SUMMARY:

• Solutions focused and Successfully demonstrated customer focus while working with project managers, designers, developers, business users, and senior management for 9+ years. Effectively champions and drives engineering teams to ensure business and technical requirements are met in an architecturally sound manner using superior problem solving and leadership skills. Use of agile and waterfall techniques, deliberative decision making and strong analytical skills used for a proven record of on - time, high-quality delivery of platform and software technologies.

PROFESSIONAL EXPERIENCE:

Confidential, Tigard, OR

Technical Project Manager

Responsibilities:

• Responsible for gathering high-level product requirement and major business initiatives from Product Managers and work with teams to design the solution and produce detailed Functional Specification for project execution.
• Assisting Chief Information Officer (CIO ), business partner/sponsors by providing necessary business case documentation. This documentation is presented to Enterprise Leadership Team (ELT) for project approvals.
• Facilitated Inspect and adapt meeting in the form of scrum of Scrum of Scrum Masters - focused on cross dependencies, risks, issues, ongoing updates - DevOps, UAT, progress, issues, activities, coordination and integration between teams, commitments - deliverables/milestones, and burn downs/ups.
• Coordinate with Release management team - primarily focuses on commercial releases of the product.
• Drive requirements processes that will include business process modelling, business rules modelling, activity based monitoring and business analysis, as key capabilities on the relevant development toolsets utilising Kofax BPM platform.
• Analysing existing internal financial/business processes to identify opportunities for improving the efficiency and effectiveness of the OPERS system
• Managed sprint backlog, user stories, and scrum board.
• Procuring sprint team which consisted of subject matter experts, developers, and testers.
• Facilitated Scrum ceremonies like sprint planning, backlog grooming, retrospectives, daily stand-ups, etc.
• Provide SAFe guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).
• Facilitated Scrum ceremonies like sprint planning, backlog grooming, retrospectives, daily stand-ups, etc.
• Provide SAFe guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).
• Provide project status to Release Train Engineer (RTE) and attend Scrum of Scrum (SOS) meetings .
• Worked with product owners to groom the backlog and plan sprints, track, escalate and remove impediments (Blocking issues, Critical Defects).
• Product Owner of teams for handling priorities, provide product direction and decision, analyzing risks, internal and external client communications.
• Passionate in bringing teams together to research and collaborate for bringing a product vision to life.
• Successfully released multiple complex platforms and products by working and collaborating with cross functional teams such as Web Designers, Software Engineers, QA Engineers, Devops, Data Scientists, Data Analysts and Operations.
• Single threaded owner for IBM Filenet project and WebSphere migration project including recruitment of additional resources for script automation.
• Monitor workflows and timeline adjustments as needed.
• Versatile communication between diverse teams of middleware, devs, QA and DBA’s in the I.T field.
• Utilize Jira, HP PPM for project activities.

Environment: SAFe Agile, AGILE-Scrum, Kanban, Kofax - BPM, JClarety, FileNet, SQL Server, Business Intelligence (BI), Central Data management (CDM), VSTS, IBM Rational Clear Quest, MS office, Adobe lifecycle designer, SharePoint, SQL Server, Load Runner, Attendance Recording System (ARS), MS Project Online and TeamMate.

Confidential, Charlotte, NC

Technical Project Manager

Responsibilities:

• Managing SDLC of multiple, multi-year projects (programs) on time and under budget with high quality, covering the inception, planning including creation of WBS, design, development, QA, UAT, monitoring overall status, implementation, change management and post-production support (overseeing KPIs, SLA and catalogues).
• Organised and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, and demos.
• Communicated the progress to senior management thru ‘Burndown Charts’. Monitored the Quality thru metrics and mentored team thru the project management processes.
• Assisting business partner/sponsors in preparing Project Charter and Business Case Documentation by identifying key business requirements, describing primary responsibilities, timelines, deliverables and key milestone.
• Worked Closely with SME’s, Application, Technical, Data and Design Architects to document Business Case Process, BDD-Business Decision Document, and ADD- Application Decision Document.
• Create SAFe agile framework at program level - Vision, roadmap, portfolio backlog, PI objectives and iteration goals.
• Assist product owner with creating Product backlog and Sprint backlog.
• Developed User stories and completing the sprint in desired time lines. Lead and be part of daily scrum meetings.
• Worked closely with Enterprise architects, Solutions architect and System architects to understand and execute SAFe Portfolio, value stream and program goals.
• Coached team members on Agile principles and providing general guidance on the methodology
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Simultaneously managing cross-functional, multiple development efforts through conception, planning, testing, certification, implementation, integration and sustainability.
• Taking broad business ideas into functional and technical requirements.
• Coordinate between different teams for Ireland, Brazil, Columbia and South Africa.
• Detailed documentations on program features, user's guide, and technical user stories.
• Licensing and profile set up of IBM products.
• Responsible for overseeing deployments and maintenance of IBM products.
• Successfully operated a high availability and low fatal rate, 24 x 7 operational rotation team, to ensure SLA goals and external customer agreements were met.

