Consultant Pmo / Program Manager Resume
New York, NY
EXPERIENCE SUMMARY:
- Led Program Management Office, overseeing over 100 concurrent tactical & strategic initiatives, with over 300 domestic & offshore resources, 10+ Project Managers, $150M annualized budget, in multi - vendor environments
- Led portfolio governance, Operational Metrics and Key Performance Indicators (KPI’s) monitoring, implemented Project Management standards and methodologies, Benefits Realization, Stakeholder Management, Communications Management, Change Control, Budget Management & Cross Functional Management
- Experienced in IT Governance & Business Alignment; Regulatory and Compliance initiatives (IHC / Basel III / CCAR); Content Management, Systems Implementations, M&A and Technology deployments
- Led portfolio management, including establishing sound management processes, instituting governance, setting strategic direction and financial management to deliver the portfolio efficiently and effectively
CORE SKILLS / EXPERTISE:
Program Management: Program Framework and Governance / PMO Design / Operations; Portfolio Management (Large teams people); Metrics-Monitoring and Reporting; Strategic Planning; Center of Excellence (CoE)
Financial Management: Planning, Budgeting & Forecasting, Financial Planning & Analysis
Functional Areas: Governance, Finance, Data Services, Regulatory Reporting, Supply Chain, Risk Management
Methodologies: Agile, ITIL, Waterfall, RUP, COBIT
Tools: MS Office 2010, MS Project 2010, MS Visio 2010, SharePoint 2010, Prince2, Primavera P6, Niku Clarity 7.5, HP-PPM, JIRA 6.x, OnePPM, Qlik
WORK EXPERIENCE:
Confidential, New York, NY
Consultant PMO / Program Manager
Responsibilities:
- Monitor and streamline dashboard for tracking 100+ projects with total layout of $100M+ enabling collaboration across the enterprise wide projects in a multi-vendor environment
- Support the CCAR Program by overseeing and reporting on various projects along with ensuring effective partnering of the Technology, Finance Risk & Control, Operations, Capital Adequacy and Product Control teams
- Consolidate & analyze Program Financials for reporting to immediate management, Steering Committee & Executive Boards
- Propagate PMO processes, tools, and centralized best practices to individual teams, to manage enterprise programs and projects effectively and deliver results predictably
- Lead portfolio management processes, governance and tools to plan, create, monitor and communicate the execution of the portfolio with aim to improve Portfolio tracking for maturity
- Design & direct optimum usage of PPM tool for high-level Tasks tracking, Financial & resource management
- Manage transversal Program Level Risks & Issues directed toward the same strategic and organizational objectives
Confidential, New York, NY
Consultant Global PMO Lead / Program Manager
Responsibilities:
- Supported the Global Legal Entity Program (Risk & Finance IT Portfolio), budgeted at $150M (including IHC & CCAR) working directly with Senior Management globally, across a dynamic Portfolio of 15 Programs and 100+ projects with a globally distributed team of 100+ across US, EMEA & APAC, in a multi-vendor environment
- Led standardizing the deployment of PMO framework; implemented PPM, while instituting disciplined and structured governance, improved tracking and benefit realization accurate reporting and established PMO for governance towards the implementation of a fully matured Enterprise Portfolio Management
- Designed optimum usage of PPM tools (OnePPM) for high-level Tasks tracking, Financial & Resource management
- Managed and orchestrated remediation of transversal Program Level Risks & Issues at the intersection of multiple related projects directed toward the same strategic and organizational objectives
- Prepared & presented various C-level management reports containing meaningful Metrics and KPIs for evaluation of portfolio performance, establish feed-back loop and a proactive early warning & alert system
Confidential, New York, NY
Consultant Lead PMO Manager / Program Manager
Responsibilities:
- Embedded Program Management within the Global Risk Technology Group, delivery target budgeted at $60M and included 6 workstreams and over 20 projects with distributed teams across the US, EMEA and APAC
- Designed, established and operated the PMO to manage the portfolio and enabled disciplined and structured governance structure, improved tracking and benefit realization across workstreams
- Program Managed end-to-end, working closely with CTO, CIO & CFO, through sound governance structures to drive the business process transformation in multi-vendor environments
- Coordinated and managed Program Level Risks & Issues at the intersection of multiple related projects directed toward the same strategic and organizational objectives
