SUMMARY:

• Senior - level influential, solution-focused Software Senior Project Manager and Coach with around 13 years’ experience in technical program management and product delivery with proven success in Agile (Scrum and XP), Waterfall, and Kanban methodologies across the Investment Banking, Insurance, Healthcare and Automotive domain.
• Adept in impacting and influencing project outcomes, strong problem solving, team leadership, people and plans management, conflict management skills, ability to work with geographically dispersed and/or cross-functional teams in matrix organizations.
• Self-starter, Fast Learner, Responsible, Reliable, Teamwork Oriented and Good Analytical Abilities, Strong Customer Service Oriented. Experience Working with Tight Schedules and Dead-lines. Excellent interpersonal relations.
• Excellent communication and presentation skills (Proficient in Microsoft's Word, Excel, Power Point and Outlook).
• Instructed and modelled core agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies to product development and project execution.
• Experienced in managing projects from initiation through delivery, track completion of deliverable and adherence to timelines.
• Coached cross functional scrum teams on the mechanics of scrum and other agile methods to achieve optimal team effectiveness.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Assisted and coached team in making appropriate commitments through story selection, clarifying sprint goals, sizing and task definition and break down activities, and participated proactively in developing and maintaining team standards, tools and best practices.
• Specialized in the analysis required to facilitate conversions, identify interfaces, and build requirements for the transformation of Life and Health Insurance products.
• In multivendor scenario, worked as onshore Project Manager for a portfolio of peak size of 70 team members. Major responsibilities included handling portfolio finances, quarterly and yearly projections, invoicing, resource procurement and management, people aspiration and growth management, driving portfolio to meet department’s goals, CMM Quality driving and maintenance, better operating margin, working on new business opportunities.
• Worked in Project Management Office (PMO) setup, understanding policies, standards, procedures, and methodologies within an enterprise.
• Status reporting to Director and VP as well as employer senior management.
• Initially worked as onshore Technical Lead in .NET and major responsibilities included providing technical solutions, support and technical quality control throughout all stages of the project, managed the releases for different projects in the portfolio, reviewing designs with architects, managing day-to-day operational aspects of a project and scope.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Understand the Project Charter, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered.
• Facilitated proof-of-concept, prototyping, interviewing/workshops and gathered requirements for Requirements Baseline
• Developed an organizational chart for the core team based on the roles and responsibilities of the stakeholders.
• Ensured the scope statement is clearly understood and in agreement by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control.
• Applied decomposition techniques to document breakdown structures to break-up the deliverables into work packages and facilitated the estimation and risk assessment.
• Developed the Project Plan and tracked the detailed tasks and the milestones.
• Developed the Schedule and Baselined it by performing appropriate mathematical analysis (e.g. critical path method, schedule optimization)
• Responsible for the introduction of Agile methodology in the project and employee, fostering teams and cultures that practice agile, sustaining agile methodologies, and continually offering strategies for improvement.
• Responsible for providing hands-on support to all employees, collaborating with people across widely varying levels and roles, and leading teams toward further understanding and adoption of agile as well as overall company growth and improvement.
• Responsible for providing sessions and teaching valuable skills that lead toward the organization-wide adoption of agile methodologies
• Instructed and coached individuals the following agile techniques: mind mapping, impact mapping, user story development, user story decomposition, release road mapping
• Facilitate the migration of multiple legacy policy and claims administration systems to a unified TPA platform and actively involved in articulating the configuration and conversion strategies for multiple lines of business under Life and Health Insurance (e.g. Disability Insurance, Whole Life, Universal Life, Traditional Plans etc.)
• Created the Risk Management Plan and facilitated the Risk Assessment by identifying roles, assign risk owners, responsibilities and levels of authority for management and decision-making
• Developed contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan and proactive monitoring of the RAID log.
• Executed the risk plan, implemented corrective action, mitigation, workarounds, updated the plan and reported the status to the Project Sponsor.
• Developed a quality plan addressing metrics, productivity, rework, and processes or standards to increase stakeholder satisfaction as supporting detail to the project plan.
• Executed the quality plan, performed inspections, reviews, and walkthroughs to ensure quality efforts meet compliance in accepted, rejected, or rework criteria.
• Executed the project plan, implemented mechanisms to measure and record progress, conducted ongoing analysis of variances, risks, and changes.
• Created and delivered structured reports on project status, issues, dependencies and risks to IT managers and client stakeholders.
• Create and delivered executive deck of project status for executive consumption.
• Co-ordinated the approvals for change requests and revised the project plan
• Managed multiple programs and projects/tasks simultaneously
• Ensured customer satisfaction through follow-up, client responsiveness and thorough communication
• Maintained and improved client satisfaction through strong working relationships, successful projects and delivering value at all times
• Evaluated impacts to the bigger picture and developed working solutions to issues as they arise.
• Actively involved in defining the data governance model and assisted the team in outlining the data masking requirements
• Participated in the full development cycle of the transformation program including configuration, conversion and output management.
• Develop the roadmap for gap analysis between source and target systems
• Engage the BSA and Client SMEs to define the scope of conversion requirements
• Develop the strategy and framework for transformation
• Engage the stakeholders in finalizing the implementation plan for go-live

