Wh Supply Chain - Manager It Resume
SUMMARY:
- Highly self - motivated and results-driven IT management, Business Analysis and scrum master professional with more than 15 years of progressive experience across all aspects of IT management, Supply chain management in the Transportation, Logistics, Retail, Healthcare, Financial, WH and Distribution, Entertainment and Aeronautical industries.
- Detail-oriented without losing sight of the big picture, analytical and methodical with insightful critical thinking to strategize solutions in addressing operational efficiency and cost effectiveness, resolve process and people-centric work issues. proven ability to bring the benefits of IT to solve business issues with diverse industry experience, proficient in planning, executing and delivering on cross-functional large scale enterprise initiatives, proven ability to lead teams, focused, self-motivated, noted for and adept at formulating smart and effective decisions in fast paced environments.
- Strong people management and exceptional interpersonal communication skills that inspire client and user confidence with the business while forging teamwork with colleagues across diverse ethnicities.
- Proven ability of managing several simultaneous projects with teams spread into different geographical time zones
- Proven experience in technology business management, project portfolio management, Scrum Master, Business Analysis and team leadership.
- Worked on application development, infrastructure development, legacy migration, web re-engineering, Quality Assurance and product installation/customization projects/programs.
- Well-organized and resourceful with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.
- Proficient in gathering and analyzing the Business Requirements, documenting Business/System/Functional/Non-Functional requirement specifications.
- Proficient in creating Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams, Requirements Traceability Matrix, software development plan, functional Analysis and Product Implementation.
Key Expertise
- Supply Chain Management (SCM)
- Strategic IT Planning & Execution
- SDLC, Waterfall, RUP, Agile & Scrum Methodologies
- Scrum Master
- Business & Systems Analysis
- Initial PMO build out
- Relationship Management (Client & Suppliers)
- Vendor/Contract Management (RFP, RFI, RFQ, SOW, FP, T&M)
- Infrastructure/Environment Management/cloud system
- QA Management
- Release Management
- Resource Management
- Change Management
- Risk Management
- Cross-Functional Management
- Business Development
- & Needs
- Business Process Improvement & Re-Engineering
- SWOT Analysis
- Business Process Documentation
- Technical & Functional Systems Documentation
- Systems Development & Prototyping
- Technical and Non-technical Communication
- Mainframe Technical management
- HR Talent Management
PROFESSIONAL EXPERIENCE:
Confidential
WH Supply Chain - Manager IT
- Responsible for managing logistics and warehouse supply chain clients startups and projects.
- Responsible to provide critical logistics supply chain support.
- Responsible for leading teams coordinate and communicate with all areas of the enterprise and operations.
- Responsible for providing leadership in IT management, defining the business needs, WH startup planning etc..
- Responsible to provide Agile/Scrum expert guidance to the team to analyze the level of effort on project specifications.
- Responsible for defining business goals, cost, effort estimation and delivery
- Responsible for time management, change management and approvals
- Responsible for providing critical level support and defining SLA’s.
- Responsible for integration/UAT tests and testing of browser-based applications development websites which are built for mobile browsers.
- Expert in managing WMS (Warehouse management system), SCE (Inventory management/control) systems. The WM/SCE systems includes, Inbound receiving, putaway, Outbound allocating, order prep, kitting, picking, packing, verifying, manifesting and shipping.
- Expert in managing OM (Order Manger) system. The OM systems includes, inbound SKU/PO’s/Orders imports, mapping input files and defining propagations to WM systems and export/outbound notifications.
- Responsible to manage these Supply chain WM client accounts - Boeing, Monsanto, Dapple baby, Dow chemicals, Ergotron, HSN, Caterpillar and Sikorsky
Environment: MS-Office, MS-Project, Toad, Oracle, SQL, windows, MS-Visio, SDLC, Rally, ITMS (ITIL system), FTP, CM, WM10, SCE and OM
Confidential
Project Management / Consultant
- Responsible for managing HR Talent Management Oracle HCM/Taleo Cloud hybrid system integration program.
- Responsible to provide business value, project planning, and documenting business process .
- Established the processes to support the program, including defining the project schedule, defining scope statement, deliverable acceptance and reporting procedures.
- Responsible for providing leadership in project/program management and defining the business needs.
- Responsible to gather requirements, developing process and work flows, Identifying data elements and crosswalk.
- Responsible to coordinate and communicate with all areas of the enterprise that impacted on the scope, budget, risk and resources of projects.
Environment: MS-Office, MS-Project, windows, MS-Visio, SDLC, ITMS (ITIL system)
Confidential
Program Management and Client Relationship
- Responsible for engagement delivery, quality and customer satisfaction by structuring and managing deals through completion.