Confidential, New York / Jersey City, NJ
Consultant PMO Manager / Program Manager
Responsibilities:
- Built and oversaw Portfolio of $85M, reporting directly to CIO, while developing and tracking operational metrics and Key Performance Indicators (KPIs), portfolio status to report such via PMO outputs
- Provided end-to-end program management oversight by instituting sound governance structures to drive the business process transformation and manage global IT Portfolio, IT enablement in a multi-vendor environment
- Provided guidance for content for weekly governance reporting, new project requests, project authorization, project administration and project /portfolio risk reviews; facilitated and delivered executive stakeholder training
- Designed optimum usage of PPM tools (OnePPM) for tracking Programs / Projects
- Spearheaded the development of a project control process to increase transparency, improve allocations and enhanced the ability to control project spending
Confidential, Jersey City, NJ
Consultant PMO Manager / Program Manager
Responsibilities:
- Program Managed end-to-end, working closely with CTO, CIO & CFO, through sound governance structures to drive the business process transformation in multi-vendor environments
- Developed short and long-term delivery plans, establish program objectives, develop long range plans for staffing needs to promote an efficient, economical and agile organization
- Served as special advisor to Management Team on a variety of matters which are typically highly complex, technical, sensitive, multifunctional and broad in scope & impact
- Coordinated, planned, managed issues at the intersection of multiple related projects directed toward the same strategic and organizational objectives along with building relationships
Confidential, Chicago, IL
Consultant Lead PMO / Program Manager
Responsibilities:
- Propagated PMO processes, tools and best practices to manage enterprise programs and projects effectively
- Developed and tracked KPI’s, portfolio status, financials and report to management and stakeholders
- Led and drove process maturity and improved controls, bringing a disciplined structure to managing programs
- Worked closely with the COO & CTO, spearheading the development of a project control process that increased transparency, improved allocations, and enhanced the ability to control project spending
- Provided single point of contact for Program Management related functions and execution of programs to ensure a coordinated delivery of business outcomes; Monitored portfolio activities, ensuring the quality and integrity of the information, while standardizing content and look & feel across the enterprise
Confidential, Richmond, VA
Program Manager
Responsibilities:
- Standardized portfolio management, governance, and resource management processes, towards the implementation of a full Enterprise Portfolio Management
- Led the organization’s portfolio management activities encompassing the processes, governance and tools used to plan, create, monitor, balance out and communicate the execution of the portfolio.
- Ensured that PMO processes and tools are suitable to deliver results predictably and to manage programs and projects under the programs effectively, including the preparation of senior management reporting
- Assessed the effectiveness of mechanisms selected for portfolio tracking and reporting and identify potential continuous improvement opportunities
Confidential, Livingston, NJ
Consultant Lead PMO
Responsibilities:
- Propagated PMO processes to deliver results predictably and to manage Portfolio effectively; Managed metrics and Key Performance Indicators (KPIs), portfolio status and report such to management and stakeholders
- Assessed and reported project health, developing C-Level reporting, ensuring adherence to PMO standards
- Assisted the CEO, CFO, Corporate Treasurer and Corporate Controller in developing and implementing financial reporting / general ledger systems, performance metrics
- Provided senior management with feedback and trend analysis on milestones; manage early warning indicators regarding risk and initiate corrective mitigating actions
Confidential, Jersey City, NJ
Consultant Program Manager
Responsibilities:
- Monitored and streamlined a pipeline for tracking 60+ projects, overseeing 10+ Project Managers
- Program Managed end-to-end, working closely with C-level management, delivering sound governance structures to drive the business process transformation in multi-vendor environments
- Defined setup and execution of a governance model that provided oversight to all client and internal projects; implemented procedures for capturing, maintaining and reporting quality metrics
- Built major project plan including negotiating schedules, milestones and resources