OBJECTIVE:

Management Consultant with over 16 years of experience in computer/information technology field. Specialize in Program/Project Management support with a verifiable track record of managing complex IT projects and exceeding expectations. Excel in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs. Consistently deliver complex, small to large - scale projects on time and within budget.

PROFESSIONAL PROFILE:

• Experienced Senior Program/Project manager with significant experience supporting Large Federal Government clients offering 16 years of success leading all phases of diverse technology projects with CSM, Agile s.
• Extensive experience with developing executive level presentations.
• Resourceful, creative problem-solver with proven aptitude to analyze, t ranslate complex customer requirements, business problems, and design/implement innovative custom solutions.
• Strong ability to coordinate and collaborate with personnel across large organizations.
• Strong ability to manage and complete task on time to budget without incident.
• Articulate communicator who can fluently speak the languages of business and technology, blending technical and business expertise with excellent interpersonal skills while interacting effectively with customers, staff, technical, and engineering teams.

AREA OF EXPERTISE:

• Cross-Functional Supervision
• CSM Certified Scrum Master
• AGILE Certified
• Requirements Gathering Management
• Executive PowerPoint Presentations
• PMO (Project Management Framework/Practices
• Healthcare Informatics
• Modernization of Healthcare records
• Project Scheduling
• Financial Management and Analysis
• Risk Management
• Business & IT Planning
• IT Strategy and Governance
• Customer Relation Management
• Product Implementation
• Vendor Relation Management
• Team Building Mentoring

TECHNOLOGY SYSTEMS EXPERIENCE:

• JD Edwards (GAAP)
• People Soft ERP Enterprise Application
• PeRs Application
• VIP (Veteran Focus Integrated Process)
• Share Point
• Cerner Millennium
• Microsoft Project Server 2010
• ICD 9 / ICD 10
• Health Confidential Exchange Gateway Tool
• Rational IBM JAZZ suite Tools (RTC, Clearcase Req Pro, Clearquest, QM)
• VRM Web Based Application
• Prosight / Primavera Application (IMAP)
• Pathnet
• Microsoft Visio
• Rally Application
• Deltek
• Microsoft Office

PROFESSIONAL EXPERIENCE:

Confidential

Sr. IT Program Manager

Responsibilities:

• Led Confidential Aspen database upgrade project from Project Inception to deliverable.
• Developed and publish Aspen 5.8 upgrade Project Schedule using Microsoft Project, and leverage project schedule for updates to Project team, and Stakeholders.
• Develop Project Time Line, communicate associated Milestones/s, and update Stakeholders.
• Developed Strategy and Governance to establish Confidential PMO office. Work closely with Confidential (D.C. Public Schools System) CIO and Stakeholders to sustain PMO development effort.
• Led Online Enrollment Project form Project Inception to Deliverable.
• Facilitate Project team meeting and manage resource allocation per project.
• Utilize and leverage Agile, Iterative, and Waterfall methodology during the SDLC process.
• Develop weekly report on key project activities, Risks, Issues, and Milestones.
• Developed Risk Management team across all projects for Confidential .

Confidential

Sr. IT Business Analyst

Responsibilities:

• Develop Project Schedule using Microsoft Project, and leverage project schedule for updates to Project team, and Stakeholders.
• Develop Project Time Line, communicate associated Milestones/s, and update Stakeholders
• Utilize and leverage Agile, Iterative, and Waterfall methodology during the SDLC process
• Develop weekly report on key project activities, Risks, Issues, and Milestones
• Develop Pre-Deployment check list for Release. Develop communication plan to collaborate, and communicate status of scheduled activities to stakeholders during scheduled install
• Identified requirements, facilitated hot wash process, identified defect/incidents, and executed the transition to technical requirements
• Developed cross functional process work flow to optimize, identify redundancy, and streamline processes
• Developed Testing plan for execution for sequential testing, defect management, and review results
• Developed User stories, and prioritize requirements.
• Utilize IBM Rational Tool suite to facilitate Requirements management, change management, and test management process
• Developed test script/test case instructions during software testing, and facilitate what test will be performed on system. There are various means for executing test scripts
• Provided options assessments across multiple areas of design, development approaches, and contingency plans
• Developed Ad Hoc Integration support work products for EDU customer to facilitate stakeholder decision making
• Developed Executive PowerPoint presentations for EDU customer weekly, and weekly project Quad Chart updates
• Developed meeting notes, tracking meeting action items and wrote weekly and monthly status reports

