PROFESSIONAL SUMMARY:

• Over 13 years of experience in IT with software development and Infrastructure project management as primary focus.
• Worked in full life cycle development, including design, coding, testing, implementation and ongoing product support.
• Experience with Food Production, Telecom domain, Warehouse Management and Insurance sector.
• Experience with data center migration, leading global, cross - functional teams including product management, sales, operations, delivery, network engineers and system administrators.
• Built project plans and schedules and proof of proof of concepts, gaining leadership buy-in and coordinating with IT teams to deliver tools and capabilities.
• Worked with both on and off shore support and managed budgets up to $20M with team sizes as large as 40 members.
• A Certified Six Sigma Green belt professional.
• Manage 10 infrastructure projects concurrently with budgets up to $2 M and teams up to 14 members for Cargill.
• The projects span across multiple business lines and have on and off shore components.
• One project doing network segmentation including updating the WAN and LAN environment Confidential 75 locations in North America.
• Another key project was the integration of systems, network, data and all inventory after Confidential acquired another company. This was a highly matrixed environment and budget for this project was $1.6M with a team size of 25.
• A further project was Office 365 enablement for on-premise globally for Confidential which includes deploying O365 cloud suites across the organization. This also includes DLP (Data Loss Prevention) and DLM (Dissemination Limiting Marker system) as the security components and exchange migration from Exchange 2003/2010 to office 365 cloud.
• Other projects involves network migration which include driving meetings with SMEs from apps vendors, client's IS architect, and tech leads to review migration method, resource requirement, timeline, budgetary constraint, and plan and coordinate migration process.
• Project manager Confidential & Confidential, responsible for upgrading Confidential & Confidential:
• Was responsible for a data center migration/relocation/consolidation initiative that took two years to complete.
• Worked with a budget of $20M and a team size of 40 with both on and off shore resources. Again, this project crossed multiple business lines.
• Project centered around upgradation of the Confidential & Confidential Service ordering management system which spanned across three different data centers.
• Set up six different test environments consisting of 500+ servers along with production to build platform.
• Responsible for development of in-house software product to gather the software and hardware configurations of all the 500+ servers for analysis and reporting.
• Managed the infrastructure requirements as well as the software and system requirements.
• Completed an Confidential & Confidential UNIX to Linux migration project, migrating 400+ servers and approximately 35 different applications. Managed a monthly budget of $70K in resources which did not include hardware or software expenses.
• Project Lead/manager Confidential & Confidential, responsible for Customer Service Quality and fulfillment projects.
• Responsible for development of new programs/regions in COBOL, JCL, DB2 for Fulfillment 9
• Conducted system, regression, non-functional and production testing to ensure compliance with CMMI Level V and BS7799 standard. The knowledge on CMMI level processes, BS7799 and other proprietary security standards is not readily available and this has been attained after participating in various training programs and then implementing them in his client deliveries.
• Conducted change and impact analysis, quality reviews and walk-thrus and leading unit integration and system testing as well as scheduling releases of various processes involved in the software development lifecycle
• Preparation of the High Level and Detailed Design documents.
• Experience in project estimation and planning. Exposure to CRM tools such as NetSuite.
• Developed various technical standards and ensured the implementation of the same.
• Resolution of discrepancies identified during Development and Testing.
• Support to onsite and offshore teams for resolving various implementation and deployment issues.

TECHNICAL SKILLS:

Server Platform Technologies: Windows 95/98/2000/XP, Z/OS, UNIX, Linux, HP, SUN, IBM

Storage Platform Technologies: SAN/NAS (EMC/NetApp/Sun/IBM/HP, etc.)

Tools: Star tool, Vantive, BMC AOTS Remedy, MS Office Suite, MS Project, Visio, SharePoint, Prism, Rally, Managed File Transfer work /SFTP

Methodologies: Agile, RAD Environment, SLDC

PROFESSIONAL EXPERIENCE:

Confidential, Hopkins, MN

Project Manager

Responsibilities:

• Obtain new or reconfigure existing server, setting up environments (prod, test), firewall, DNS, VPN tunnel, application servers, database servers, RF devices, and network connectivity.
• Other projects include: managing Disaster Recovery exercises, tape libraries, decommissioning hardware etc.
• Manage, plan, and coordinate data center migration process.
• Create Confidential -x checklist per migration group, cutover plan for servers, and snapshots per application groups.
• Ensure completion of disaster recovery/BCP drills, creation of remediation list, and follow-up on remediation items.
• Work on asset management compliance (experience with tools/process) and other technologies (VMware/virtualization, etc.).
• Manage vendor relationship, SLA, integrators, consultants, contacts, invoice and billing.
• Attend daily, weekly, monthly project status meetings to report milestones, risks, deliverables etc.
• Additional duties include creating executive dashboards and presenting to senior management.

Environment: Budgets up to $1.6M, 15 projects running concurrently, with average team size 20 - 30 with on- and off-shore resources.

