PROFESSIONAL SUMMARY:

• Strong qualifications in Infrastructure, manufacturing, full - cycle project management and cross-functional leadership highlighted by a successful track record in building motivated and focused project teams. Experience spans both applications development and technical services with experience in managing diverse technical teams.
• Over twenty-five (25+) plus years of IT experience in IT Management, Infrastructure, Program/Project Management, hands-on applications development and technical services and operations;
• Managed and ran technical support of twelve (12) remote sites which included: (8) remote Business Offices and four (4) Collection Call Centers;
• Responsible for the directing and management of a staff of sixty-five (65) FTE and Contract employees;
• Implemented Centralized and regional Data Centers;
• Established and implementation the first Security Administration and Quality Assurance departments at Confidential
• Familiarity with large vendors and carriers
• Established, moved and upgraded large data centers with latest technology;
• Developed application monitoring and support NOC ;
• PMI certified Project Manager (PM) through Confidential ;
• Sig Sigma Greenbelt ( Confidential trained);
• Trained IT Auditor, trained QIP Analyst and trained IT facilitator;
• Strong al foundation with Master of Science degree from Central University and undergraduate degree from the Confidential ;
• In-depth understanding of Software Development Life Cycle (SDLC), project management methodologies, ITIL, processes and application development tools, including but not limited to PMBOK, Compuware Vantage BI Suite, Sig Sigma tools and much more;
• Managed multiple global development teams and concurrent application development projects;
• Maintained a high customer satisfaction rate by keeping projects on track, proactively addressing issues and creating/executing closure plans to transition completed projects for long-term customer success;
• Business Analyst (BA) responsibilities engagements in all aspects of analysis and requirements gathering with both customers and internal teams;
• Worked with numerous ERP and manufacturing systems (SAP, PeopleSoft, Maximo, Proficy, etc...).

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Manages multiple large-scale IT infrastructure projects from beginning to end. The projects may include development, deployment of infrastructure with complexity around technology, cross-functional dependencies and multiple stakeholders across various business units. Many of these projects were global across the GM enterprise.
• Defines infrastructure project scope, charter, goals and deliverables in support of business goals and works with senior leadership, SME trams and stakeholders for requirements and approvals.
• Ensures that projects are completed on time, in budget and meet all business and system requirements. Conducting all project management tasks to ensure schedule, cost, and quality goals.
• Ensures project scope is well documented and managed properly throughout the delivery cycle of the project.
• Develops project plans, schedules and work breakdown structures for projects as it relates to scope.
• Communicates project status, progress on deliverables, and risks/issues to stakeholders and leadership in a timely manner.
• Discuss and prioritize project issues with the project team and provide help/support to the project team.
• Work with management and SME organizations to ensure appropriate project staffing, resource planning and support.
• Collaborates with cross-functional teams including architects, software engineers, developers and technical leads to ensure timely delivery of every project.
• Interacts with suppliers, procures necessary infrastructure and tools in a timely manner.
• Identifies and resolves issues/conflicts within the project and infrastructure teams.
• Maintains project tracking and provides status reports to senior leadership.
• Ensures adherence to GM's system delivery process guidelines and provides early feedback to project teams to take proactive measures to resolve the issues.
• Adheres to change management processes during the project lifecycle.
• Ensures compliance with project deliverables, and project financial accounting.

Senior Delivery Program/Project Manager (PM)

Confidential, Detroit, Michigan

Responsibilities:

• Senior Professional program management of Enterprise Healthcare Reform program.
• Directed multiple resources from both Applications Development and Infrastructure toward implementations of key applications and technology in support of overall program.
• Interface with both internal and external resources, vendors and customers.

Senior Program/Project Manager (PM)

Confidential, Detroit, Michigan

Responsibilities:

• Senior Project Manager (PM) responsible for portion of a multi-million dollar Data Center move project.
• Responsible for Security Boundaries work-stream (Firewalls, Proxies, IPS, Taps and Aggregators for overall project.
• Additional responsibilities included directing Business Analyst (BA) in business requirements gathering for assigned projects.

Senior Program/Project Manager

Confidential

Responsibilities:

• Senior Program/Project Manager (PM) responsible for a multi-million dollar portfolio of infrastructure and application development projects spanning the enterprise.
• Responsibilities included but were not limited to: technological proof-of-concepts. budgetingresource planning, networking. Infrastructure management and implementation.

Senior IT Delivery Project Manager

Confidential, Livonia, Michigan

Responsibilities:

• Senior IT Delivery Project Manager (PM) working on the EMC2 Customer Delivery team.
• My responsibilities included but were not limited to: customer product presentations, product demonstrations, budgetingforecasting, project management, infrastructure management, personnel management and customer services related to sale and implementation of EMC2 products.

Senior Project Manager

Confidential

Responsibilities:

• Senior Project Manager (PM) responsible for a multi-million dollar portfolio of infrastructure and application development projects spanning.
• Responsibilities included but not limited to: technological proof-of-concepts. budgeting, resource planning, networking. Business AnalysisInfrastructure management and implementation for assigned projects
• Develop and implement IMpact IT Architecture Direction and Standards;
• Ensure end-to-end TSG project execution for IMpact projects;
• Act as focal point and liaison for CIO's and teams for all TSG communications, issues and initiatives;
• Acting Business Analyst (BA) in determination if requirements and implementation of requirements for the Energy Division of Confidential ;
• Plan and manage technical architecture and operations projects; ensure business deliverables are committed tocommunicate clearly, and delivered on time;
• Manage the resolution of architecture and operations problems;
• Ensure conformance of established architecture, standards and best practices;
• Lead the analysis, requirements development, design, documentation, implementation and maintenance of large / complex IT solutions for business processes;
• Support, advise, assist, guide, and resolve problems for client leaders;
• Lead in the evaluation/implementation of third party software solutions;
• Initiate and coordinate outsourced supplier efforts as required;
• Participate in the preparation of long-range system planning and assure alignment with business objectives;
• Work with Senior Leadership to define, execute and manage new technologies.