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It Project Portfolio Manager Resume

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Sugar Land, TX

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SUMMARY:

  • Project Management Professional with 15+ years' experience in IT/Engineering Development.
  • Innovative leader among Project and Program Management, eCommerce, Automation and Control Solutions, Engineering, IT Infrastructure/Design, Wireless and IT Operations. Proven history in Business Administration adept in overseeing Projects, estimations and proposals. Fulfilled roles in Resource allocation, Cost Engineering and Scheduling throughout numerous projects as well as leading Risk Mitigation and Compliance. Strong background in Agile Methodologies, PMP and Six Sigma

TECHNICAL SKILLS:

Processes: Honeywell Experion PKS, Programmable Logic Control (PLC), Distributed Control Systems (DCS), Human - Machine Interface Software (HIM)

Software/Platforms: Siebel, WinEst, TPC, eGAP, PlanView, AutoCAD, QoS, VMWare, Load Balancing, Cisco ACS, MS Project, Windows 2003/2008 Server, Security, Visio, Visual Basic, SQL Server, VMware

Configurations/Services: DCS, Experion PKS, Automation and Control Solutions

DAS, WI: FI, Access Points, FDAP, WLC, DS3, Microwave, Two-way Radio

PROFESSIONAL EXPERIENCE:

IT Project Portfolio Manager

Confidential, Sugar Land, TX

  • Shaped KPI's and metrics used in daily, weekly, and monthly management of ecommerce performance and digital marketing performance and share insights with digital and product stakeholders .
  • Supported key projects with data-driven insights to enable localization, personalization, performance attribution analysis and optimization that affect click paths and product selection .
  • Subject matter expert and evangelist for the product, gathering customer and user feedback to continually improve product efficiency, effectiveness, and satisfaction.

Project Manager

Confidential, Houston, TX

  • Designed and implemented category strategies to track overall performance and end results.
  • Supervised contract negotiations and installments for projects as well as procuring and maintaining vendor relationships.
  • Maximized opportunities, prioritize, and optimize the use of limited resources
  • Provided mentoring and support to direct reports while ensuring budget compliance and customer expectations.

Project Network Engineer 

Confidential, Southlake, TX

  • Recorded system specifications and working parameters to monitor hardware/software compatibility.
  • Conducted network traces and simulation to identify and escalate issues with the utilization of UNIX and Special UNIX tools.
  • Lead implementation and solutions for new features, software, and hardware testing.

Network Technician 

Confidential,Houston, TX

  • Contributed expertise across data communications and telecommunications through system support, network management, monitoring, and corrective maintenance.
  • Acted as Team Lead for more than 250 Tech Support Coordinators as a direct support for tools, hardware/software, and connectivity issues along with administering required training and workflow feedback to ensure efficiency.
  • Spearheaded new launch wireless data products while maintaining point of contact role for more than 100 trainees during troubleshooting processes.

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