Confidential, Hoffman Estates, IL

Project Manager

Responsibilities:

• Served as project manager for data center migration/relocation/consolidation, software and hardware development.
• Designed and developed the processes, high level requirement and design documents to build up the environments.
• Exposed to implementation of Red Hat Linux 5.6, Windows Server 2003, Citrix, Virtualization DB2, MQ, VMware, ESX, NBU, UCS, Power Path, Interscope, IHS, IBM WebSphere, DMGR, JDK, LDAP, firewalls and load balancers.
• Managed virtualization by handling the following: PoC, defining requirements, selecting VM candidate, scheduling P2V, migrating VM, go live and validation.
• Upgraded existing backup system and established off-site storage, tape rotation, and test restore procedures.
• Created and implemented Disaster recovery /BCP procedure and manage emergency response team.
• Tested the Disaster recovery environment during controlled failover test of production systems.
• Worked for client satisfaction to maintain the customer satisfaction (CSAT) score of 4 plus consistently. (CSAT ratings are on a scale of 5 with 5 being the highest.)
• Used Remedy to manage and track the team's technical work on incidents and generate regular reports weekly, bi-weekly, monthly, and quarterly to report on the team's performance.
• Optimized existing data models including changing load scripts to load data in optimized way to achieve reduction of loading time, simplifying complex expressions in the frontend, improving layout structure.
• Engaged in meetings and consultations with the Confidential & Confidential design and development teams to establish different configuration management activities, tools administrations and build plans.
• Managed interaction between various cutting-edge technologies such as WebSphere, Java, 2-tier and 3-tier architecture.
• Managed, monitored and mentored SCM team for application build onsite/offshore in 24/7 work model.
• Ensured all builds were deployed in IT, system test, performance and preproduction environments as per schedule in coordination with testing and development teams.
• Engaged in change and impact analysis, conducted quality review and walkthrough, performed configuration management tools administration, analyzed deployment trends and conducted deep dives for each quarterly release, scheduling releases of various processes involved in the software development lifecycle.
• Advised the group in the further enhancement of existing proprietary telecom service provisioning solutions.
• Advised the group on the development of new and improved products to help configuration management increase application and data needs to manage their processes better.
• Served as an advisor to other project/product teams seeking to use the environments.
• Directed recruitment process of key employees and the selection of consultants and outsource vendors.
• Collaborated with management teams to deliver assigned programs, developed group and individual timelines, and assessed/identified potential bottlenecks in each project/program process.
• Estimated, budgeted, forecasted and scheduled work stack and resource allocations as per the bandwidth, exposure and release criticality.

Confidential, Piscataway, NJ

Project Manager

Responsibilities:

• Served as project manager for the distributed infrastructure group. Projects included migrating 400+ applications to Linux from UNIX hardware, upgrading organization to use Aware tool, and installing CE agent on all the environments.
• Development of Confidential & Confidential propriety application for fetching the hardware/software details from all six datacenters. The application worked in conjunction with CE agent.
• Other projects included managing DR exercises, upgrading Java versions and the security certification, server and storage upgrades and network enhancements.
• Managed project planning (baselines, estimating), coordinated resources, managed budget, worked with vendors, moderated project meetings, authored project minutes, and tracked milestones/issues/risks.
• Managed the complete project lifecycle.
• Additional duties included creating executive dashboards and presenting to senior management.

Confidential, Piscataway, NJ

Project Lead/Manager

Responsibilities:

• Developed COBOL, JCL and DB2 programs to collect contacts of those customers who called Confidential & Confidential Customer Care in past 24 hours in SW and West region for sampling process.
• Involved in creating logical and physical model of the database using DB2 Application Management.
• Created schema objects like tables, views, indexes. Used DDL and DML for writing triggers, stored procedures, and data manipulation.
• Written new stored procedures, functions and SQL queries and modifying existing ones as per new business requirements.
• Worked on DB2 Administration tool to create packages to be linked with the main programs.
• Worked on Confidential & Confidential Prism tool as a Project Management tool for approvals and initiating next phase of the Project.
• Additional duties included created ITUP documents and uploading them on Confidential & Confidential Prism.
• Worked on creating several small jobs to automate the manual checks or manual merge of different files using the Sort and IEBGENER tool.
• Created Adhoc reports and special studies report based on the business necessities.
• Created ETL (Edit, transform, Load ) programs using JCL, Teradata for the customers eligible for getting rewards as per the Confidential & Confidential schemes in different regions.
• Modified existing SQL queries for better performance tuning whenever the system is taking more time to fetch the records.
• Used BTEQ tool to format the reports created by Unload utilities.
• Developing of detailed design and creation of unit test plans
• Supported Unit testing using UTPs before delivery to system testing.
• Supported system testing for test defects and ensures 100% delivery of deliverables on time.
• Co-ordination with various other teams.
• Responsible for production support of the application in co-ordination with the team.
• Ensured 100% adherence to customer-driven process.
• Responsible for review of all deliverables.

Confidential

Project Lead

Responsibilities:

• Worked as project lead for Karstad Quelle to lead efforts toward the successful creating several parallel test environments.
• Karstadt Quelle Department Stores uses SAP ERP solution for warehouse management system. Data conversion of the DB2 tables to one of the supported database such as Oracle for SAP system.
• Creating reports on current inventory, shipping, Sales, and orders.
• Processed credit card applications for new customers and set credit limits in terms of services.
• Created batch jobs for potential credit card customers for signing the services.
• Managed report settlement process and calculated the credit limit, spending limit, loan balances and overdrafts for each account.
• Met client's new business requirements by managing data conversions through design, coding, testing, and execution.
• Managed project team.
• Carried out the preparation and documentation of weekly milestone reports and master project schedule for the company to be up to speed on the cutover.
• Developed standardized processes, templates, checklists and project plans to insure successful and efficient upgrades with repeatable results across multiple teams.