SUMMARY:

• Strategic IT Program and Project Manager with 10+ years of experience in successfully delivering large, complex IT projects and programs within scope, schedule, and budget while managing risk resulting in increased profitability and reduced costs. Experienced in requirements development and business change management.
• Developed and managed project budgets ( actual /forecasted), staffing plans, and project costs. Tracked project costs through Oracle and other accounting software.
• Excellent ability to communicate to various groups of individuals at all levels including executives, Steering Committees, managers, and technical staff.
• Experience managing external Customers and vendor relationships
• Delivery experience in Custom web and mobile development, SaaS, Oracle ERP/CRM, Business intelligence, data warehouse, and Commercial package (COTS) implementation projects
• Managed software change management, defect resolution, and overall change control as a part continuous improvement change management. Managed DevOps activities.
• . Experience with managing multiple projects simultaneously.
• Builds high performing project teams with a combination of business and technical, off - shore, virtual, cross-functional, vendor provided, and contractor resources.
• Flexible and can adapt to changing priorities/environment. Able to work both independently and in a team-oriented, collaborative environment,
• Project management methodologies: Agile/Scrum, PMI/PMBOK, SDLC, Waterfall, and Lean Six Sigma (Green Belt)
• Scrum Master; backlog grooming,story development, sprint planning, product demos, retrospective reviews and release management. Exposure to SAFe; Pursuing Certified Scrum Master (CSM) certification.
• Tools experience with Jira and the Atlassian product suite (Jira, Confuence, Bitbucket), Rally, MS-Project, Planview, MS-Office suite
• Strategic business, systems, and organizational planning and execution; technology need assessment and solution requirements as well as RFP development and selection.
• Business System, and operational experience in the transportation, healthcare, consumer products, retail, telecommunications, and manufacturing industries.
• Developed and managed Capital and operating budgets (CAPex, OPex)
• Staff line management (hire/fire/review)

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

• Managing multiple work stream efforts in a complex Supply Chain migration project for aircraft parts and tools while ensuring the related inventory stock planning information is also preserved and migrated. This project consolidates 3 legacy systems into 1 maintenance application and reduces operating costs and simplifies parts purchasing and allocation.
• Managing the various business and technical team project activities to ensure project deliverables were on schedule and budget, Managed related communications and reported out to Leadership.
• Managed an on/off shore team of 14 people comprised of Business Analysts, Data Analysts and developers and related staffing plans and forecasts.
• Developed / Managed project plan/ stories, to include data migration, data integration, cutover, as well as large scale Data Validation/User Acceptance test plans
• Managed unit, integration, and User Acceptance testing and associated defect resolution
• Technologies and tools included DataStage, Oracle, Gemini, PlanView MS-Project, MS-Office and SharePoint.

Confidential

Sr. Project Manager/Scrum Master

• Project Manager and Scrum Master for numerous design, development, testing, and deployment projects for an integrated Data Warehouse based telecom network performance monitoring system with related dashboards, customized workflows and KPI based alarming. These databases averaged 30 TB of data across 3 of the larger customers ; Responsible for lifecycle management.
• Managed a 15 person team of on and off-shore developers and testers. Managed timelines, releases, sprints, backlogs, schedules, defects and related budgets
• Managed CAPex and OPex $2m budgets.
• Provided sprint planning reports and related project related communication to project owners, Sr. leadership, and staff.
• Managed the development and delivery of several customer facing POCs leading to long term business bookings of over $25M for a custom business intelligence and data warehouse analytics commercial software product.
• Managed Dev-Ops process and on-going continuous improvement/ automated testing activities
• Technologies and tools included Elastic Search, infoBright, Java,MS-Office/Project, Sharepoint, and Atlassian products Jira, Confluence and Bitbucket.

Confidential

Sr. Project Manager

• Project Management activities for multiple concurrent software related projects related to data warehouse, business intelligence, lE-Commerce/Mobile, and data center projects using waterfall /PMP methodologies.
• Provided project oversight to ensure compliance with structured development methodologies (SDLC).
• Managed the business and technical teams.
• Developed methods and processes to enable generation of business customer roadmaps and effort prioritization to ensure development efforts were targeted to the highest business value requirements.
• Aided in the implementation of the Agile framework methodologies.
• Managed a data warehouse and business intelligence project to allow the chargeback for internal and external clients.
• Completed two mobile field sales application projects with over 200 mobile devices to reduce overall merchandising time, increase stock availability and facilitate customer and account management communications.
• Managed a disaster recovery project to test two Tier 1 applications and the related planning for the remaining phases and business continuity activities.
• Technologies and tools included DataStage, Oracle, Net, Java, MS-Project and SharePoint.

