PROFESSIONAL SUMMARY:

• Technical Project Manager, with more than 20 years of proactive experience in SDLC, scrum framework, agile methodologies, project scheduling, software release management, and cross - functional team training across multiple industries including state/federal government, healthcare, automotive, business development, marketing, technical writing & training, mobile apps, cloud-hosting, military, and IT governance.
• Driven professional with a strong background in technical leadership for federal agencies, driving process improvements and stakeholder satisfaction through strategic planning, risk analysis, and quality control.
• Accomplished Project Manager Professional (PMP), Scrum Master (PSM), Product Owner (PSPO), PMI Risk Mgmt book editor, software technical writer and former law enforcement management professional leveraging Agile techniques, Lean Six Sigma, ITIL, ServiceNow, cross-cultural leadership skills, and enterprise services expertise to passionately and successfully evaluate organizational governance topics, complete projects on-time, within budget, with few projects having small variances to cost or time.

AREAS OF EXPERTISE:

• Project Portfolio Management
• Agile, Scrum or SDLC
• Budget Management
• Risk Management
• Process Improvements, ITSM
• Cost Savings from Audits
• Release Management
• Change Management, Remedy
• Configuration Management
• Quality Testing and Controls
• Foreign Languages: German, Italian, Spanish (Intermediate)

TECHNICAL SKILLS:

• MS Project Visio Excel Pivot Tables MindView for Work Breakdown Structures
• C# Java ASP/VB .Net MVC5 Ruby on Rails PHP Python Structured COBOL IBM Assembler360
• SAP modules: ERP, PDM, PP, MM, CRM, SRM Oracle IBM Confidential Windows Mac MS Azure
• Clarity, Planview, and Changepoint Project Portfolio Mgmt (PPM) Bizagi Process Models CMMI ITILv3
• BLSource SaaS IaaS SQL Cognos WAN LAN WLAN VoIP Cisco Servers JIRA Confidential ALM eTapestry, Raiser s Edge, Salesforce BMC Remedy Change Control MI SUITE PMM & SEM COBIT5

PROFESSIONAL EXPERIENCE:

Confidential, Lansing, MI

Technical Project Manager

Responsibilities:

• Provided technical leadership and guidance for information technology (IT) candidate selections using innovative
• Agile techniques to assist hiring managers, along with Skype video interviews, to screen candidates for all IT-related contract labor requisitions, user support for Salesforce reports, dashboards.
• Screened 1000+ resumes for 90+ requisitions, averaging 65 Skype video interviews monthly in collaboration with 22 Confidential hiring managers.
• Managed 4 developers, testers to modify a Commercial-Off-The-Shelf (COTS) application to capture video interviews, upload, and securely store these large files.
• Active in client IT governance discussions/reports.

Confidential, Lansing/Livonia, MI

Technical Project Manager

Responsibilities:

• Oversaw projects from concept to completion, including budgets to $1M and teams to 11 individuals, managing scope, scheduling, and resources to meet project specifications. Performed software release and configuration management of project software solutions into production.
• Trained teams in hybrid SDLC-agile techniques (paired programming, story boards, Sprint Reviews-Retros)
• Improved message handling of driver convictions for a high-visibility project due to the potential federal fine exceeding $40M, included BLSource-secured programs coded in COBOL, XGEN, and ALGOL converted to COBOL, running on a Confidential mainframe using a DMSII database.
• Managed project to verify expiration dates for CDL holder’s medical certificates, simultaneously developing the new CDLIS web-based ( .Net MVC5) application project to improve usability and accuracy of records. *Team size: 6 developers, 2 testers *Under budget of $600,000
• Revamped the 2008 project, collected requirements from US Dept of Homeland Security subject matter experts for program coding. Analyzed the impact of customer remedy tickets for change requests to prevent contradictory programming logic conflicts.
• Driver Responsibility Fees and State Court Administration topics - involving conversion from Confidential Computer Output to Laser Disc COLD to a Xerox Document Management solution.

Technical Project Manager

Confidential

Responsibilities:

• Managed the software development life cycle (SDLC) for 150 application changes for the 11 Office of Financial & Insurance Regulation ( Confidential ) division leaders-customers to determine project requirements, software release priorities, scheduling impacts and risks to their change requests
• Facilitated a weekly review meeting using an Agile technique - Dot Voting - to set a Top 15 highest priority list of maintenance changes
• Team size: 1 full-time developer, 1 part-time developer, 1 tester/business analyst for Oracle OBase-PowerBuilder, Security; Implemented Oracle R10-R11 for ERP suite of applications
• Maintained close communications with customers for risk analysis and coding requirements.

Confidential, Clifton Park, NY

Technical Project Manager

Responsibilities:

• Directed the complete testing phase for asset management software integration projects using agile techniques and scrum framework for 1- and 2-week sprints.
• Provided technical testing guidance, troubleshooting, software release planning for the Enterprise Service Management (ESM) group using Asset Manager (AM) and SAP, including conducting 3-4 conference calls per week with my team in China for 4 projects.
• Active with enterprise governance meeting discussions.

Confidential, Malta, NY

Quality Assurance (QA) Analyst & Project Manager

Responsibilities:

• Performed manual and automated tests for system and user acceptance training (UAT) for vehicle inspection software (Java; Ruby on Rails).
• Supported Avaya Call Center for customer software questions.
• Created 4 Compliance documents that explained the SGS Automotive Business Continuity Plan for key facilities (including environmental/safety compliance) and major systems. These documents demonstrated a redesigned, cloud-hosting solution and planned risk response approach instead of a generic document.

Confidential, Southfield, MI

Technical Project Manager

Responsibilities:

• Responsible for integrating Ingenix fraud detection software into Confidential ’s Medicare mainframe claims processing systems, a high-visibility project.
• Directed daily development, changes from testing, and customer (executive) status meetings using 5 project teams, with 8-12 members per team, globally located.
• These teams were leveraged to perform software development, claims scheduling, testing in 3 time zones, and system integration efforts.
• Fraud reporting efforts led to police arrests as reported by Obama Administration.
• Sent and received daily/weekly User Acceptance Testing work package tasks to offshore teams in India.
• Managed 4 active projects within Confidential ’s Operational Reporting and Business Intelligence Tools (ORBIT) and 1 project for ICD-10 conversion.
• Active in IT and cloud-hosting governance discussions, reports&spreadshts.
• Created Requirements Documents, Project Plans, Schedules, Work Breakdown Structures, Work Packages, Scheduled Baselines. *
• Active in sharing information to PMO staff members regarding Affordable Care Act (ACA) policy as it applies to Medicaid eligibility