Confidential

Project Manager

Responsibilities:

• Working as an onsite Project Manager for the execution of Next Generations Telematics Program and major responsibilities included management of multiple projects, including development of project plan, estimating using Function Point, budget, issue and risk management process, and status reporting in a cross-functional environment.
• Managing daily scrum, sprint planning, story time/grooming, retrospectives, and demo sessions. Manage product backlog. Create daily progress report. Identify project priorities with business. Review team progress and identify opportunities for process and team improvement.
• Manage daily, weekly and monthly release process by which all new development is moved from planning, thorough development, testing, QA and UAT, to the production environment.
• Responsible for the overall coordination for the content delivered in each release across numerous including qualify test verification and assuring stability of new development.
• Created Work Break down Structure (WBS) to provide traceability between requirements, project plan, risks/issues, and test cases.
• Worked closely with users and cross technical teams to ensure the business requirements are clear and well defined in order to coherently meet business requirements with technical solutions.
• Planned team member assignments and schedules, guided and monitored team performance, and developed and managed documentations.

Confidential

Technology Lead

Responsibilities:

• Manage development and analysis of business requirements for corporate project initiatives
• Interface with business and technology partners to ascertain and develop client implementation and technology-based requirements, track them to completion, and ensure requirements meet the stated strategic goals for the product and/or implementation
• Recommend alternative approaches to satisfying business requirements based on detailed analysis Translate short and long term product strategy and client implementation goals into business and technology requirements
• Identify business impact of making changes to complex products by determining impact of system changes; translate product management business strategy and objectives into business requirements
• Perform detailed analysis such as screen and functional design, business processes, and end-to-end mapping of data processing flows for both inbound and outbound data feeds Deliver Analysis documentation by identifying requirements and meeting with internal/external clients
• Ensure all requirements are met by creating traceability matrix and ensuring technical designs meet business functionality
• Authorize iteration scope plans for modules across test releases
• Ensure aligning usability with functional requirements of users perspective by reviewing user interfaces and recommending required changes based on WPF guidelines
• Identify design flaws across diversified modules and addressing them to minimize rework of features
• Understand the existing design and architecture of the system and suggest appropriate techniques to improve the overall performance of the system.
• Work with the offshore team to develop and review all artifacts - HLD, DLD, Code, Test Plans
• Take the bottom-line ownership of delivery to the client

Confidential

Responsibilities:

• Maintain and update food, height and weight tracker
• View and print the reports generated by the system
• Set and track records for improving the health conditions.
• Keep track and redeem the incentive points allocated to the users on the activities performed on the Member Web Portal.
• Managed several mid-size software projects that entailed monitoring the development, test, and integration of multiple modules used to assess the current state of health.
• Created project plans, the WBS, and with collaboration of project team, estimated work durations and budget.
• Managed each project by maintaining the schedule, and the cost. Held weekly meetings to obtain status and update schedule.
• Reviewed and updated risk register as necessary.
• Involved in analysis of Functional Requirement and in Designing of EV4 System
• Reported status while highlighting potential risks & their mitigation technique on weekly basis
• As part of Operations team, responsible for all products/applications/software day-to-day deployments and production readiness, which includes resource assignments, project planning, estimation process, production schedule in a cross-functional environment, issue and risk management process and status reporting.

