SUMMARY:

• Accomplished process - oriented Certified Project Management Professional offering extensive experience in program/project management and quality assurance. Demonstrated capacity to lead teams through full project life cycle, including conducting business analysis to identify and clarify project deliverables, devise strategies and develop comprehensive plans to ensure successful completion on time and within budget. Competent in the use of a range of project management programs and applications including Jira and MS Project to track and communicate project status. Excel at formulating test strategies and quality assurance processes, working along side software development teams to drive consistently high standards of product quality. Strong leader with ability to build high performance collaborative teams together with capacity to work cohesively with stakeholders and vendors to ensure project met expectations.

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Technical Project Manager

• Responsible for creating/maintaining budget for all projects assigned
• Acted as liaison between the client and the technical team.
• Worked with stakeholders to ensure all requirements were met by creating use cases and conducting use case reviews.
• Created and managed all work back schedules for all projects owned
• Conducted daily stand ups for all projects to ensure deliverables were met and understood.
• Held weekly status calls with clients to communicate status, issues, questions, etc.
• Worked with internal executive management to create a new website branding, website, blogs, case studies and overall presence.
• Participated in weekly executive briefings
• Created weekly status reports for internal and external clients that highlighted milestones and communicated any necessary updates, concerns, and issues.
• Created UAT plans for the test team.
• Updated web content through WordPress.
• Managed release process for multiple website projects.

Confidential

Project Manager

• Successfully coordinated the scrum team across multiple business units to ensure proper test coverage.
• Coordinated testing and UAT test cases with the business to ensure proper coverage and to determine test sign off.
• Conducted weekly bug triages with 3 rd party vendors to ensure timely turn around.
• Led daily stand ups and reported status to the business.
• Led bi-weekly bug triages and prioritized bugs accordingly.
• Wrote hour by hour deployment plan that was instrumental to the success of the deployment.
• Was point of contact for deployment, informing all stake holders of deployment status along the way.

Confidential, Seattle, WA

Technical Program Manager

• Created all technical specifications documentation highlighting new features.
• Evaluated and optimized new infrastructure stability through the implementation of a collaborative test pass effort for different business units.
• Implemented a range of strategies to ensure project milestones, schedules and requirements were met including holding daily stand ups, together with daily triages to ensure all identified issues were resolved.
• Compiled and submitted weekly status reports to senior leadership team, highlighting project status, identified issues and recommendations.
• Utilized a range of programs to enhance project communication including, maintaining Jira board, writing user stories and developing a confluence site for all project status updates and key decisions.
• Successfully coordinated cross team integration for PayPal, representing 5 teams at daily stand ups together with planning and organizing cross department test efforts.
• Led cross-functional team in the program implementation for Confidential ’s first store in Canada.
• Worked closely with developers and testers to ensure reporting requirements were met.
• Wrote hour by hour for major deployments and management the evening deployment of multiple projects.

Confidential, Seattle, WA

Business Analyst / Quality Assurance Lead

• Led test case reviews and triages with 3rd party vendor, Optum, to maximize test coverage.
• Coordinated testing with end-users, collated and analyzed results and proactively identified issues.
• Efficiently gathered budget, clinician resources and software requirements for ICD-10 training, together with organizing new online training for the business.

Confidential, Seattle, WA

Quality Assurance Consultant

• Collaborated with Program Management to identify all project deliverables and devise strategies to ensure they were achieved.
• Formulated comprehensive test suite and implemented tests across multiple platforms and variations of OS and browser versions including mobile devices
• Conducted all SQL tests, reviewed and revised existing tests to align them with product developments and improve efficiency.

Confidential

Quality Assurance Lead

• Conducted detailed analysis of business requirements and critical business areas to devise test strategy to validate requirements and system architecture.
• Formulated comprehensive test plans and test cases, covering and extensive range of multiple audiences and functional needs.
• Developed and coordinated training on new collateral and credit applications.

Confidential, Bellevue, WA

Senior Quality Assurance Engineer

• Successfully implemented an automation initiative, driving increased test coverage and reducing deployment testing from 3 weeks to 1 week, regression testing from 1 day to 2 hours and BVT testing from 1 day to 15 minutes.
• Devised test strategies, plans, and scripts for testing new and existing ADI Enterprise applications.
• Played an integral role in the development and implementation of departmental policies and standards
• Steered Unicode initiative to enable company entry into the international market.
• Managed a test team consisting of 3 SDETs and 4 QA Analysts.

TECHNICAL SKILLS:

Operating Systems: MS Server 2010, Win XP, Vista, Windows 7, Windows 8Windows 10 (tablet and PC), iOS, Android

Software: All MS products (Office, Visio, Project, etc.), Acrobat

Platforms: Microsoft IIS, SQL Server, SharePoint, FAST, DataSynapse, TeraData, Oracle, Elastic Search

Tools: Test Director, Quick Test, Quality Center, Visual Source Safe, Bugzilla, Product Studio, Photoshop, Team Foundation Server, Test Manager, QuickBooks, Jira, Google Docs, SharePoint, Confluence, Workfront