SUMMARY:

• I am seeking IT Project Management/Program management opportunities with extensive experience and knowledge in enterprise project/program management. Specific strengths include project management, program management, SDLC, waterfall and agile methodologies, resource and budget management, communication management, and risks and issue management. Especially skilled in providing innovative solutions for complex problems and making goal - oriented decisions. Possess excellent verbal and written communication skills coupled with proven leadership ability. Especially known for being open-minded, quick learner and active team player. Have significant experience in dealing with national and international corporations located in Botswana, South Africa, US, UK and India. Willing to work remotely out of state.

TECHNICAL SKILLS:

Confidential: Clarity Project Portfolio, Level 3, Teamtrack

Confidential tools: Global Chronos, SAP/ONE, Eridoc, MORE, EB, CPE, Gordon, SHtool, EBW

Certification: Yellow badge holder, plans to take Green belt and Black belt.

Certified White badge: (Six Sigma - CIC2004, CIC2006), CET from ETA

Management Software/Tools: SAP P12 ONE, MS Office 2010, Word, Excel, Power Point, Project 2010,Microsoft Visio, Freedcamp.com

Key Knowledge areas: Project Integration Management, Scope, Time, Cost, Quality, Human Resource, Communication, Risk, and Procurement Management.

Telecommunication: ATM, Frame Relay, ISDN, SONET, LTE, GSM, 4G, DAS, CDMA

Networking: TCP/IP, Servers, Ethernet LANs with 3COM routers and switches

Electronics and Hardware: PCs, terminal servers and System Analyzer

Programming Languages: C, C++, Pascal, HTML, BASIC and MIPS Assembler

Engineering Software/Tools: P-Spice, Mentor Graphics, Clarify, and Matlab

Computer Aided Design: AutoCAD, LogicWorks, and Microsoft Visio

Operating Systems: UNIX, Windows 7, NT Server, 95/98/2000/XP, Mac OS and DOS

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo Grove, IL

Project Manager/Coordinator

• Coordinating multiple IT projects for multiple Project Managers.
• Managing Clarity forecast and minimizing the allocation variance by tracking time reporting of resources.
• Updating ESR - Executive Status Report in Clarity and project plan in MS Project on SharePoint.
• Calculating LOE - for Script Sync at Mail, under budget by 8%.
• Producing forecasting reports regularly per Checkbook.
• Keeping track of budget (BUG, BEG, LOE) and forecasting (ATD, ETC, EAC).
• Identifying risks and mitigation.
• Substituting for PM when on PTO/training.

Confidential, Schaumburg, IL

Project Manager - Network Deployment

• Managed the Multiband LTE Optimization project of Sprint Network (3G/4G 800, 1900, 2500 MHz) for Central Illinois and Wisconsin markets.
• Developed project plan on resources needed and time reporting.
• Implemented market forecast plan for short/long term milestones on cluster/site deployment.
• Scheduled and tracked timelines for all compared to forecasts.
• Identified risks and mitigation of any issues impacting services.
• Coordinated communication of issues with customer and third parties (drive team, construction managers, and RF Engineers)
• Ensured customer systems, tools, databases, and data repository updated accurately & timely.
• Escalations raised as necessary and coordinating any governance-related activities.
• Reported to upper management on services provided and project progress during WAR calls.

Confidential, Glendale Heights, IL

Project Manager

• Analyzing customer requirement and specification then communicating to development team locally and offshore.
• Developing software specializing in the creation of technology solutions for web, mobile, desktop and server platforms.
• Working with all popular software technologies, including mobile (iPhone, Google Android), web technologies (PHP, .NET, JAVA, etc.), Mac OS X, and Windows.
• Applying Supply Chain Process to link customer requirements to developers in the IT Services industry across various countries on different continents.
• Leading all supplier end-to-end wireless services and software solutions programs and meetings.
• Performing business and risk analysis of customer contracts.
• Designing and managing category and supplier risk mitigation strategies.

Confidential, Gaborone, Botswana

Project Planner

• Responsibility consisted of planning, organizing, monitoring, maintaining and closing down of required services in the field of planning and control issues, such as scheduling, progress reporting, and time reporting - thus enabling the project to progress on schedules and budgets.
• EVM (Earned Value Management) with Earned Value Analysis SPI/CPI indexes to measure both time and cost performance on projects through all the lifecycle of the project.
• Support CPM with improvement of RSSA Chronos KPIs Adoption and Billing precision by meeting targets set up on these KPIs. Maintenance in SAP/ONE system of Financial KPIs Enhanced Planned Costs quality, Overdue not closed, RUC vs. %COS
• Administered, developed and maintained projects services costs including man hours, procurement documentation to applicable service providers/suppliers, with the creation of Purchase Requests (PR), tracking Purchase Orders (PO), Work Completion Notes (WCN) and Good Receipts (GR).
• Prepared accurate and timely project planning reports including project process adherence to Props-C.
• Ensured that the project is executed according to guidelines and policies established by the company and local laws.
• Worked in conformance with the Company Quality Management System, ISO 9001 and ISO 14001, SOX compliance, Confidential Business Process, i.e. PROPS-C and the Sales Process, applicable Company Guidelines, Policies and Regulations.
• Analyzed data and deployed roll-out and optimization plans for cellular network.

Confidential, Schaumburg, IL

System Technologist

• Monitored, quickly responded, troubleshot, and implemented resolutions for customer system’s issues worldwide.
• Escalated complex customer issues to CSE (Customer Support Engineering group) and then to Crash Track.
• Reproduce customer issues in lab.
• Resolved customer calls requesting technical support for 3.0 and 4.1 SmartZone systems using Clarify software tool.

Confidential, Schaumburg, IL

Electrical Engineer

• Tested the overall two-way radio system quarterly for System Enhancement Release.
• Maintained functionality, tested for defects, and entered a defect tracking software system. This defect tracking process improved detection of defects by 10%.
• Tested software and hardware trunked radio systems and consoles thereby reducing the cycle time by 15%.
• Trained new hires to become proficient on various systems, and mentored in department processes.
• Researched product requirements, wrote test strategy documentation, and planned test case
• development which achieved departmental goals and met release deadlines.
• Programmed radios and aligned base stations for 800MHz, 900MHz, VHF, and UHF systems.
• Assigned to England to troubleshoot and test systems for European standards (Dimetra and TETRA).