Senior Consultant Resume Chicago, IL - Hire IT People

SUMMARY:

Proven track record of effectively managing complex programs and projects with budgets of greater than $50M; particularly skilled in managing Unemployment Insurance programs.
Extensive leadership experience, and accustomed to directly managing teams and subcontractors of up to 160 individuals.
Broad technology expertise including software testing, writing testing scenarios, troubleshooting beta programs, and assigning user roles and security clearance levels.
Prepared, equipped, and guided employees and teams through organizational changes in order to improve processes.

PROFESSIONAL EXPERIENCE:

Confidential - Chicago, IL

Senior Consultant

Managed daily operations of the Project Control Office, including ensuring the team met the project objectives.
Actively monitored the project status and adjusted processes and resources as needed to achieve all program deliverables.
Effectively engaged all levels of management to implement Organizational Change Management to the project.

Confidential - Denver, CO

Colorado Project/WyCAN Consortium Manager

Oversaw the WyCAN Consortium requirements, and directed all program activities to confirm project operated within scope and budget.
Collaborated with state and federal government agencies to review and request budgets and provide project updates and outcomes.
Established a formal Organizational Change Management program for the Unemployment Insurance Agency ensuring that key personnel were trained and aware of roles.
Managed all federal, state and vendor engagements to ensure cohesiveness.

Confidential - Denver, CO

Process Improvement/Adjudication Manager

Introduced innovated process improvements that resulted in thousands of dollars in annual cost savings.
Managed Claims Adjudicators including providing coaching and mentorship, intervening with escalated customers, and ensuring full compliance with the Colorado Employment Security Act.

TECHNICAL SKILLS