ADMINISTRATIVE ASSISTANT Resume

SUMMARY:

PROJECT MANAGEMENT
PRIVACY
MULTI - TASKING
PROBLEM SOLVING SKILLS
TIME MANAGEMENT
ORGANIZATION SKILLS
RELATIONSHIP MANAGEMENT
ADEPT IN TECHNOLOGY
CRITICAL THINKING
COMMUNICATION SKILLS
STRATEGIC PLANNING
PRESENTATION
An intelligent, dynamic, results-driven, detailed oriented administrative assistant with advanced level skill set (management, operational and technical) in Human Resources Management seeking an Administrative Assistant, Clerical Assistant, Office Secretary or Health Care Unit Coordinator position in any organization focused on creativity, privacy and customer service satisfaction. I have about 5 years of experience with an extensive background and experience in managing private and federal infrastructure.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

ADMINISTRATIVE ASSISTANT

Answer and direct phone calls as well as check voicemails and return all missed calls.
Assist stakeholders with necessary paper work, enrollments and schedules.
Responsible for writing and distributing emails, letters, faxes and forms.
Update and maintain office policies and procedures.
Make reservations to host stakeholders conference meetings
Document, prepare and collate reports.
Update contact information of other employees, clients, suppliers and external partners.
Frequently check the level of office supplies and place appropriate orders.
Perform routine inspections on all office tools and equipment and report any damages that needs immediate fixing.
Handle travel and meeting arrangements for company’s personnel and senior executives

Confidential

HEALTHCARE UNIT CO-ORDINATOR

Typed all reports, manuscripts, quality assurance records and complete patient disability forms when necessary.
Greets new patients and direct them to appropriate consultation.
Provided administrative support for special projects like preparing standard reports, research and compiling data.
Processed extensive and accurate medical transcription to include patient consultation and all notes pertinent to patient treatment as directed by nurse managers and physicians.
Collect medical records as well as ordering medical suppliers for the Unit.
Prepared forms for admission of new patients or to discharge patients.
Graphed vital signs readings and prepare patient schedules for all appointments.
Maintained medical charts and updated databases with patient information.
Attended to telephones, forwarded pager messages and transferred all phone calls to the necessary people.
Scheduled diagnostic tests under the supervision of nurse manager.
Oriented and mentored most staff members on unit policies and provided basic training for employees to stay up to date with healthcare knowledge, rules and procedures.
Welcomed new employees to the unit and performed orientation which included a tour of the facility.

Confidential

CUSTOMER SERVICE SUPERVISOR/ CASH OFFICE ASSOCIATE

Greeted and welcomed all customers to the store and assisted them with any shopping problems they encounter.
Resolved complains and order issues and encouraged customers to provide feedbacks on their customer service experience.
Assisted store managers during opening of the store and prepared all cash needed for various transactions into cash registers.
Kept inventory or records and reconciled any cash shortage
Supervised all product exchanges and returns and analyzed data and statistics.
Worked together with Garda World’s Cash services by preparing sales money for them to transport safely to the bank as well as receiving money from them to take care of all retail transactions.