SUMMARY:

• I am in the Information Technology Industry for more than 14 plus years in Large Application development and support Projects in Project/Program/Delivery/Ops/PMO Management.
• Also has vast experience in Global Program management and Delivery management experience in Application development and Vendor management with clients across the Globe\US.
• As a Sr.Project Manager/Program manager I have provided tactical management, administration and leadership throughout project teams.
• In the past assignment I am Responsible for Development, Support & Testing of Large Confidential /ETL/Database applications with a team size of 30+ resources reporting to me directly.
• As a Project Manager I have continuously worked in partnership with different business IT managers and clients/technical stakeholders and have broad and deep project management and leadership/delivery management skills. In the present role I am also responsible for the coordination of multi - disciplinary global project teams to deliver technology projects of varying size and complexity, focusing specifically on high stakeholder/Client satisfaction and quality delivery for clients.
• My expertise is based on my ability to adapt to rapidly changing priorities and delivering successful projects regardless of ambiguity, unexpected challenges or multiple issues/challenges.
• As a Sr.Project Manager I have handled several Confidential /ETL/BI/Database/Datamart/OLAP/OLTP Application Development & Support projects with quality delivery and coordination that involve various IT groups, stakeholders, vendors and partners. Also have vast experience in below for a decade
• Customer Relationship Management
• Helping in the acquisition of new projects for the PMO.
• Participate in the design, development and testing phases planning with tech team as a PM.
• Facilitate the definition of project missions, goals, tasks and resource requirements, resolve or assist in there solution of conflicts within and between projects or functional areas; develop methods to monitor projects and it’s progress and provide corrective supervision if necessary.
• Responsibility for assembling the project staff for their technical or functional development, performance, and/or termination during the project or projects.
• Manage project budget and resource allocations/assignments.Also have experience has a resource manager for the PMO.
• Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
• Advocate on behalf of clients and represent clients' needs as appropriate to senior management.
• Work cross-functionally to solve problems and implement changes.
• Managing a Global project team for development and 24*7*365 support of Business critical IT applications.
• Experience working with Large offshore/onshore resources
• Responsible for overall 15M+ account portfolio by managing multiple projects and large development/Supports projects. Key responsibilities include:
• Lead multiple Custom application development/Data warehouse/ETL/Business intelligence/Database/Datamart/Analytics/SAP BI projects and Manage project plan, Scope, Schedule, Budget, Release, Change requests, delivery teams, status reports, risks, and issues for large projects
• Regularly communicates project status with key stakeholders/Client Managers.
• Performs presentations to senior client management team members/Business stakeholders.
• Build strong relationships with Business for IT Project planning and Budgeting.
• Monitor overall performance of services and Delivery and Accountable for the overall success, health and well - being of the IT Database, Datamart, Confidential, EDW, ETL, Analytics and Big Data programs.
• Strong practitioner in end to end program management for all phases of SDLC.
• Define and drive program success metrics
• Ability to set up program/project from scratch and Help build business case
• Manage stakeholders expectations across business, technical delivery and architecture
• Influence vision /solution as it evolves
• Ensure that the IT operations teams are well informed and prepared for any changes
• Handling/Managing as a PM/Program manager Large Datawarehousing/Database/BI/Data Integration/Custom application development teams in large projects.
• C-Level and Client IT PMO Reporting expertise
• Remote Management (Int l) of Global teams
• Project Manager/Program/Delivery Manager in past assignments
• Successfully managed complex projects with global implementation, and rapidly evolving complex requirements in large organizations.
• Effective communication skills and strong coordination between globally located teams as a Project manager.
• Project delivery under stringent timelines and high pressure.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Design,Development, QA and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Define Business Process, identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Adept in providing Analytical Support to key business Applications /solutions
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases. Managed Projects with a Project budget of over $10M to $20M
• Acted as liaison between Business management and development team for Requirements and QA/UAT.
• Managing reports, analysis and decision-making for a change request.
• Project Management, Project Schedule, Project Tracking and Team Management
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.
• Skilled in Managing global teams in System Development, Solution Design, Functional Design, Coding & Reviewing, Project Planning, Consultation, Acceptance Testing, User Acceptance, Client Relations, System implementation, Systems launch, Interdepartmental coordination

TECHNICAL SKILLS:

Operating System: Microsoft Windows and Unix/Linux

Databases & Tools: BO 5.x, BO 6.x, BO XI R2, BO XI 3.1, BI 4.1,Oracle 8i/9i /10g, SQL SERVER 2000/2005Teradata 14.1, QlikView 9/10/11, SSRS,Informatica,SSIS, Datastage, SAP BODS, Clearquest Cognos, SAP BusinessObjects universe and report development in both SAP BW and non-SAP environments.

