Senior Project Manager Resume

SUMMARY:

Energetic project manager with 20 years of experience delivering large, complex, infrastructure projects. Four and ½ years of experience managing Azure and O365 migrations. Decisive and adept at solving problems in complex business and technical environments. Provides significant value when working in an ambiguous environment that requires collaborating across business and technical groups to achieve project objectives. Inspires stakeholders and end users to embrace change. Continuously implements process improvements across the project or program to reduce risk.

TECHNICAL SKILLS:

MS Azure and Office 365 Migrations Cloud Technology Information Security

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential

Helped HMSHost transition to Azure and Office 365: collapsed three Active Directory (AD) forests and domains into one on premise AD domain: migrated 5,300 users at 220 locations across North America on a compressed schedule to ensure work was completed before funding expired. Reduced time to resolve support tickets by organizing and triaging incoming incidents. Managed all project communications.
Managed AARPs transition to Azure and Office 365 (3,000 users). Activities included assessment, remediation, enablement, and migration. Migrated users to Skype for Business Online and Exchange Online; migrations performed by Confidential FastTrack Center. Significantly improved Skype for Business performance, call quality, and adoption. Successfully transitioned AAPR users’ mindsets from “Skype doesn’t work” to “I love Skype ” Achieved improvements by remediating AARP’s networks, enhancing user education and reducing time to resolve Skype incidents. Implemented MS multi - factor authentication. Managed all end user communications.
Planned McCormick’s transition to Azure and Office 365 (7,000 users worldwide); improved performance and adoption of Skype by identifying network configuration issues and ensuring changes were implemented. Saved McCormick $65,000 by driving a worldwide implementation of Exchange Online Protection (EOP) on a very compressed schedule.

Senior Delivery Project Manager

Confidential

Upgraded all network data security infrastructure at Freddie Mac including, firewalls, load balancers, switches, routers, proxy servers and anti-virus servers (101 devices). Project completed 45 days early and 5% under budget. Recognized by management for successful implementation of this complex, strategic project. Scrum Master for Agile project.
Migrated to Cisco AnyConnect VPN client (7,700 workstations). Recognized on corporate Intranet for a “flawless” implementation. Scrum Master for Agile project.
Replaced DNS/DHCP tool at Freddie Mac. Issued RFP, evaluated responses, conducted proof-of concept, issued PO, and developed implementation plan. Project sponsor compressed schedule by 50%, yet team met all project milestones on time, within budget, and with high quality deliverables. Scrum Master for Agile project.

Enterprise Program Manager

Confidential

Reduced time to market by removing delays due to misalignment of Network and IT schedules across a $1.3B strategic program. Created and managed a core team focused on managing risks, resolving issues, and aligning schedule milestones across the Network Testing, IT Development, Release Management, and Enterprise Testing teams.
Improved quality of test results and reduced time to market for 4G, WiMAX products. Streamlined processes, improved communications, and simplified test cases to reduce production testing schedule by 50%.

IT Project Manager

Confidential

Managed $20M redesign of eCommerce Website (nextel.com) to improve user experience and increase online sales. Scope included implementing WebSphere Portal Server and Interwoven Content Management System. Sprint adopted this architecture after the Confidential merger and migrated all customer facing Web-based applications.
Managed development and implementation of enhancements to Nextel’s eCommerce site which generated $50 million in annual sales within three years and decreased customer service costs.
Implemented redesigns and enhancement to Nextel.com which resulted in awards for best of B2B eCommerce Web sites for two years