SUMMARY:

• Senior Manager with 20+ years of IT experience in Program and Project Management. Managed multimillion - dollar projects and delivered complex IT solution leveraging multifaceted teams. Certified Scrum Master (CSM) from Scrum Alliance.
• Managed client relationship, primarily focusing on business alignment, operational efficiency, risk assessment and mitigation planning.
• Delivered multimillion-dollar projects involving multi-site solutions with large teams across multiple development centers.
• Business development experience includes estimation, planning, creating proposals and statement of work (SOW) and client presentation.
• Implemented enterprise-wide process improvement strategies using Six Sigma principles at Confidential and Confidential .
• Implement Scaled Agile Framework (SAFe) delivery at Confidential .
• Managed Change Management process by creating strategic roadmaps, communication and training plans.
• Developed talent by mentoring and coaching, performed annual reviews and conducted team building activities.
• Received several client recognitions and 7 Confidential.
• Experienced in delivering projects across multiple technologies like SailPoint, PeopleSoft, SAP, Cognos, .NET, Java, Oracle and Mainframe across all SDLC phases in Waterfall and Agile methodology.

TECHNICAL SKILLS:

Proficient in: Microsoft Project, Clarity PPM, Microsoft Office and Visio. Also, used SharePoint, Microsoft Team Foundation Server (TFS), Jira, Planview, Rational Team Concert (RTC) and Quality Center (QC) tools for tracking and collaboration.

EXPERIENCE:

Confidential, Elk Grove, IL

Program Manager / Scrum Master

Responsibilities:

• Responsible for delivering Phase 1 of the 3-year $8M Account Change Transformation project.
• As the Program Manger and Scrum Master, was responsible for project initiation and mobilization, setting up an Agile delivery, and managing a budget of 3 million dollar.
• Managed a 30-member team consisting of onsite/offshore Confidential and Third-Party Vendor teams leveraging Scaled Agile Framework (SAFe).
• Leveraged Jira and Rational Team Concert (RTC) for tracking backlogs and progress.

Confidential, Washington, DC

Senior Program Manager

Responsibilities:

• Responsible for managing 200+ application migrations to SailPoint in the Confidential Treasury Department.
• Built a DevOps team and delivered the project in Agile using Clarity and Team Foundation Server(TFS) for tracking.
• Managed a budget of over $500K and did resource planning for a 24-member onsite and offshore team, which included development, testing and support teams.
• Coordinated joint-tasks between Business Users, Third Party Vendors and various teams at the bank.
• Presented initiative progress to WB Stakeholders.

Confidential, Chicago, IL

Engagement Manager

Responsibilities:

• Responsible for client relationship management, resource planning, budgeting and invoicing.
• Led a $500K engagement, which included CDR PowerBuilder upgrade and implementation of the Enterprise Relationship Management (ERM) system using Agile Methodology and Jira to track and maintain progress.
• Responsible for 2 support contract renewals and sold additional $1M in expanded services in the QA domain.
• Developed Confidential Consultancy Services ( Confidential ) team by mentoring and coaching, and was responsible for performance review of the team.
• Established processes for Issue Management, Change Management and Quality Control, to ensure consistent delivery.

Confidential, Schaumburg, IL

Program Manager

Responsibilities:

• Worked with stakeholders and senior management to align initiatives with business needs.
• Responsible for planning and executing multiple projects in Agile Methodology using Jira to track progress, with focus on project monitoring, control, team integration, change integration, and corrective action as needed.
• Responsible for directing project teams and implementing course corrections as needed.
• Supported organizational strategy and definition of roles and responsibilities.

Confidential, Schaumburg, IL

Program Manager

Responsibilities:

• Responsible for Global Operational Support across the Mobile and Online business units.
• Managed multimillion-dollar Europe and Asia operations with a 26-member global team.
• Established 24x7 coverage and standardized processes across Confidential ’s Emerging Business Units.
• Reduced hardware footprint via virtualization and improved delivery rate of publications from 64% to 95%.

Confidential, Bentonville, AR

Senior Project Manager

Technologies: Clarity PPM

Responsibilities:

• Managed 25-member team, which was a mix of Infosys (Onsite and Offshore) and Confidential employees on the GlobalCOMP~Compensation Management Tool .
• Coached the Infosys Technologies team on client engagement and delivery.

Confidential, Schaumburg, IL

Senior Project Manager

Technologies: Cognos Reports, Agile Methodology (Scrum)

Responsibilities:

• Delivered 1100 Cognos Reports 15 days ahead of schedule, thus saving Confidential approximately $200,000 in project costs.
• Determined resource requirements, planned and coordinated team ramp-up of 70-member team, which was a mix of Confidential (Onsite and Offshore), Confidential and Kraft employees.
• Actively participated in contract renewal and business development.

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Managed the $5M project, which included offshore infrastructure set up and resource loading.
• Ensured SOX Compliance for all migrated projects.