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International Operations Manager Resume

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La Jolla, CA

SUMMARY:

  • Bilingual Microsoft and Hewlett Packard Alumnus; 10+ years of pre/post sales experience coupled with 15+ years international business development experience. Extensive experience closing deals in global 2000 accounts, multi - vertical multi-lingual and multi-solution environments. Mr. Day’s most unique attributes; a bridge builder and “maximizer”, he has sought out global or cross-cultural responsibilities capitalizing on the strengths of the people, and the organizations’ culture to demonstrate technical capability, close deals and deliver solutions. He has exceptional cross-cultural sensitivity from living, studying and working in Norway, Sweden, Germany, France, Spain and Portugal and working across the globe.

Expertise

  • Security, Networking & Infrastructure integration
  • IT Infrastructure implementer
  • Account Management
  • Complex selling in Enterprise Accounts
  • Technical selling to C level executives
  • Excellent inter-personal, technical presentation and communications skills
  • SaaS, Salesforce.com
  • Product training/ Product Evangelism
  • Microsoft, HP, Red Hat, Enterprise Solutions
  • Deal Construction

PROFESSIONAL EXPERIENCE:

Confidential, La Jolla, CA

International Operations Manager

  • Launched 40 country expansions in first year and directed 15 + international operations entries and achieved regulatory approvals for pharmaceutical and medical devices in 37+ countries.
  • Directed international business registration and regulatory submissions for biotechnology, medical device and homeopathic pharmaceutical product lines.
  • Hands on knowledge and understanding of applicable regulations, (US, Canada, EU, ASEAN, India, Australia, China, Brazil, Mexico and more)

Confidential

Consultant

  • Positioned and presented clients solutions and technical proposals to prospects, and customers.
  • Led solution architecture discovery process through prospects and customers
  • Researched and responded to RFI/RFPs, drove pre-sales and post-sales pilots, demonstrations and benchmarks
  • Screened software & wireless start-ups for U.S. and Latin American market entry joint venture. Executed every phase of Business Development, Marketing and Sales. Business partner to Finnish Ministry of Trade business incubation team.

Confidential, Cupertino, CA

Global Alliances Partner Portfolio Manager

  • Provided pre-sales and post-sale support globally. Provided technical support in sales presentations and conducted discovery consultation to prospective clients
  • Developed technical proposals, managed customer expectations throughout the pre-sales process
  • Delivered product training to internal team, partners and customers.
  • Presented product demonstrations and prototypes
  • Responded to RFI/RFPs. Drive and support pre-sales pilots, demonstrations, PoCs, evaluation and benchmarks.

Confidential

Sales Engineering Manager

  • Partner and Reseller Technical Account management, Enabled sales team to close deals in excess of $5m and managed EMEA product enhancements program with product management director & Company spokesperson & ambassador at EMEA tradeshows and partner events.
  • Developed and implemented the technical sales strategies to help ensure company’s objectives were met.
  • Led sales engineering team and managed internal IT center rollout to EMEA offices.
  • Crafted solutions for VodaFone, Lufthansa, BMW, RWE Energy, Compaq, Microsoft, et.al.

Confidential , San Diego, CA

IT Management Consultant

  • Managed the administration and maintenance of back office systems including Linux, Unix, Windows 2003 Servers, Exchange Servers, SQL Servers, Web Servers, FTP servers.
  • Installed and managed switches, routers and network hardware firmware updates.
  • Consulted with technical and/or functional team members to ensure projects are in compliance to the company applications, integration, and security principles and policies.
  • Managed performance for a staff of six project managers for product development, testing, IT infrastructure deployment, and software localization projects.

Confidential, Redmond, WA

Partner Manager & Technical Evangelist

  • Position and present Microsoft solutions and technical proposals to prospects, and customers.
  • Led the gathering of architecture, design, and presentation of solutions to meet the prospect's needs.
  • Managed partner component builder roadmap and marketing programs for Visual C++ & Visual J enterprise tools 3rd party integrated products.

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