SUMMARY:

• 16 years of IT industry experience in education, e - commerce, financial, automotive, health, human resources, brand and interactive marketing
• Managed software vendors and brand agencies on multiple projects with budgets ranging from $250K - $3M
• Project Manager experienced in managing projects involving project initiation, planning, implementation, project progress tracking (monitoring), project delivery and closing
• Created project plans including work plans, risk management plans, knowledge management plans, communication plans, test plans, and implementation plans
• Knowledge and vast working experience of project management methodologies include PMI/PMP, SDM/USDM, Rational Unified Process (RUP), Agile, Scrum, Waterfall, and SDLC
• Technical development experience with HTML, DHTML, Macromedia Dreamweaver UltraDev 4, MS Front Page 2000, JavaScript, JBuilder 6, J2EE, and JavaServer Pages
• Extensive experience with Lotus Notes E-mail and Databases, Word Press, Wikipedia, MS Word, Outlook, Excel, Access, Project, Project Server, Jira, Rally, Confluence, Wiki, Visio, and PowerPoint
• IT experience including extensive analysis, design, development, debugging, testing, implementation, and maintenance of business applications
• Worked with analysts, programmers, DBA’s, senior management, functional managers and end-users to deliver high quality, user-friendly software applications technologies on client-server and Web-based platforms
• Excellent leadership, interpersonal, instructional, organizational, communication, research and presentation skills

PROFESSIONAL EXPERIENCE:

Confidential, Farmington Hills, MI

Senior Project Manager

• Managed implementation of financial instruments process and system (IFRS 9) through Enterprise Project Management (EPM)
• Managed auto approval and consumer scorecard projects for PC and mobile sites
• Held responsibilities for developing cost plan and estimates
• Managed and tracking resources
• Created project charter, scope document, risk plan, and project schedule
• Led meetings with Steering Committee, EPM, IT groups, and business customers
• Managed third party vendors which supported internal and external applications

Confidential, Dearborn, MI

Project Manager

• Participated as Agile Coach and Facilitator on various projects to support Ford Agile Framework
• Assisted Product Owner with grooming and managing Backlog
• Trained teams on writing user stories
• Participated in the development of Ford Agile Framework training, transitioning, and launch materials
• Coached various teams on transitioning from current systems mythology (USDM) to Ford Agile Framework
• Facilitated sprint planning, retrospective, and sprint demos
• Facilitated Lean Coffee meetings
• Experience in using Rally software for Agile projects

Confidential, Saline MI

Senior Project Manager

• Lead Work Style Revolution program to increase technology tools and efficiency for vehicle engineering
• Assisted in managing implementation of ERP/Enterprise application
• Held requirements gathering meetings with business clients
• Created and documented Business Process Modeling diagrams using MS Visio
• Created project plan, risk management plan, and project charter
• Maintained release schedule and integration
• Created Best Practices document for improved integration
• Provided analysis of current state and provided recommendations of future state of various IS tools used by engineering

Confidential, Ann Arbor, MI

Scrum Master - Product Owner

• Project involved customer profile, credit card on file, and various promotions on e-commerce website (dominos.com) and mobile applications
• Worked in a SCRUM environment
• Documented various business rules, user interface and functional requirements through Confluence/Wiki
• Assisted Product Owner on various user stories and associate tasks using Jira
• Worked closely with project owners and customers to define various sprints and releases
• Responsible for managing product backlogs
• Held requirements gathering meetings with business clients
• Worked closely with QA, front end and back end teams to ensure proper development and testing based on requirements and spec
• Led daily stand-ups

Confidential

Project Manager

• Worked in an Agile Scrum environment
• Facilitated daily Scrum, sprint planning, demo, and retrospective meetings for various Health Risk Assessment (HRA) programs and systems
• Interacted directly with program, project, and product managers as well as various partner organizations to analyze and document functional and system requirements
• Analyzed and documented various process and data flows using MS Visio
• Consulted with content managers and documented various content sections of HRA applications
• Created functional requirement documentation for Business Intelligence regarding various reporting capabilities

Confidential

Senior Project Manager

• Managed vehicle assets for Ford Social Web site
• Documented application technical specifications for Ford Social Web site through Wiki
• Assisted in developing Ford Social content release process and scheduling
• Managed UAT process and scheduling with various offsite and remote organizations
• Assisted with project and program management to identify critical path items
• Worked directly with clients on general business rules and documenting through Wiki
• Consulted with developers and information architects to design and document functional requirements
• Used MS Visio to identify and map data and process flows of Ford Social applications
• Used Word Press to deliver various social media content for Ford Social

Confidential

Senior Business Analyst

• Worked directly with various clients gathering high level business requirements and translating into functional specifications
• Created use case presentation and specification documents via RUP
• Participated in the architecture of Web application bill of materials including components, Web page elements, variables, and logic
• Led software design of multistate characteristics, settings, rules, conditions, states, events, triggers, and parameters
• Lead Business Analyst who assisted in the managing of UAT tasks as well as input on timing of project plan
• Worked within an Agile-RUP and USDM framework systems methodology
• Created business process model state diagrams using MagicDraw UML software

Confidential

Business Analyst-Project Manager

• Managed implementation of Bill-Payment systems
• Used MS Project to create and manage various project plans
• Led requirements gathering for Point of Service, Bill-Payment Collection system
• Worked directly with Quality Assurance in establishing process and management of issues during testing phase
• Created functional requirement and feature documents
• Developed screen and functional designs using Office Visio Professional
• Created use cases, test cases, and system user guides
• Identified and implemented processes
• .Net platforms based technologies

Confidential

Senior Optimization Project Manager

• Managed full implementation of various B2C Web-based Optimization projects which included planning, design, development and implementation for the Ford Vehicles and Lincoln Web Sites.
• Managed off-site individual and work teams
• Led kick-off, work-start, and engineering hand-off meetings with Wunderman brand, creative, and engineering
• Coordinated, scheduled, and planned Confidential and Wunderman resources which included analytics, test design, creative, and engineering
• Created Statement of Work (SOW) for each project which identified scope, requirements, milestones, and timing
• Managed resources from creative, development, analytics, QA to deliver quality projects and tests meeting full requirements and deadlines
• Managed implementation of Omniture’s Test & Target tool to allow successful launch and completion of Optimization A/B tests and targeted campaigns
• Managed implementation of various analytics projects which affected Omniture reporting.
• .NET and Java/J2EE platform based technologies

Confidential

Senior Project Manager

• Worked with Asset Management
• Identified internal testing process as well as managed UAT testing which involved various groups including management and clients
• Managed and fully implemented ‘incentive repository’ which allowed software vendors to launch incentive data more quickly by not having to perform regular application data deployments; this project fully supported all incentive applications
• Managed the Edmunds Competitive Comparison application which compared Confidential vehicles to other automakers: worked with the brand manager to obtain business requirements and comparison vehicles for 2006 and 2007; coordinated and held meetings with creative agency and Edmunds
• Created and led RFQ project for new Competitive Comparison tool including interviewing several vendors
• Managed the internal site search tool implementation (InQuira) for the Confidential, Dodge, and Jeep brand Web sites
• WebSphere, DB2, and Java/J2EE platform based technologies