- Built and sustained long lasting business relationships.
- Provided business value, strategic planning, and setting up onsite/offshore model to the business unit.
- Established the processes to support the engagement, including defining the project schedule, defining deliverable acceptance and reporting procedures.
- Responsible for preparing and coordinating proposals/contracts.
- Responsible for providing leadership in project management, vendor management, staff development, business consultancy, staffing solutions, training and coaching.
- Partnered with the business community to identify and prioritize opportunities for utilizing IT to achieve the goals f the enterprise.
Environment: MS-Office, MS-Project, windows, MS-Visio, SDLC
Confidential, Memphis, TN
Project Management / Consultant
- Coordinated communication with all areas of the school systems and work on planning to update software’s and hardware’s for the assigned schools.
- Review requirements, track key project milestones and adjusting project plans /time to meet the needs of customers.
- Managed deliverables, analyzed complex information, supervised the work of internal resources.
- Implemented security updates and updates windows/Linux systems.
- Installed and maintained LAN systems/printers.
Environment: MS-Office, MS-Project, windows, MS-Visio, Agile
Confidential
WM/TMS Supply Chain - Senior IT Project Manager
- Was responsible to manage 12 to 15 TMS development and enhancement projects concurrently. Implemented around 14+ projects successfully. Responsible to integrate many 3PL customer interfaces, EDI transactions, JD Edwards’s reconcilations. Worked on both TMS and Ware house management systems like WM9, Provia, TMS, LMS/LTMS, OMS and QMS. Extreme knowledge on performace management (P4P), order picking, time management etc.
- Established and implemented project management processes and methodologies to ensure projects were delivered on time, within budget, adhered to high quality standards and met customer expectations.
- Assisted the Project Management Office with the overall portfolio reporting through our standard portfolio system.
- Partnered with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
- Developed budget planning report & project timelines. Managed scope, change, and budget, schedule, risk, and quality throughout the life cycle of project.
- Coordinated communication with all areas of the enterprise that impacted on the scope, budget, risk and resources of projects.
- Managed and mentored project leaders and project management staff.
- Proficiently used Agile & Scrum methodologies to execute projects.
- Managed several simultaneous projects with teams spread into different geographical time zones.
- Created and reviewed BRD’s, TRD’s and FRD’s. Review analysis and test plan documentation and evaluate the results of test execution.
Environment: Clarity, MS-Office, MS-Project, MS-Visio, SQL, Waterfall, Agile/Scrum, PMO, Data warehouse, SDLC, SharePoint, EDI, WMS- WM9, Viaware and Provia, TMS - TMS, LMS/LTMS, OMS and QMS
Confidential, Louisville, KY
Project Management
- Managed over $2M large scale healthcare conversion project from ICD9 to ICD10 across Clinical, claims, data warehouse and 3rd party applications.
- Responsible for quality delivery of work products, Impact analysis, development, QA and project management.
- Proficiently used Agile & Scrum methodologies, following biweekly scrum, following sprint/standup sessions, reviewed defects and analyze the level of effort on project specifications.
- Work with Product Owner on the user stories and sprint backlogs and present status and issues to Project Owner and Line of Business Leaders.
- Responsible to run daily stand up and other planning meetings
- Extensively involved in conducting Root-Cause Analysis, GAP Analysis and Impact Analysis and providing corrective actions to meet business requirements.
- Managed scope, change, and budget, schedule, risk, and quality throughout the life cycle of project.
Environment: Clarity, MS-Office, MS-Project, MS-Visio, E-Room, SQL, Mainframe, DB2, COBOL, JCL, Waterfall, Agile/Scrum, Data warehouse, SDLC, and SharePoint
Confidential, Bentonville, AR
Retail Supply chain - Senior Project Manager/Consultant
- Managed a $2.3M large scale retail reverse, re-engineering and migration project for store claims processing involving E-Com web integration and development using thin clients.
- Provided end-to-end technical project management. Monitor assigned tasks or projects to ensure established service level agreements (SLAs) are being met.
- Provided end-to-end project management, BPI and business analysis.
- Facilitated JAD sessions with SME / business users to gather and document requirements.
- Provide guidance or training to other team members as needed in order for them to fulfil Service Request Design, update, and deliver unit, integration, regression, and acceptance test plans.
- Coordinate and coach Setup Analysts on the configuration and testing of the technology platform.
- Assist with the deployment (or migration) of new system updates into the production environment.
- Perform cloning activities based on analysis specifications and build strategy.
