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Project Manager Resume

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Houston, TX

SUMMARY:

  • Dynamic, versatile IT professional with 10+ years’ experience in all aspects of IT project management, business analysis, and change management.
  • Exceptional technology skills combined with proven ability to drive user - centric solutions, form strategic partnerships, and successfully implement and oversee complex projects.
  • Outstanding leader distinguished for exceptional communication skills and conflict resolution abilities.
  • Expert at implementing processes that improve efficiency; accomplished in all areas of information technology with keen ability to identify, build, and maintain business relationships.
  • Project Planning, Execution and Closing
  • Requirements Gathering and Documentation
  • Resource and Time Planning
  • Business Process Analysis and Documentation
  • Vendor Relationship Management
  • Stakeholder Analysis and Communication
  • Change and Risk Management
  • Waterfall and Agile (Scrum) Methodologies

TECHNICAL EXPERTISE:

Project Management Tools: Microsoft Project, Primavera P6, Smart Sheet

Languages / Technologies: Java, J2EE (JSP, Java Bean, RMI), C++, PL/SQL, XML, VBScript VB.Net

Databases: Microsoft Access, Sybase, ORACLE 9i, 10 & 11g, MS-SQL Server

Productivity Tools: MS-Project, MS-Office, MS-Visio, Crystal Reports, SharePoint

Designing Methodologies: UML

Testing Tools: QTP, Win Runner, Load Runner, Rational Test Suite, TOAD, SpiraTeam, Microsoft TFS

Defect Management Tools: Quality Center, Test Manager, PVCS Tracker, Bugzilla

Requirements Management: Rational Requisite Pro, Microsoft Suite, Remedy Suite

Development Methodologies: Waterfall, Agile (XP and Scrum), V Model, RAD

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Project Manager

Responsibilities:

  • Successfully planned and executed four projects simultaneously and delivered on agreed scope for all four projects within time and under budget ($1M - $3M).
  • Was responsible for planning and executing the “DER Automated Pricing” project that will assist in growing DER margin by $10mil/year, over time, by improving the pricing analyses used to set customer pricing and improving the price deployment processes. Pricing project also eliminated 500 hours of manual effort each month for Texas and US North markets.
  • Successfully planned and executed the “Texas and USN Tablets” project for the Door to Door sales channel and was credited with bringing annual revenue of $12M to the company.
  • Led the vendor RFP process which resulted in the selection of Accenture as the partner for identifying best solution for a CRM initiative.
  • Collaborated with business owners and stakeholders (Senior level directors) to confirm requirements and ensure acceptance of final solution after evaluating other alternatives using a metric / scorecard approach.
  • Used Agile methodology to lead an effort to combine the DES, DEB and DER line of business applications and processes by deploying a CRM platform (Sales Force) across the board.
  • Responsible for reducing churn while gaining more customers for DER and DES line of business due to the CRM’s provision of a single view of the customer.
  • The CRM project reduced the time it took for a customer agent to handle a call for the customer by one minute and also led to a reduction in workforce (8 people = $500K a year) due to bringing all systems together in one customer view.
  • Identified and mitigated the risks involved in the various projects and maintained an issue / risk log.
  • Managed multiple resources from different groups and locations and ensured all delivered on the common goal of meeting stakeholders requirements in the agreed time and under budget.

Confidential, Houston, TX

Project Manager / Business Analyst

Responsibilities:

  • Helped streamline the inventory management and order processes for the ROV (Remotely Operated Vehicles) team stationed all over the world.
  • Analyzed and documented the “AS-IS” processes and created use-cases to depict the future actions of the system.
  • Created the Project charter to clearly convey the scope of the projects and the potential risks and constraints to all stakeholders.
  • Developed the detailed work plans, schedules, project estimates, resource plans, and status reports.
  • Created closing reports for the project that was shared with all stakeholders for feedback on activities carried out during the project life cycle. Feedback was then converted to lessons learned documents that were shared with project team members for improvement opportunity.
  • The successful implementation will save Confidential over $500,000 in annual costs due to the streamlining of the equipment maintenance, procurement and order processing processes.

Confidential, Houston, TX

Project Manager / Business Analyst

Responsibilities:

  • Responsible for the gathering of requirements for an application called Confidential for different clinics such as Proton Therapy, Radiation, Melanoma, Thoracic, Leukemia, Pediatric, and Sarcoma amongst others.
  • Responsible for creating Business requirement document based on my findings from the various MD Anderson clinics. Also created functional specifications from the business requirement documents.
  • Aligned project to project management methodology and deliverable standards
  • Identified required resources for the team and ensured that the team were in alignment with the project and/or track deliverables.
  • Removed the barriers to project success and created change requests to effectively manage the changes encountered during project timeline.
  • Created and maintained the project plan for the work team including analysis of planned to actual work progress reporting.
  • Reported work team’s status to PMO as needed and produced track metrics.
  • Held demos and reviews with stakeholders in order to obtain sign-offs and approvals from upper level management.
  • Used SharePoint to share the business requirements and functional specification documents among all stakeholders.

