SUMMARY:

Information Technology professional with 20+ years specializing in problem solving, collaboration & delivering strategic, complex and high - profile cross-functional programs, projects and operational change initiatives in dynamic, rapid-growth and fast-paced environments. Proven ability for being brought in mid-stream to re-focus and deliver struggling projects.

MANAGEMENT EXPERIENCE:

• Strategic Planning - 15+ yrs.
• Business analysis
• Communication
• Critical thinking
• Decision making
• Problem solving
• Risk planning
• Operations Manager - 12+ yrs.
• Capital & operational budgeting ($1M+)
• Conflict resolution
• Day-to-day leader
• Employee supervision, goals, development
• Vendor management
• Project Manager - 10+ yrs.
• Change management
• Cost management
• Matrix & functional team building
• Resource planning & management
• Scope management
• Task, issue, quality & risk management

PROJECT SKILLSET / KNOWLEDGE:

• Advanced
• PMBOK
• Waterfall
• Microsoft Project, Office and Visio
• Intermediate
• ITIL
• Agile/Scrum
• SDLC
• Cisco
• Citrix
• Dell
• Microsoft
• VMware
• Business
• Auditing
• Building construction
• Business continuity
• Disaster recovery
• Merger/Acquisition
• Office relocations
• PMO rollouts
• Risk analysis
• Infrastructure
• Cyber Security
• Data Center build
• LAN/WAN
• Mobility
• Storage
• Telecommunications
• Virtualization
• VoIP
• Wireless
• Application
• On Premise/Cloud Based Software Application Deployments
• User Testing

WORK HISTORY:

Project & Program Management Consultant

Confidential, St. Louis, MO

Responsibilities:

• Temporary consulting engagements with multiple organizations to successfully drive project lifecycle process delivery, operational results, resource utilization, milestones, issue/risk/quality management and overall effective project constraint management for scope, time and cost.

Confidential

Owner/Project Consultant

Responsibilities:

• Brought in following senior management changes to lead reorganization/turnover of team personnel, full project management overhaul/integration, service operations redesign & risk management strategy development. Collaborated on integration of Agile-based daily processes.
• Implemented daily/weekly communication structure and quality control KPI/metrics.
• Project management of company site move and implementation of cloud based VoIP system.

Confidential

Program/Project Manager

Responsibilities:

• Brought on to take ownership, quickly adapt and lead existing/struggling $2M+ strategic C-Level program consisting of large enterprise Cyber Security and IT Infrastructure projects. Realigned project planning, task assignment, risk management and overall executive communications.
• Took over ownership, realigned and delivered struggling C-Level Cyber Security project developed to identify enterprise-wide situational awareness and safeguard sensitive data/infrastructure.
• Took over ownership, realigned and delivered struggling C-Level Identity Management application project developed to provide 5000+ organizational secure logins and self-service password resets.
• Initiated, planned and delivered C-Level Enterprise Content Management project developed to integrate full data management planning across organization. Applied full-project lifecycle.

Confidential

Project Coordinator

Responsibilities:

• Brought in mid-stream to quickly adapt and take ownership for struggling, large, complex IT infrastructure integration portion of overall C-Level $5.6B M&A initiative and to integrate program components for LAN/WAN, Servers, Mobility, Wireless, VoIP, Security, Applications, etc.
• Realigned and re-focused team for project planning, task assignment, milestones, risk management and overall executive communications to meet evolving business needs.
• Worked with limited documentation, applied Waterfall methodology and successfully delivered project on time and to established requirements and project deliverables.

Program Manager/Director Tech Services

Confidential, St. Louis, MO

Responsibilities:

• Large projects managed included Disaster Recovery, Cloud Applications, E-commerce, Cisco VOIP, MPLS, ERP upgrade, Wireless, ITIL, Virtualization & 50+ Global branch buildouts & relocations. Drove collaboration with internal/external auditors to develop project/service audit compliance.
• Delivered cost review project resulting in $30,000+ in monthly savings and 65% reduction in processing time. Negotiated cumulative $1.2 million in contract savings.
• Delivered IT implementation technology redesign/build-out encompassing 3 new buildings, 12 existing buildings, Data Center redesign/move and 500% technology capacity growth.
• Delivered global environmental sustainability consolidation program with 45% reduction of technology footprint, 68% printer reduction & 50% reduced paper usage.

Network Administrator

Confidential, St. Louis, MO

Responsibilities:

• Senior technician for rapid-growth, fast-paced organization providing targeted marketing services.
• Managed technicians, vendors, voice/data/email, projects and facility operations.
• Collaborated on rollout of Help Desk, Call Center environments, HIPAA compliance, Disaster Recovery and in-house software deployment project.