- Coach team members on technical and proprietary tools required to configure, test, debug, monitor, and report on system specifications.
- Created data models and data flow diagrams for the TO BE process and performed Gap Analysis and analyzed AS IS and TO BE conditions.
- Recognize and understand competing business requirements and make recommendations for the overall health of the projects.
- Developed few Use Case diagrams by analyzing the business process to describe system interaction and functional requirements of the system.
Environment: Clarity, Open workbench, MS-Office, MS-Visio, C, Java, .NET, E-com, Struts II framework, Mainframe, DB2, PMO, Waterfall, Agile and ISDLC.
Confidential, Memphis, TN
Project Management and Business Analysis
- Managed medium sized projects involving migration to Z-Net Enhancement 1.8 and implementation of the ATG E-Com Site Platform technology on both retail and commercial websites covering cloud computing, E-Procurement, DIY and Retail Deal.
- Responsible to introduce iterative methodology and assisted the Project Management Office on adopting this new methodology across portfolio.
- Provided end-to-end project management. Managed scope, change, and budget, schedule, risk, and quality throughout the life cycle of project.
- Provided end-to-end technical project management. BPI, Monitor assigned tasks or projects to ensure established service level agreements (SLAs) are being met.
- Recognize and understand competing business requirements and make recommendations for the overall health of the projects.
- Facilitated JAD sessions with SME / business users to gather and document requirements.
- Created and reviewed BRD’s and FRD’s. Reviewed and provided feedbacks of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral, Swim-lane Diagrams.
- Responsible to review and update Requirements Traceability Matrix.
- Responsible for system/integration/UAT tests and testing of browser-based applications development websites which are built for mobile browsers.
Environment: MS Project, Clarity, E-COM/SCM, PMO, Open workbench, MS-Office, MS-Visio, C, Java, .NET, Mainframe, SQL, DB2, Agile/Iterative, Waterfall, SDLC
Confidential, Memphis, TN
Project Management / QA Advisor
- Managed, integrated and migrated Confidential freight Op-Co (Operating Companies) systems into Confidential services automation systems.
- Provided end-to-end project management. Established project guidelines and standards to insure quality.
- Analyzed requirements, set deadlines for deliverable and coordinating with team to achieve the targets.
- Responsible to develop a detailed test plan specifications, testing strategy, test execution plan and test extended team.
- Facilitated JAD sessions with SME / business users to gather and document QA requirements.
- Responsible to review BRD’s and FRD’s. Tracked defects in Quality Center and worked with QA team to resolve defects.
- Assigned problems to appropriate software development team for fixes.
- Responsible to work with business on UAT test cases, list of UAT users and plan to conduct UAT (Alpha/Beta Testing) along with them.
Environment: MS Project, MS-Office, MS-Visio, QC, Source Forge, Agile, RUP, Waterfall, SDLC, JAD, RAD
Confidential, Memphis, TN
Program Management and Client Relationship
- Responsible for engagement delivery, quality and customer satisfaction by structuring and managing deals through completion.
- Built and sustained long lasting business relationships.
- Provided business value, strategic planning, and setting up onsite/offshore model to the business unit.
- Established the BPI processes to support the engagement, including defining the project schedule, defining deliverable acceptance and reporting procedures.
- Responsible to manage Mobile tracking system development using Mobile native app development in both platforms Android/iOS and unit/performance testing.
- Project initiation also includes validating scope, conducting project kickoff and holding Conditions of Satisfaction (COS) discussions with stakeholders.
- Responsible for p reparing and coordinating proposals/contracts.
- Defined in advance the acceptance criteria for each project deliverable, works with the team to establish delivery dates for each deliverable, and oversees the review of client deliverables to ensure they meet all client acceptance criteria, securing sign-off on each deliverable as defined in the SOW.
Environment: MS Project, MS-Office, MS-Visio, SQL Server 2005, .NET, java/J2EE, Waterfall, SDLC
Confidential, Temple, TX
Program Management and Client Relationship
- Managed large scale $4M account and directly responsible for engagement delivery, quality and customer satisfaction by structuring and managing deals through completion
- Responsible to build long lasting business relationships to provide business value to the business unit.
- Responsible to track the performance of the SCM and engagement, the quality of project deliverables and reports on the effectiveness of the engagement against the baseline plan.
- Managed scope, change, and budget, schedule, risk, and quality throughout the life cycle of project.
Environment: MS Project, MS-Office, MS-Visio, Mainframe, SQL, DB2, CICS, JCL, AS-400, RPG-400, Pacbase, ECOM/Supply chain, Waterfall, SDLC.