Project Methodology and Tools: Strong in Waterfall and Agile/Scrum Project execution models and SDLC, Expert in Managed services/AVM Model and execution, Having good experience in Planview, HPSM, ADR/ALM,Clearquest and Remedy

PROFESSIONAL EXPERIENCE:

Confidential, Minnesota

Sr.Project Manager / Program Manager

Project Specific Technologies/Skills: Teradata, Datastage,Cognos,Planview,HPSM

Responsibilities:

• Handling multiple projects and providing project management services in Waterfall/Agile methodologies.
• Preparing DW/ETL/BI development plan for the projects.
• Program Budget & Cost Management.
• Project Planning and execution.
• Risk and Issue management.
• Schedule/Scope and Inter project-program Dependency Management.
• Project budget and Cost management.
• Project team management working with the respective resource managers.
• Interacting with various external/internal stakeholders/SME’s/Clients.
• Preparing weekly status reports for clients.
• Heading weekly and monthly meetings with clients, Business stakeholders.
• Preparing program status reports on a weekly basis for all program/project/IT stakeholders.
• Operations, ISA and Support Project Management and Execution.
• Supervising and reviewing of ongoing large projects for PMO.
• Main technical discussion partner of key clients and suppliers
• Customer Relationship Management
• Helping in the acquisition of new projects for the PMO.

Confidential

Program/Project Manager

Project Specific Skills: SAP BO XI 3.1, BI 4.1, Crystal Reports, Oracle, Sql Server, Qlikview9/11,Teradata,Informatica, SSIS/SSRS and BI Testing

Responsibilities:

• Project Planning and execution services in Waterfall/Agile methodologies.
• Risk and Issue management.
• Schedule/Scope and Inter project-program Dependency Management.
• Project budget and Cost management.
• Created & improved Release processes for Products and Services to minimize customer impact due to change in Multiple projects and Support engagements.
• Facilitated successful Release of Code from Analysis phase to Delivery phase by proactively & reactively working with Executives, Project Management, Development, QA and Operations
• Negotiated Release issues and schedules with internal customers and reported status to Executives
• Lead cross-functional team to support each Release project plan and post Release/Change review
• Concurrently managed multiple Releases and Changes and Managed several Support engagements for clients in Managed Services Model.
• Provided Change and Configuration management for QA and other Pre-Production Environments
• Provided Release services for traditional SDLC Waterfall as well as Agile Scrum
• Managed Technical Projects to completion and customer satisfaction
• Coordination of issues across Projects, ensuring work achieves outcome specified by the Business
• Worked with Vendors to obtain information, pricing and support for various products
• Managed multiple and complex project schedules for high quality/on-time delivery

Confidential

Project Manager and Delivery lead

Project Specific Skills: BI: BO 6.x and BO XI R3.1, SSRS, Crystal Reports

ETL: Informatica /SSIS

Testing: Confidential Testing

Responsibilities:

• Coordinate with onsite & offshore team of 25 members and ensuring artifact quality and on time delivery
• Plans, directs and monitoring activity status
• Project Estimation and Tracking
• Project Initiation and Planning
• Project execution and control.
• Project monitoring and Issue/Risk management.
• Conducting workshops for clients and end users
• Review project status and corrective action plans (if required).
• Review/Approve changes affecting scope, timing, cost, and/or quality, as required
• Review/approve project plan, cost, risk
• Validate project completion (goals & objectives)
• Coordinating and Signing off Application tuning and performance testing
• Review and close project accounting/financial files and Preparing Billing
• Review project lessons learned and post project reports for continuous improvement action
• Provide guidance in cost, effort and schedule development to client manager
• Managing vendor relationships with the client according to contract terms and conditions
• Ensure IT applications are developed and supported consistently with the software development life cycle

Confidential

Onsite Confidential Project Lead and Techno-Functional Consultant

Project Specific Skills: SQL SERVER DTS/SSIS and BO 6.5/SSRS BI Testing

Responsibilities:

• Coordinate with onsite & offshore team of 30 members on regular basis and ensure artifact quality and on time delivery
• Coordinate between Business and Support teams
• Project Estimation and Scheduling
• Requirement Gathering, Analysis and Feasibility Check
• Universe & Report Design, Development, Support and Maintenance
• Testing and UAT support
• Conducting workshops for clients
• Server/User management and administration.

Confidential

MIS Application Support & Maintenance DW/BI Team Lead

Project Specific Skills: SQL SERVER DTS and BO 6.5

Responsibilities:

• Project Estimation and Scheduling
• Requirement Gathering, Analysis and Feasibility Check
• Universe & Report Design, Development, Support and Maintenance
• Testing and UAT support
• Conducting training for new team members
• User management and administration

Confidential

Production Support Module Lead

Project Specific Skills: Developer 6i,Oracle 9i, Sql server 2000 and DTS

Responsibilities:

• Requirement Gathering, Analysis and Feasibility Check
• Report Design, Development, Support and Maintenance
• Testing and UAT support
• Conducting training for end users
• User management and administration