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It And Program / Project Management Consulting Resume

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SUMMARY:

  • Results - driven IT executive excels in the design, delivery and implementation of cost-effective, high-performance strategic information technology initiatives.
  • Management career marked by demonstrated ability to build peak-performing teams and achieve cross-functional business objectives. Extensive qualifications in all facets of finance and technology project life cycle, from conceptual design and feasibility through development, implementation, and continued support.
  • Managed Information Technology and Business Intelligence overseeing multiple large-scale technology development projects, process redesign, operational improvements, mergers and acquisitions, data center operations, application development, quality control and performance measurement initiatives.
  • Managed cross-functional teams with over 300 consultants and vendor partner resources the for enterprise-wide initiatives.
  • Responsible for enterprise-level technology budgets of up to $200 million.
  • Developed and implemented earned value (EVM) programs.
  • Managed government program research and manufacturing development.
  • Managed IT system mergers, evaluation, funding, development, implementation, and production.
  • Managed compliance and regulatory requirements for Information Technology Services Management (ITSM/ITIL), Control Objectives for Information and Related Technologies (CoBIT/ISACA), Gramm-Leach Bliley Act (GLBA), Sarbanes-Oxley (SOX), Payment Card Industry (PCI), Federal Deposit Insurance Corporation (FDIC), SEC, Defense Contract and Audit Agency (DCAA) and Defense Acquisition Regulatory Procurement Agency (DARPA).
  • Management experience of IT organizations: Enterprise Application Development/Architecture, Database Services, Application Integration, Web Services, Mobile Services, Data Warehouse, Product Management, EDI Services (Electronic Data Interface), Infrastructure, Data Center
  • Management experience Financial organizations: Accounting, Financial Analysis, Audits, Budgeting, ROI

TECHNICAL SKILLS:

Languages: HTML, XML, Java/EJB, C++, C#, TCL, SQL, PL/SQL, COBOL, Assembly, FORTRAN

Database: Oracle, DB2, AS400, CICS, Sybase, MS SQL Server, Access, Sharepoint

Warehousing: Informatica, Teradata, Crystal, SAS, MS Analytical Server

O/S: DOS, Windows, UNIX (Sun, HP), AIX, VAX/VMS, Linux, AS400, Solaris

Other: Oracle, SAP, PeopleSoft, Siebel, IVR, Lawson, Legato, BriteStor, SharePoint, Rally, JD Edwards

PROFESSIONAL EXPERIENCE:

Confidential - Plano, Texas

IT and Program / Project Management Consulting

  • Used Business Intelligence for implementing Client Requirements.
  • Created I/T Service and Delivery Group, Project Management Office (PMO), Enterprise Architecture Review Council, I/T Steering Committee, Corporate Applications Council, I/T Systems Security and Compliance Review Council.
  • Developed governance strategies roadmap and mapped out plans to achieve long term strategy. Reduced of overall infrastructure spend by $20 million for 1 client.
  • Developed metrics/measurement framework for baseline of current state and trending for systems, CRM, organization cost, project cost, ROI, and Total Cost of Ownership.
  • Developed and led compliance initiatives for SOX and PCI certification.

Confidential - Dallas, TX

IT Delivery Manager/ Senior Program Manager

  • Team Lead of senior program/project managers for 7-Eleven infrastructure that was outsourced to Confidential . Managed Confidential resources and wrote SOWs for projects.
  • Established PMO, defined guidelines for other Confidential accounts and enterprise portfolio governance.
  • Responsible project estimates, statements of work, completion, delivery and operational support for all infrastructure projects.
  • Responsible for billing, invoicing/reconciliation, purchasing account hardware/software.
  • Support Service Delivery, managed account vendors and cross functional teams.
  • Managed four project managers and several projects.
  • Projects waterfall based and involved major upgrade or implementation of 300 servers or network upgrades. Servers were virtual/ physical running Windows, Red Hat Linux or Oracle Enterprise Linux using exadata and exalogic systems.
  • Managed mainframe conversion to server project. This involved all financial systems of 7-Eleven.
  • Maintained and resolved risk and issues for all cloud based infrastructure projects worked.

Confidential - Plano, Texas

Project Manager

  • Agile Project Manager for Capital One’s Auto Finance and Loan Origination I/T upgrade.
  • This upgrade included over 150 virtual and physical servers, migration to new data center, operating system upgrades and rearchitecture of network connectivity.
  • Managed infrastructure archive & purge effort that reduced storage requirements by 9 terabytes.
  • Oversaw testing and validation of PCI toolset.

Confidential - Irving, Texas

Program Manager

  • Managed PCI compliance certification and IT Security after dismissal of Director of IT Security
  • Managed budget/actual costs, incident response and policy development.
  • Created project plan to implement recommended system upgrades so Zale would pass PCI audit.
  • Created IT architecture review committee.
  • Established PMO, project guidelines and enterprise portfolio governance.
  • Managed cloud deployment of I/T infrastructure
  • Standardized Data Warehouse policies and procedures

Confidential - Plano, Texas

Program Manager
  • Manager in Operations working new product development and SLAs using data analysis, architecture, network design and application costing strategies.

Confidential - Dallas, Texas

Program Manager
  • Worked on cutting edge technology innovation and systems design. Positions included project manager, cost accounting manager, department controller, A/P Supervisor and senior financial systems analyst.

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