SUMMARY:

• 10+ years of consistent achievements in providing vision, innovation, strategic planning and leading IT efforts in high - growth global companies.
• 15+ years as an IT Manager in automotive, retail, pharmacy, insurance and finance industries
• ERP system implementations as local IT Manager in startup companies for global organizations
• Project manager on ERP implementations and upgrades, system integrations, MES implementations, WAN implementations and conversions, infrastructure, mobile, automation and supply chain projects.
• Agile and Waterfall project experience and training
• 10+ years developer experience using various languages
• SDLC experience as a project lead and team member
• Business analyst experience in insurance, pharmacy, automotive, supply chain, manufacturing and retail
• Excel in system integration.
• Management experience both in startup and established organizations. Extensive experience with staff development. Global and domestic organization experience.
• Manufacturing experience implementing ERP and MES systems for Just-in-Time, In-Line-Vehicle-Sequencing and High Volume Solutions. Integration of MES with ERP.
• Exceptional problem solver able to identify root cause and propose solutions. Reputation for seeing things “others don’t see”.
• Explorer who looks for ways to optimize and improve systems and processes. Gifted intuitive logic with ability to understanding systems.
• Strong focus on accuracy and quality.
• ITIL training, implementation and compliance to global standards experience.

PROFESSIONAL EXPERIENCE:

Confidential, Grand Rapids, Michigan

Sr. Business Analyst / Project Manager

Responsibilities:

• Sr. Business Analyst for pharmacy and retail back office.
• Project management using Scrum/Agile (SAFe) and Waterfall methodologies.
• Pharmacy, mobile, manufacturing and communication systems projects.
• High Volume Solutions system integration and support at two pharmacy central fill facilities supporting 220 pharmacies across the Midwest. Integration to store pharmacy system. Waterfall and Agile
• Inventory control module implementation at new central fill facility. Waterfall
• Central Fill reporting services enhancement using Sequel Server Reporting Services (SSRS). Defined and created reports for inventory, volume by robot and order accounting. Defined “Daily Report” for central fill facilities showing daily KPIs. Agile
• SQL Server Management Studio - mine data using SQL queries to analyze and troubleshoot issues with script fulfillment at central fill facilities.
• Order accounting project focused on reporting and insuring all scripts sent to central fill were either filled or cancelled. Agile
• Volume analysis or central fill robot operations to insure volumes experienced met design requirements. Agile
• Conversion of patient messaging to mobile application for patient pharmacy script status. Scrum/Agile methodology used.
• Enhancement of pharmacy mobile application to improve patient communication services. Scrum/Agile methodology used.
• Implementation of Fax Server for pharmacy inbound and outbound faxes at 220 pharmacies. Included integration of the fax server to the pharmacy system. Waterfall methodology used.
• Pharmacy analytics project focused on mining pharmacy data. Included insuring protection of HIPAA data by assessing risks. Waterfall methodology used.
• Pharmacy system server conversion to Linux. Waterfall methodology used.
• Project manager for first stand-alone pharmacy store opening in major hospital
• BA on pharmacy dashboard project to report KPIs
• Retail / Back Office
• Tear-off label implementation to streamline sale items processing
• Deli Kiosk implementation in pilot stores to address “speed to checkout” in deli
• New store openings project support for 10 new stores
• Direct Store Delivery Receiving project - address simplification of receiving and vendor management (EDI) related issues.
• Project Management Office
• Estimation tool analysis and tuning
• PWA (Project Web Application) tool use as PM to setup and run projects
• Worked with PMO team to define and implement project Tollgates.

Confidential, Anoka, Minnesota

Technical Project Manager

Responsibilities:

• Project management of software development and infrastructure projects.
• Agile and Waterfall methodologies.

Confidential, Grand Rapids, Michigan

Program Manager and IT Engagement Manager

Responsibilities:

• Program Manager and IT Engagement Manager (5 direct reports, 14 staff)
• Peoplefluent system implementation and stream lining to improve the use of the tool for tracking and managing all aspects of over 1000 supplemental staff.
• Design and Development of Peoplefluent reports using Business Objects.
• OMS, MSP and VMS programs.