Confidential

Sr. Project Manager/Scrum Master

• Managed multiple concurrent data warehouse and business Intelligence software delivery projects in support of the airline operations portfolio.
• Provided project management and budget oversight of numerous projects to ensure compliance with structured development methodologies; coordinated the overall IT budget with various vendors to ensure IT delivery.
• Served as Scrum Master and executed all related ceremonies; introduced the Agile framework and coached the team in the required framework and ceremonies
• Developed methods and process to enable generation of business customer roadmaps and effort prioritization to ensure development efforts were targeted to the highest business value requirements.
• Managed a 3M project to allow for inclusion of new aircraft, flight routes, and additional capabilities to serve new markets and to allow for integration of AirTrans airlines. Utilized Agile method to bring project back into timelines and within projected budget
• Managed a 2.5 M project to enable metric reporting and analysis related to customer flight and related experiences. Project involved near real time information and the use of standard PC display with the capabilities of future mobile deployment to Smart Phones and tablets. Project was set up in a release delivery method using Agile methodology.
• Technologies and tools included DataStage, Oracle 11i and related tools, Rally, MS-Project and SharePoint.

Confidential

Sr. Project Manager/Scrum Master

• Managed multiple concurrent commercial airline customer software projects for the Airline Booking Engines and PCI systems and related technical components.
• Managed technical and business teams for end customer delivery in compliance with commercial account management initiatives.
• Served as Scrum Master to introduce and implement the Agile framework with the project teams.
• Technologies and tools included VersionOne, MS-Project and SharePoint.

Confidential

Sr. Project Manager

• Managed multiple concurrent Oracle ERP, data warehouse, and business intelligence software project using PMI-PMP principals.
• Managed various vendors to ensure project requirements were delivered on schedule and budget.
• Coordinated various business and technical team activities to ensure project deliverables were on schedule and budget.
• Developed and delivered organizational frameworks for staff delivery of the Oracle EBS and data warehouse management activities.
• Developed and managed governance processes to monitor project investments costs and directions.
• Developed processes, templates, and practices to establish the Program Management Office (PMO).
• Educated and mentored staff on project management, change management, and data warehouse methodologies and related practices.
• Technologies and tools included Oracle E-Business and related tools, MS-Project and SharePoint.

Confidential

Data Warehouse Program Manager/ Architect

• Developed a public sector insurance data warehouse strategy and architecture document to be utilized in the initial development for an on-going data warehouse system in a centralized reporting environment to enable local reporting on a per contract basis.
• Developed program plans and related budgets and staffing requirements. Developed proper tracking for budget, resource, risk, and timeline management activities.
• Educated and mentored the public sector staff on data warehouse methodologies and related change management practices.
• Managed the 2.5M budget.
• Technologies and tools included DataStage, Sybase-IQ, Business Objects, MS-Project and SharePoint.

Confidential

Program Manager

• Created a Project Management Office (PMO) for FedEx DA Marketing E-Commerce initiatives for 8 project managers, and 12 projects.
• Evaluated current business and project management templates and processes for use in the Program Office with Waterfall/ SDLC methodologies.
• Developed tracking processes for budget, resource management, risk management, and timeline management.
• Educated and mentored project management staff on all tools and processes related to PMO implementation.
• Technologies and tools included PMO Tools, Java, JSP, CMS and Oracle, MS-Project and SharePoint.

Confidential

IT Program / Project Manager

• Performed as the technology strategist and business relationship manager for the direction, roadmaps, and program management for the assigned business units.
• Directed activities for management reporting, business endeavor support, and IT governance.
• Created and chaired business committees for Web Strategy and Oracle Integration.
• Developed and managed IT program roadmaps for assigned business units.
• Managed project change management activities.
• Served as a Lean 6 Sigma Green Belt.
• Managed program efforts for Oracle EBS - Financials, Oracle Supply Chain, and Oracle Quote to Cash.
• Participated in the overall solution, process design, and software configuration with Order to Cash, Supply Chain applications. Oversaw related unit, system, and integration testing inclusive of CRPs and user acceptance testing and validation.
• Managed program and project efforts for, Web based applications, business strategy and web site content.
• Managed program/project efforts for assigned business units for the migration of Oracle EBS and related applications from the Essilor infrastructure in support of Software as a Service (SaaS) model.
• Managed the upgrade of the Oracle Applications from 11.5.4 to 11.5.9.
• Technologies and tools included Oracle EBS, OBIEE, Genio, Oracle 9i & 10G, Microsoft .Net, Microsoft CMS, HTML, ASP and Oracle On Demand (SaaS),MS-Project, MS-Project Server and SharePoint.

Confidential

Sr. Project Manager

• Directed the daily activities of several large and complex projects using PMI and Agile methodologies.
• Developed processes, standards, and templates for use by the Project Management Office (PMO).
• Managed the Network At A Glance (NAAG) project to develop an in-house application to visually display network health on a U.S. Map using Java, EJB, Java Virtual machine, and Oracle9I.
• Managed a data center move project where cellular networking monitoring, cell site switching, and other mission critical applications were moved without business disruption.
• Managed the network integration of a pre-paid cellular service billing application that included E-commerce functions and the development and testing of the associated business continuity plan.
• Managed projects related to data center hardware/software and infrastructure upgrades.
• Managed project budget from $200K to over $5M with on/offshore and virtual project teams of 3 to 30 members.
• Technologies and tools included JAVA, JSP, Struts, SOA, Oracle 9I, SQL-Server, and SurePay customized cellular billing package, Primavera and MS-Project.