SUMMARY:

• Dedicated, result - oriented, visionary and solutions-driven PMI certified Program Manager, Project Manager and Certified Scrum Master (CSM) with 15+ years of achievements and experience of managing 50+ global and cross functional teams for multi-million dollar programs.
• Experience with Agile scrum, Waterfall, Six Sigma Methodology in a fast-paced, matrix environment.
• 3+ years experience with Agile Scrum using tools like JIRA and MS TFS.
• Six Sigma Green Belt certified. Delivered bottom-line results through effective design, development and execution of IT systems to reduce/save cost.
• Over 6 years of experience in eCommerce, B2B/B2C Web-Application design, Web Server and Application server configuration, Design & Development with JSP/Servlets/Beans and C#, ASP.NET.
• Over 15 years of RDBMS experience using Oracle, SQL, PL/SQL, SQL*Loader, Stored Procedures, DBMS Packages, Constraints, Triggers, Performance tuning, db modeling, explain plan.
• More than 5 years of managing Data conversions - data preparation, ETL and Business Validations fulfilling internal and external audit requirements.
• More than 7 years of experience with ERP - Oracle Apps modules like OM, AR, AP, PA, GL, OIC.
• Profound knowledge of SDLC and Testing life cycle (defect management)
• Worked on team collaboration tools like SharePoint, MS Project Server, HP PPM.
• Worked on validated systems in Healthcare industry.

TECHNICAL SKILLS:

• JIRA and MS TFS eCommerce
• B2B/B2C Web-Application design
• Web Server and Application server configuration
• Design & Development with JSP/Servlets/Beans and C#
• ASP.NET.
• Oracle
• SQL
• PL/SQL
• SQL Loader
• OM
• AR
• AP
• PA
• GL
• OIC

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager/Project Manager

Responsibilities:

• Lead IT, Functional and Business teams for in complex, global, matrix environment.
• Create project charter - business case, cost and benefits analysis, fit-gap analysis.
• Create and manage Project Management Plan.
• Facilitate user stories, requirements (SRS, URS and Use case).
• Create and manage WBS and Traceability Matrix.
• Build client relationships, manage stakeholder expectations. Create and maintain RASCI.
• Resource planning and management through PPM staffing profile, MS Project.
• Create and manage R&R. Track progress of plan in MS Project, Worksheet, HP PPM.
• Review QA activities, work with PMO and schedule project planning reviews, deployment reviews and project audits and get required approvals.
• Identify and control Critical Path. Create, analyze, manage, mitigate, monitor and control risks and issues. Maintain RAID log.
• Evaluate project requirement, goals and objectives. Lead periodic status meetings with team.
• Manage Test Cycles - SIT, UAT, Regression, Performance, Business Certification and IT Certification.
• Go-Live cutover planning and execution. Plan User training - schedule, logistics.
• Manage scope. Work with business teams to identify changes. Plan and manage changes. Get approval from Project CAB for the requirements, changes, project effort and schedule.
• Provide statistics and metrics to Senior Leadership, Program Leadership, PMO and Quality teams.
• Finalize hardware and software requirements, procure software.
• Determine budget, submit CPA (funding) request and get it approved.
• Create and facilitate SOW and contracts (T&M and FP).
• Create communication management plan, train team on collaborative tools like SharePoint.
• Manage project schedule, budget, and resources. Manage Project health and key date information.
• Data conversion planning, review and approve data migration strategy, work with team on data mapping, extraction, transformation, load and Business data validations.
• Monitor project performance. Understand and report the projects strategic impacts, project status via Crawl chart, Burn down chart.
• Review QA activities, work with PMO and schedule project reviews, and project audits.
• Create configuration management plan. Determine necessary documentation tailoring and plan record retention.
• Manage project dependencies - internal and external, and remove impediments.
• Work with other Project managers on track level planning and manage program risks/issues.

Scrum Master

Responsibilities:

• Lead, coach and develop Agile Scrum teams for Services/Repair and Data Conversion.
• Facilitate daily scrum, sprint planning, spring demo, and retrospective meetings.
• Facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process
• Planning and forecasting deliverables for each iteration.
• Facilitate/create user stories, requirements (Use cases).
• Create environment for better creativity and improve efficiency of development team.
• Ensure observance of definition of done (DoD).
• Enfore timeboxes, promote improved engineering practices
• Reach out to the larger company network for impediment removal.
• Maintain relevant metrics that help the team see how they are doing.
• Coach and mentor other scrum masters in Agile practices and tools. Ensure that scrum teams ways of working are consistent across the teams.
• Liaise between the developers and User Experience/Visual Designers.
• Manage dependencies between project team and third parties/other scrum teams.
• Strengthen the presence of the team as an Agile centre of excellence.