Confidential, Detroit, Michigan

IT Manager

Responsibilities:

• 7 production line launches in 18 months, $5 million budget.
• SAP ERP - FI/CO, MM, PP, SD, SRM, Mii, QM
• EDI
• Customer, supplier and bank interfaces.
• Manufacturing Execution System - InSequence
• IT Manager for launch, monitor and troubleshoot sequenced production lines using Insequence software. Training at InSequence on configuration and reporting. Worked with InSequence staff on production line implementation and reporting.
• SQL Server administration and Report Development.
• Lead effort to establish infrastructure and change control procedures to protect production operations environment from development, testing and launch environment.
• Infrastructure
• IT Manager for implementation of Cisco switches for plant LAN/WAN and WiFi

Confidential, South Haven, Michigan

IT Manager Automotive Americas

Responsibilities:

• 7 staff consisting of 2 AS400 Confidential programmers, 1 EDI Coordinator, 1 software developer (QuikTrak barcodes, Internet portal, Crystal Reports, MS SQL, Java), 1 Network Administrator and 2 Help Desk technicians.
• Infrastructure, desktop and Help Desk aligning with global standards.
• $200k per year savings through eliminating duplicate firewalls, standardizing Cisco network infrastructure, reducing costs for ANX network and reducing EDI costs.
• $300k per year telecommunications savings through consolidating lines, disconnecting unused lines, invoices corrections and rate adjustments for local, long distance and cell phones.
• EDI conversion from Future3 Release Accounting to Seeburger with standard ERP modules. Customer and Supplier EDI.
• Material Management projects (5 manufacturing plant locations)
• AS400 / iSeries system upgrade of OS and ERP system (Infor System21 Aurora).
• Disaster Recovery solution for AS400 using Cloud backup solution (Vault400) with 24 hour SLA to restore AS400 ERP system operations.
• Electronic forms and forms distribution software (ACOM)
• Internet Portal for Supply Chain management (used in Americas, Europe and China) Problem Communications / Quality Concerns, Design Work Orders, Customer Concerns, Quotes system for supplier bids, Raw Material Price Changes, Engineering Orders / Tooling Orders.
• WAN conversion

Confidential, Plymouth, Michigan

Manager Information Technology

Responsibilities:

• 5 staff consisting of 1 CAD administrator, 1 Network administrator, 1 Help Desk technician, 1 SAP SD / EDI Coordinator and 1 SAP MM, PP person.
• SAP implementation
• MES implementation for ILVS - Inline Vehicle Sequencing - to produce removable hardtop convertible roof units in color sequence and ship in sequence to the customer.
• Infrastructure - Manufacturing Plant

Confidential, Wixom, Michigan

Manager Information Technology

Responsibilities:

• SAP implementation working with 14 SAP staff at parent company.
• Sterling Gentran “format and print” EDI system, then converted to ATOS ORIGEN EDI system at parent company in Germany.
• ILVS - Inline Vehicle Sequencing MES system implementation to produce door hardware cassettes and sequence features (speaker options, etc.) and outside handle color for shipment to customer. Implemented middleware to link ILVS system to SAP for order processing.
• Barcode scanning for production, receiving, shipping and physical inventory.
• Error proofing system in production to resolve mislabeling of customer parts.
• Global eMail - ccMail then Lotus Notes.
• Application development - Integrated Lotus Notes to SAP for APQP, quality, production and plant maintenance.

Confidential, East Lansing, Michigan

Systems Manager

Responsibilities:

• Integration design, development and implementation of PC, LAN and Host Mainframe serving all MEA Family company applications.
• Automated operations of mainframe systems to increase efficiency and reduce staff and time.
• Implemented client/server configuration between networked PCs and mainframe host computers for large insurance claims payment application.