverables using Agile / Scrum.
• Identified, reported and mitigated the risks, issues and challenges throughout the project life cycle.

Project Manager

Responsibilities:

• Gathered, analyzed, documented and communicated clinical requirements across cross-functional project teams for Population Health applications including Care Management and Utilization Management, among others.
• Played a key role in planning meetings, worked closely with the business leaders and technical resources in defining the requirements and future state of processes and workflows.
• Translated business requirements into functional requirements documentation for application development teams to design and code modification / enhancements.
• Prioritized requirements and negotiated on deployment timeframes on behalf of the development team, QA and product owners; reviewed business and functional requirements, user stories, facilitated end-to-end testing and user acceptance of deliverables using Agile / Scrum.
• Defined processes and workflows for Web delivery of enterprise business applications including Utilization Management, Care Management, Population Health Management, web portals, among others.
• Assessed, identified and reported the current state operation and process through observation, interviews and existing documentation.
• Identified and analyzed required data from multiple sources; created process flows and business / functional requirements documents; identified, reported and mitigated the risks, issues and challenges during all phases of software development (SDLC).
• Supported initiatives to build single source of data for financial management, compliance and analytics.
• Performed business, systems analysis to identify data elements for pricing, revenue, claims, and pharmacy from disparate and heterogeneous databases and documents to support development of a standardized Financial Data Mart for financial management reports.

Project Manager

Responsibilities:

• Managed Business Analysis, applications and Compliance; Hospice, health care scheduling, HR, CRM, Financial; Worked with childcare referral agencies, adult care, case managers and payers.
• Gathered, defined and documented clear and complete business requirements and functional specifications using the Agile / Scrum methodology. Used MS SQL, MS Access, MS SQL Server and Excel to analyze data quality, data validation, and data compliance.
• Played a key role in planning meetings, worked closely with the business and technical leaders in defining the future state of processes and workflows.

Project Manager

Confidential, Stamford, CT

Responsibilities:

• Managed projects to consolidate and transition financial accounting applications to AWS - Cloud platform using MS Windows server and SQL Server.
• Managed financial applications and integrated accounting PO / invoice-tracking with airline ticket ordering systems - Saved $1M.
• Improved financial applications, SQL Databases and transitioned manual processing to web services. Reduced order processing time by 30%.
• Managed Business Analysis of legacy system conversion into .NET platform, deploying offshore resources; saved $1 million and reduced processing time by 30%.

Project Manager

Confidential - Pomona, NY

Responsibilities:

• Managed projects during several mergers & acquisitions; QC Lab integration, QA/QC data capturing.
• Started as a consultant for IVAX Pharma and was made permanent for saving over $1 million for the plant.
• Gathered, analyzed, documented and communicated requirements across cross-functional project teams for Lab Information Management System workflows.
• Extensive experience with QC lab testing of drug products as per GMP, GDP and GLP regulatory compliance.
• Translated business requirements into functional requirements documentation for application development teams to design and code modification / enhancements.

Project Manager

Responsibilities:

• Gathered, defined, documented and translated business requirements into functional requirements documentation for application development teams to design and code modification / enhancements for healthcare applications.
• Managed projects to improved drugs inventory database integration with the POS system.
• Projects included management of data from pharmacy claims, providers, patients, Medicare, Medicaid, commercial payers and PBMs and produced analytics for the senior management.
• Assisted in developing measures and metrics using data from Medicare, Medicaid, various health plans to support inventory management, sales, finance and regulatory compliance.

Manager, Applications

Confidential, CT

Responsibilities:

• Developed project plans, marshaled the required resources and executed the project plan on a timely basis.
• Successfully managed several projects including implementation of Student Management System from ground up.
• Gathered requirements, created business and functional requirements documents. Managed design, development and implementation of new features in the Administrative, Municipal and Educational applications along with User Acceptance Test. Systems included MUNIS, SASI, among others.

Manager, Applications

Confidential, Stamford, CT

Responsibilities:

• Oversaw all internal and external applications and infrastructure.
• Gathered, defined, documented and translated business requirements into functional requirements documentation, and communicated to Web technical teams to design and code modification and enhancements. Projects included E-Learning, CRM and LMS applications. Provided Help Desk support for the applications and infrastructure.

Manager of Information Services

Responsibilities:

• Managed administrative and learning software applications; research and analysis of business systems and business processes; assisted in evaluation, recommendation and deployment of software solutions.
• Managed the installation, configuration, and maintenance of enterprise software applications. Researched and recommended business solutions by leveraging emerging technologies.
• Evaluated proposals and played a leading role in selecting technology solution providers. Provided assistance in preparing RFPs and SOWs.
• Played a leading role in the District Technology Steering Committee.
• Successfully implemented $4 million IT Infrastructure projects within timeline, saving 15% of the budget.
• Assisted in developing and monitoring capital projects and operational Budget.

Manager, Management Information Systems

Confidential - New York, NY

Responsibilities:

• Managed infrastructure and applications integration projects with in depth Business and Systems Analysis for applications including patient billing, labs, scheduling, patient management and Care Planning.
• Managed a complex project downsizing and converting multiple clinical applications into efficient client-server platform while managing projects during merger & acquisition of two hospitals/nursing homes. Systems included AS400, RISC 6000 (Unix), SMS among others.
• Co-chaired the hospital Technology Steering Committee.