Confidential

Sr. IT Project Manager

Responsibilities:

• Develop IRS Modernization Project Management Plan, Risk Management plan, Communication Plan, System Design document for Workstream.
• Managed a project team of 15 Analysts supporting IRS Modernization Project for Department of Treasury.
• Led the Project Management Office (PMO), and provided PM support for the development, and successful implementation of the IRS Modernization initiative.
• Develop Project Schedule using Microsoft Project, and leverage project schedule for updates to Project team, and Stakeholders.
• Oversaw the development and delivery of documents to initiate, plan, and manage PMO processes.
• Supported Governance Boards with setting the strategy and prioritizing IT investments in administrative systems supporting Registration, Eligibility, and Enrollment Participated in integrated project management teams responsible for developing and managing project schedules, establishing and managing acquisition contracts, and ensuring the on-time delivery of new capabilities through an Agile methodology
• Practiced Risk Management methodology and consulted for government clients of identified risk or known risks, and how projects can be impacted by risk. Provided analysis, resolution approach and mitigation strategy.
• Created bi-monthly project status reports detailing project labor and monthly cost / performance status
• Developed IRS Executive PowerPoint presentations for clients weekly and monthly project Quad Chart updates
• Developed meeting notes, tracking meeting action items, and wrote weekly and monthly status reports

Confidential

Sr. IT Functional Analyst

Responsibilities:

• Develop Project Schedule using Microsoft Project, and leverage project schedule for updates to Project team, and Stakeholders.
• Develop weekly report on key project activities, Risks, Issues, and Milestones
• Provided options assessments across multiple areas of design, development approaches, and contingency plans
• Developed Ad Hoc Integration support work products for IRS customer to facilitate stakeholder decision making
• Developed Executive PowerPoint presentations for IRS customer weekly, and monthly project Quad Chart updates
• Developed meeting notes, tracking meeting action items and wrote weekly and monthly status reports
• Coordinate IRS project team resources and develop business analyst task assignments to execute project deliverables.
• Reengineered Business Process Modeling to identify current state, and future state business process design.
• Used Microsoft Project 2010 tool to manage project schedule, project resource workload, and budget with customer, and project team.
• Use SharePoint tool as a repository to store IRS Modernization project data, documents, and project statuses across portfolios.

Confidential

Sr. IT Manager/SCRUM Master

Responsibilities:

• Facilitated and lead a matrix of calls specific to Identity Access Management, and SSOi/SSOe project level tasks.
• Develop ISRD, and Confidential project documentation for Veterans Relation Management project.
• Practice and manage PMAS strategy and governance through full project life cycle and ensure project team is following Department of VA protocol and PMAS process from end to end without incident
• Develop Project Schedule using Microsoft Project, and leverage project schedule for updates to Project team, and Stakeholders.
• Facilitate Sprint Planning meeting to ensure project tasks are completed within two week Sprints.
• Developed Analysis of Alternatives document to ensure feasible alternatives are analyzed prior to making costly investment decisions.
• Lead Daily Scrum meeting for Team in efforts to discuss current status on project, issues, concerns, risk, impediments, and balancing workload.
• Managed customer expectation and delivered quality product within two week Sprints.
• Developed Use case stories using Rational Tools Suite (Clearcase, Requisite Pro, and Clearquest) for Department of VA web based applications.
• Reviewed project proposal and determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Directed and coordinate activities of project team to ensure project progresses on schedule and within prescribed budget.
• Provided option assessments across multiple areas of design, and development approaches.
• Reviewed status reports prepared by project personnel, and modified schedules or plans as required.

