It And Program / Project Management Consulting Resume
SUMMARY:
- Results - driven IT executive excels in the design, delivery and implementation of cost-effective, high-performance strategic information technology initiatives.
- Management career marked by demonstrated ability to build peak-performing teams and achieve cross-functional business objectives. Extensive qualifications in all facets of finance and technology project life cycle, from conceptual design and feasibility through development, implementation, and continued support.
- Managed Information Technology and Business Intelligence overseeing multiple large-scale technology development projects, process redesign, operational improvements, mergers and acquisitions, data center operations, application development, quality control and performance measurement initiatives.
- Managed cross-functional teams with over 300 consultants and vendor partner resources the for enterprise-wide initiatives.
- Responsible for enterprise-level technology budgets of up to $200 million.
- Developed and implemented earned value (EVM) programs.
- Managed government program research and manufacturing development.
- Managed IT system mergers, evaluation, funding, development, implementation, and production.
- Managed compliance and regulatory requirements for Information Technology Services Management (ITSM/ITIL), Control Objectives for Information and Related Technologies (CoBIT/ISACA), Gramm-Leach Bliley Act (GLBA), Sarbanes-Oxley (SOX), Payment Card Industry (PCI), Federal Deposit Insurance Corporation (FDIC), SEC, Defense Contract and Audit Agency (DCAA) and Defense Acquisition Regulatory Procurement Agency (DARPA).
- Management experience of IT organizations: Enterprise Application Development/Architecture, Database Services, Application Integration, Web Services, Mobile Services, Data Warehouse, Product Management, EDI Services (Electronic Data Interface), Infrastructure, Data Center
- Management experience Financial organizations: Accounting, Financial Analysis, Audits, Budgeting, ROI
TECHNICAL SKILLS:
Languages: HTML, XML, Java/EJB, C++, C#, TCL, SQL, PL/SQL, COBOL, Assembly, FORTRAN
Database: Oracle, DB2, AS400, CICS, Sybase, MS SQL Server, Access, Sharepoint
Warehousing: Informatica, Teradata, Crystal, SAS, MS Analytical Server
O/S: DOS, Windows, UNIX (Sun, HP), AIX, VAX/VMS, Linux, AS400, Solaris
Other: Oracle, SAP, PeopleSoft, Siebel, IVR, Lawson, Legato, BriteStor, SharePoint, Rally, JD Edwards
PROFESSIONAL EXPERIENCE:
Confidential - Plano, Texas
IT and Program / Project Management Consulting
- Used Business Intelligence for implementing Client Requirements.
- Created I/T Service and Delivery Group, Project Management Office (PMO), Enterprise Architecture Review Council, I/T Steering Committee, Corporate Applications Council, I/T Systems Security and Compliance Review Council.
- Developed governance strategies roadmap and mapped out plans to achieve long term strategy. Reduced of overall infrastructure spend by $20 million for 1 client.
- Developed metrics/measurement framework for baseline of current state and trending for systems, CRM, organization cost, project cost, ROI, and Total Cost of Ownership.
- Developed and led compliance initiatives for SOX and PCI certification.
Confidential - Dallas, TX
IT Delivery Manager/ Senior Program Manager
- Team Lead of senior program/project managers for 7-Eleven infrastructure that was outsourced to Confidential . Managed Confidential resources and wrote SOWs for projects.
- Established PMO, defined guidelines for other Confidential accounts and enterprise portfolio governance.
- Responsible project estimates, statements of work, completion, delivery and operational support for all infrastructure projects.
- Responsible for billing, invoicing/reconciliation, purchasing account hardware/software.
- Support Service Delivery, managed account vendors and cross functional teams.
- Managed four project managers and several projects.
- Projects waterfall based and involved major upgrade or implementation of 300 servers or network upgrades. Servers were virtual/ physical running Windows, Red Hat Linux or Oracle Enterprise Linux using exadata and exalogic systems.
- Managed mainframe conversion to server project. This involved all financial systems of 7-Eleven.
- Maintained and resolved risk and issues for all cloud based infrastructure projects worked.
Confidential - Plano, Texas
Project Manager
- Agile Project Manager for Capital One’s Auto Finance and Loan Origination I/T upgrade.
- This upgrade included over 150 virtual and physical servers, migration to new data center, operating system upgrades and rearchitecture of network connectivity.
- Managed infrastructure archive & purge effort that reduced storage requirements by 9 terabytes.
- Oversaw testing and validation of PCI toolset.
Confidential - Irving, Texas
Program Manager
- Managed PCI compliance certification and IT Security after dismissal of Director of IT Security
- Managed budget/actual costs, incident response and policy development.
- Created project plan to implement recommended system upgrades so Zale would pass PCI audit.
- Created IT architecture review committee.
- Established PMO, project guidelines and enterprise portfolio governance.
- Managed cloud deployment of I/T infrastructure
- Standardized Data Warehouse policies and procedures
Confidential - Plano, Texas
Program Manager- Manager in Operations working new product development and SLAs using data analysis, architecture, network design and application costing strategies.
Confidential - Dallas, Texas
Program Manager- Worked on cutting edge technology innovation and systems design. Positions included project manager, cost accounting manager, department controller, A/P Supervisor and senior financial systems analyst.