Confidential

Project Manager, Technology Lead

Responsibilities:

• Analysis and selection of Priority 1 applications
• Co-ordination with different applications stakeholders for knowledge Transfer
• Test planning & Sign-off, weekly Test execution (Saturday and Sunday) and defect reporting
• Co-ordination with different production support teams for defect closure and application maintenance window
• Weekly status reporting and tracking
• Set-up offshore team of 4 members

Confidential

Technical Analyst

Responsibilities:

• Involved in System Design and Data Design to automated Manual process of Wachovia.
• Implemented Window Service to Read file from N/W location and send data to Web Service using Message Queue (MSMQ).
• Applied singleton, design patterns in Window Service.
• Implemented multithreading during in Windows Service.
• Invoke Message Broker service from .Net Web Service.
• Implemented Testing utilities to test over 2000 automated case to perform unit testing.
• Designed and developed web pages for user interface involving viewing, navigating, editing using ASP.NET, Infragistics Control, HTML, CSS and JavaScript
• The rich set of ASP.NET server controls and HTML controls were used while ADO.NET was the primary data access technology
• Implemented role based security.
• Used Tab strip, dropdown, Menus, Web List Bar, Web Tree controls from Infragistics to customize some the look and feel of the application
• Created CSS files to be applied to various web forms on the web pages
• .NET XML serialization technique was used to put the message to message broker queues (Message Queue).
• Creation of WSDL and XSD to Create Message Broker Flow.
• Confidential Message Broker Mapping Node to Develop Message Broker Service.
• Configured and Developed secure Web Service using re-engineering.
• Database operations include the design of the Database Schema, writing Stored Procedures, Triggers and Views.

Confidential

Software Developer

Responsibilities:

• Involved in all phases of Confidential, and gathered business requirements from business people.
• Created Stored Procedures, Triggers, Indexes, User defined Functions, Constraints etc. on various database objects to obtain the required results.
• Created Complex ETL Packages using SSIS to import data from one server to another server using data transformations.
• Bulk data migration using SSIS from flat files.
• Worked with different Control Flow elements like For Loop Container, for each Loop Container etc.
• Scheduled the SSIS packages to run at different intervals to load the data into SQL Server.
• Responsible for Scheduling Jobs, Alerting and Maintaining SSIS packages.
• Developed Custom Reports, Ad-hoc Reports by using SQL Server Reporting Services (SSRS).
• Developed Tabular, drill down, drill through, sub-reports, and navigation reports (Hyperlink) using SSRS.
• Developed and created SSRS charts like Pie, Column, Bar, Line graph as per Business requirement.
• Created Parameterized Reports, Cascaded Reports and Linked Reports and thorough knowledge of report server architecture using SSRS.
• Deployed SSRS reports to Reporting Server URL.

Confidential

Software Developer

Responsibilities:

• Involved in analysis, development and reviews of Software Requirement Specifications and development of prototypes
• Developed the business logic by interacting with business-side stakeholders and accordingly implementing several classes in Business Logic Layer.
• Developed customized user controls.
• Used C#.Net as language to implement the functionalities and business logic.
• Developed and used customized Data Layer and Error Logging Components using DATA APPLICATION BLOCKS.
• Developed interface of the application using various Server controls and HTML controls.
• Designed Cascading Style Sheets (CSS) to format web pages and user controls.
• Used ASP.Net for developing various Web Forms and ADO.NET for fetching data from backend database.
• Used third party tools in the Project Development like Infragistics controls which included Use of Datagrid for building various modules.
• Created Stored Procedures in SQL to retrieve and manipulate data from a SQL Database.
• Used Clear Case for versioning.
• Involved in developing prototype of the application.