Administrative Assistant Resume Rockville, MD - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Administrative Assistant

Greet all associates, vendors, clients and visitors in a warm and friendly manner daily
Professionally answer between calls in a warm and friendly manner daily
Open and process faxes that enter the Rightfax Queue
Have knowledge of all products, medications and programs that patients and doctors may be calling about and where to direct them
Observantly monitor all guests and vendors that enter the building, ensuring the security of all associates
Employ the Symmetry security system, activating, deactivating, creating and printing access cards when necessary
Data Processing Microsoft Office Suite with a primary focus on Excel, Word and Outlook.
Meticulously sort and distribute all incoming mail
Employ the UPS Shipping service to print labels weekly and send out outgoing, as well as incoming envelopes from 5 programs,
Maintain high standards of customer service during high - volume fast-paced operations both in person and over the phone
Set up and take down displays and conference rooms when necessary
Maintain and organize schedules for up to 19 different conference rooms
Clean and organize guest offices for both internal and external clients
Eagerly complete other duties when necessary

Administrative Assistant

Confidential, Rockville, MD

Consistently friendly guest service and hospitality
Promptly and emphatically handled guest concerns and complaints
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with guests, managers, and team members.
Maintained high standards of customer service during high - volume fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Handled currency and credit transactions quickly and accurately.
Operated multi-line phone system when accepting to-go orders.