Confidential, Houston, TX

Lead Senior Consultant / Scrum Master

Responsibilities:

  • Facilitated Joint Application Design (JAD) sessions with technical leads, software architects, and Subject Matter Experts (SME) to identify business rules and requirements and document them in a format that can be reviewed and understood by both business and technical people.
  • Created the Project charter to get a clear understanding of the scope of the project and the potential risks and constraints.
  • Responsible for the requirements gathering from the various departments involved such as Sales, Accounting, Contract Administration, Legal, Customer service, and Pricing.
  • Coordinated the data migration from Sales Force CRM database to Oracle 11g database for the portal.
  • I was also responsible for systems design and integration planning for all system dependencies.
  • Held weekly status meetings to keep development team on same page and also to keep business stakeholders (all levels of management) up to date on project progress.
  • Used Balsamiq tool to create the screen mock ups for the developers to build from.
  • Created test cases using SpiraTeam and coordinated the User Acceptance Testing for all users.
  • Used Microsoft Team Foundation server (Microsoft TFS) for build version control, tracking work and reporting progress to the team.
  • Created a user manual and docs and held s for both internal users ( Confidential / NextEra Energy) and external (Brokers, Consultants and Aggregators). was done physically in conference rooms and also online (Web-Ex) for users around the country.
  • Created and executed the On-boarding process for both internal and external users of the broker portal.

Confidential, Houston, TX

Sr. Business Analyst / Project Manager

Responsibilities:

  • Used Agile software development methodology in defining the problem, gathering requirements, development iterations, business modeling and communicating with the technical team for development of the system.
  • Responsible for documenting workflows and results of business analysis into Business Requirement Document (BRD) and obtaining sign-off from the client on specifications.
  • Translate needs, issues, and ideas into effective strategies and action plans for 6 projects concurrently; present Project Portfolio to key business stakeholders and in corporate targeted perspectives into deployment phases.
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
  • Track and communicate team velocity and sprint/release progress.
  • Acted as a Subject Matter Expert on the Tuxedo rental project for both web and mobile platforms, which included s with outside banks.
  • Performed all roles on projects and assignments as needed: including analyst, lead tester, and production support utilizing various project methodologies.

Confidential, Houston, TX

Senior Business Analyst

Responsibilities:

  • Direct EDI system integration and strategic implementation of software development and system upgrades; project team member credited with saving $100,000 annually on VAN charges.
  • Revamped the EDI documentation flow between the company and trading partners; oversaw master project plan, critical path, milestone reporting, budget, and issue resolution.
  • Conducted analysis for implementation of a Transportation Management system (JDA TMS); streamlined logistics process, cycle time, and shipment costs.
  • Project managed a Retailer’s EDI initiatives; led kick-off meetings with all developers and project stakeholders. Defined and presented the project, team members’ roles and key deliverables.
  • Conduct business analysis, project reviews and feasibility determination; create specifications documents, managed change control, test strategy, QA review and systems analysis.
  • Assisted with requirements gathering and periodic project management when significant tasks are identified.
  • Authored a suite of ERP materials and best practices. Facilitated end user on the features, functionality, and navigation of the Central Inventory Management System.

Confidential, Houston, TX

Business Analyst

Responsibilities:

  • Analyzed business requirements, defined project scope, and developed high-level designs and estimates for deployment of a Transportation Pricing Model application in collaboration with the project manager.
  • Saved company $2.1 million in direct costs and 2% or $14 million a year in future projected expenses; led transition, adoption, and readiness phases for SDLC from initiation to steady state.
  • Interacted with users to integrate diverse perspectives into change management, and definition stage; utilized Microsoft Visio for wire frames and design documents.
  • Understood impact and risks, and developed action plans and timelines to integrate the change initiative; ensured proper timing of change activities against business-as-usual work.
  • Developed and documented test strategy; reported, tracked, and remediated defects; liaised between clients and developers, and provided input in requirements, timelines, and revision requests.
  • Wrote SQL queries for QA Testing and Report / Data Validation using TOAD.
  • Served as the Scrum Master and incorporated AGILE methodology into project deliverables.

Confidential, Houston, TX

Business Analyst

Responsibilities:

  • Determined business requirements, understood critical success factors, internal capabilities, timelines, and current infrastructure for upgrade activities to VSO ERP team’s budget forecasting and planning system.
  • Guided a project that led provided “operational insight” into budget trending and financial analysis.
  • Designed, communicated, and facilitated the change process with clients; successfully executed the scope of Release Management processes. Validated changes and efficiency of builds and code migration.
  • Executed Business Process Reengineering for a new system build; detailed process flows, created Load Runner testing scenarios, data lineage and traceability, test plans, and scripts via Quick Test Professional.

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