SUMMARY:

• Experienced Project Management consultant/contractor with years of combined in depth knowledge of program/project management, PMO development, stakeholder relationship management, change management, conflict resolution, technical writing, planning, scheduling, monitoring, executing, budgeting, cost analysis, application training, customer/user acceptance testing, instructional design, marketing, executive support and other technical skills.
• Expert relationship manager with experience working with 20+ government, healthcare & commercial clients
• Ability to manage diverse virtual teams and clients
• Interactive training manager with skills developing training projects from conception to close - out
• Effective program/project manager with experience managing multiple simultaneous cross-functional projects
• Resilient leader that inspire team confidence and respect while motivating team members in a creative manner
• Skillful administrator of Microsoft (Project, Visio, Excel, PowerPoint, SharePoint) and other applications
• Resourceful consultant with experience with all phases of the System Development Lifecycle (SDLC) and their models (Agile and Waterfall)

TECHNICAL SKILLS:

Methodologies: Software Development Life Cycle, Agile, Waterfall, ADDIE, SCORM, ISD

Software: Microsoft Office XP - 98, SQL, MS Project, MS Project Server, MS SharePoint, Clarity, Smartsheet, Service Now, Atlassian JIRA, Confluence, Asana, Basecamp, Yammer, Primavera, ProPath, WebEx, Concur, CostPoint, Google apps and Confidential proprietary applications

PROFESSIONAL EXPERIENCE:

Program Management Consultant

Confidential

• Setup Project Management Office (PMO) and create all artifacts and databases for healthcare and IT programs
• Develop EVM system for healthcare program
• Train project manager and staff on PMO processes, change management and scheduling functions
• Serve as Subject Matter Expert for CompTIA to advise on project management and write Project+ certification
• Provide business and project management services to business owners (speech pathologist, chef, etc.)
• Develop, manage and maintain project plan, dependency chart, critical path, baseline & project scope
• Assist with business development tasks (response to RFPs and proposal management)
• Manage risks & issues, budget and interact with business owners directly providing status & progress
• Create and manage business scope, objectives and goals, success criteria, WBS, IMS, organizational chart and other project & business artifacts
• Design & administer ASANA and social media sites. Create menus and layout of venues for “pop up dinners” across the country for famous chef
• Provide event planning services and event staff management of 10
• Provide advertising & marketing services along with developing & executing marketing and business plans

Consultant

Confidential

• Collaborate with over 14 agency managers, Operations, Security, Accreditation, Engineering, and SELC teams to ensure all cyber security projects are on schedule and within budget & scope
• Assist deputy program manager and train managers on project processes and project management tools
• Support bid & proposal efforts and develop and maintain project artifacts
• Generate & maintain Work Breakdown Structure (WBS) based on Statement of Work (SOW)
• Create Schedule Management Plan (SMP) and other scheduling processes
• Develop program and individual Integrated Master Schedules (IMS) to track deliverables, pilot and deployment tasks using MS Project, MS Project Server and ServiceNow
• Manage critical path, baselines, resources and dependencies for program and 30+ individual projects
• Status IMS weekly, submit weekly & monthly schedule performance, variances and resource analysis reports
• Provide input into the program level Monthly Status report and manage multiple deployment schedules
• Manage program and project deliverables on SharePoint site
• Provide PMO support such as training development, risk management & procurement
• Perform ad-hoc PMO tasks assigned by program manager to ensure smooth operation across all departments
• Track and control changes in IMS, schedules and projects
• Developed and managed an Agile process improvement project that resulted in more efficient on boarding and off boarding processes
• Served as the Scrum Master for the process improvement initiative

Consultant

Confidential

• Supported delivery teams to develop & maintain Microsoft Project schedules & IMS to ensure traceability throughout the program, maintaining & enforcing scheduling standards
• Created and maintained critical path and baselines
• Supported finance and program managers to develop & maintain an accounting charge structure that integrates with the program WBS
• Created Project Management Plan (PMP) and tracked change requests
• Delivered project management & scheduling training for medium to large sized audiences
• Supported EVM bid & proposal efforts and develop and maintain project artifacts
• Kept EVMS aligned with current ANSI standards and government guidance
• Reviewed and provided feedback on documentation; including proposals and system documentation
• Managed in person and virtual meetings (scheduling, agenda development, minutes, equipment setup, action items development & tracking and other meeting duties)
• Supported the development and maintenance of program budget baselines including baseline change control documentation
• Utilized Cognos, CostPoint, Deltek, SnagIt, SharePoint, Priva and MS Project to perform Confidential duties
• Oversaw the preparation of materials and support the Integrated Baseline Review (IBR) process including training CAMs and other personnel

Contractor

Confidential

• Provided program and project management support to New Products & Innovation department with 12 direct reports
• Created IMS Guide which included Statusing Process and Change Management process
• Developed & managed project requirements, WBS, User Stories, Process Flows and Budget/Cost reports
• Served as the department Master Project Planner providing schedule, critical path & budget analysis, management of over 75 initiatives simultaneously, while managing the IMS associated with cross functional teams and stakeholders
• Planned, developed, monitored, tracked, and reported individual project schedules using MS Project and MS Project Server
• Performed project resource, dependencies & risk management activities, created contingency plans, compiled results into executive presentations and facilitated recommended mitigation activities
• Participated in Systems Integration Testing (SIT) and Customer Acceptance Testing (CAT) when needed
• Conducted all SharePoint administrator tasks (site creation, user training, and account management)
• Established PMO standards, procedures and templates, created & administered Risk, FAQs/Lessons Learned database, Stakeholder Register and Action Item tracking tool
• Developed all instructional material and conducted PMO, scheduling, MS Office and project management related courses

Confidential

Information Security Analyst

• Created & managed the Corporate Security Lab IMS
• Traveled to conduct FedRamp interviews, audits and penetration testing for Microsoft
• Developed use cases and training documentation for security demonstrations and training classes

Project Analyst/Manager

Confidential

• Developed & managed individual project scope, WBS, project schedules, critical path, baseline, IMS, change control process and requirements
• Monitored & managed VRM projects on the VA OIT PMAS Dashboard
• Managed junior level managers and schedulers
• Provided data to update monthly quad charts and spend plans that ensured projects stayed within budget
• Monitored & managed milestones, tasks, deliverables and risks
• Developed & conducted Project Management Office (PMO) related training for project managers and staff
• Created new PMO artifacts, policies and procedures
• Provide meeting support and planning (scheduling & facilitating meetings, preparing agendas, documenting & tracking action items)