Confidential

Sr. Program Manager

Responsibilities:

• Conducted analysis sessions with SMEs to develop Hospital Information system workflows, process diagrams, gap analyses to identify system, application, and/or hardware needs.
• Conducted working sessions with SMEs, and business owners to gather client business requirements, functional requirements, processes, and in the preparation of appropriate documentation to communicate and validate the information.
• Led Cerner Millennium deliverable efforts to Increase efficiency by placing real-time, updated information with the care team in time to make fast and effective decisions.
• Led efforts to improve patient care to enable clinicians to focus on patient’s overall health, and not just the encounter.
• Specialized in the concentration of clinical laboratory operations to include Cerner Millennium PathNet - General Laboratory, Microbiology, Anatomic Pathology, and Blood Bank.
• Developed process that provided the look and feel of EMR across Acute and Ambulatory settings.
• Facilitated health care revenue cycle Process for Cerner Millennium Hospital Information System
• Utilized health care information technology laws such as HIPAA Title II as guide line to build Cerner Millennium Hospital Information system requirements.
• Developed testing Documentation for Cerner Millennium Hospital Information System and communicate test results to technical and business stakeholders.
• Developed workload simulation matrix and determine scripting scenarios for Cerner Millennium Information System.
• Performed Defect Management troubleshooting and developed mitigation strategy for testing solution.
• Lead team effort to coordinate with team members, and verify testing needs Cerner Millennium Information System.

Confidential

Sr. Project Manager/SCRUM Master

Responsibilities:

• In support of all VA’s major Initiatives in development, enhancement of products. Lead the team in action tracking, monitoring and reporting requirements over the lifecycle of the projects.
• Manage the Confidential /VA Domain Squads as they evaluate the current levels of interoperability between Confidential and VA
• Provide joint program, project and technical oversight on the Confidential /VA delivery of health, benefit and personnel information exchange capabilities such as the Virtual Lifetime Electronic Record (VLER), IPO and Product Development Tracking.
• Provide support for VA Health Confidential Exchange gateway tool to exchange patient data from VA hospital to Healthcare Partners.
• Responsible for planning, executing, monitoring and controlling the joint Confidential /VA VLER related schedule, scope, requirement, communications, procurement, human resource and quality management processes.
• Support the joint Confidential /VA VLER software development lifecycle (SDLC) from requirements analysis through deployment as well as the development of the associated artifacts.
• Created bi-monthly project status reports detailing project labor and monthly cost / performance status.
• Created Requirements Traceability and Verification Matrix (RVTM) for all projects to ensure system design functioned correctly.
• Plan and assign work, approving leave, evaluating work performance and participating in promotion and recommendations

Confidential

Sr. Test Team Project Manager

Responsibilities:

• Led ICD 9-10 conversion project for a claims management system
• Provide project management PMO support services that support ICD-10 project and VA Major Initiatives.
• Developed test execution scenarios for load, stress, duration and endurance.
• Develop Defect Management matrix using methodic logic outlining performance degradation diagnostics, Risks, Issues, troubleshooting, and propose mitigation strategy.
• Developed testing Documentation and communicate test results to technical and non technical business stakeholders.
• Develop workload simulation matrix and determine scripting scenarios.
• Developed Testing Plan documentation outlining testing requirements and testing scenarios.
• Develop Project Management, Communication, Risk, and Configuration Management Plan, for Testing Team.
• Facilitate face to face client meetings, and conference calls weekly in support of ICD-10 project activities and scheduled deliverables.

Confidential

Sr. Project Manager/ Risk Manager

Responsibilities:

• Managed a high visibility project that oversaw the development of a user-friendly health web based portal for veterans
• Executed and maintained project management processes and disciplines in the areas of project schedule, quality, communications, cost, procurement, risk - issue, and change management.
• Facilitate face to face client meetings and conference calls weekly in support of VRM project activities and scheduled deliverables.
• Performed project management services planning, monitoring deliverables, scheduling, compliance, and client relationship building.
• Created and implemented process procedures that increased efficiency, accelerated customer satisfaction and streamlined business processes.
• Develop Project Management Plan, Risk Management plan, Communication Plan, System Design document for VRM Workstream.