Environment: SAFe Agile, AGILE-Scrum, Kanban, Java J2EE, Lotus Notes, Windows Enterprise, Tomcat, Adobe Experience Manager (AEM), IBM-Business Process Manager (BPM), Tridion, HP Extreme, Team Foundation Server (TFS), Adobe LiveCycle ES, MS office, MEGA, SharePoint Test Link, Mega Advisor, Primavera, SQL Server, Win Runner, Load Runner HP Quality center, HP Service Manager, ROVR, and WAS 8.5.

Confidential, Raleigh, NC

Middleware Lead/ TPM

Responsibilities:

• Interacted with SME’s to gather system requirements for migrating IBM DataPower XI-50’s to XI-52’s infrastructure Platform.
• Organised and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, and demos.
• Organised weekly Project Status and Task Review meetings.
• Gathering Business, Functional and System Requirements from stakeholders, Trading Partners, user groups and vendors and documenting the requirements gathered.
• Creating Business and System Analysis documents such as Business Requirement Document, Business Process Design Document, Functional Requirement Document, Business Decision Document, Technical Decision Document, Architecture Decision Document, Current State Analysis Document, Project Vision Document and System Specification Requirement Documents.
• Taking broad business ideas into functional and technical requirements.
• Monitor workflows and coordinate deadlines.
• Documentation of full installation, trouble shooting information and strategies with emphasis on best practices.
• Set up scrums with Developers, Testers, Project Managers for performances and trouble - shooting .
• Ticket Problem Resolution, according to Deadlines, in a High-Volume Environment .
• Design and documentation of complex extended environment with load balancers, web servers, application servers, databases with identity management and security devices.
• Responsible for tuning, trouble-shooting and maintenance of IBM Datapower XI-50/XI-52, (WAS) Application Server 6.0/6.1/7.0/8.5 , MQ, WebSphere Process Server, in DEV, QA, Production XD environments, with SOA compliance.
• Responsible for Installation and administration of Tomcat Servers on Microsoft servers 2003/2008/2012 R2 in all environments.
• Responsible for Installation and administration of CA APM Wily Introscope.
• Planning and architecture for migration of CA APM Wily from 9.0.5.1/9.0.6.5 to 9.2.X
• Assist product owner with creating Product backlog and Sprint backlog.
• Interacted with various cross-functional teams on budgeting, forecasting, building business use cases, and understanding expenses and revenue stream.
• Coordinating Project/ Release Risk, Issues and Dependencies.
• Facilitated the User Acceptance Testing (UAT) with System Administrators and Business Users, documented any issues or defects and eventually got sign off from the right parties.

Environment : Rational Rose Enterprise, MS Access, MS Office Suite, IBM WAS 8.5, Java, J2EE, XML, HP Service Manager and ROVR.

Confidential, Raleigh, NC

Middleware Engineer

Responsibilities:

• Ownership of CA Wily 9.x with licensing, documentation and capacity planning.
• Meetings with Developers, Testers, Project Managers for performances and trouble - shooting .
• Responsible for Installation, administration, trouble-shooting and maintenance of DataPower, WebSphere, Tomcat, JBoss, WPS 6.x, MQ, Wily 9.x in DEV, UAT, QA and Production.
• Collaborated with QA team in creation of System Integration test plans, creating test cases based on the business requirements and also collaborating with the business partners to provide their input to the test cases that are being defined.
• Provided assistance in other concurrent projects, especially in Regression Testing , in order for the team to gain time, before the clients could proceed to the system’s User Acceptance Testing (UAT ).
• Worked closely with QA team during requirement coverage; review to ensure complete coverage was provided for approved requirements.
• System Administration of DEV environment in AIX 5.x with Power 5.
• Developed JACL, Jython, Perl, WSCP scripts and shell scripts to automate the maintenance process of the WebSphere and recovered the backed-up WebSphere configuration using XMLConfig tool.
• Configured Server Groups and Clones for High Availability and Fail Over capability for DATA CENTERS .
• Installation of WMQ server and client, creating and configuring Queue Managers, Channels, Queues, Process definitions, Clustering in all production, test and development environments and ensures functionality on Windows and UNIX systems.
• Providing support for O.S Configuration and Performance Issues Impacting WPS, WAS Environment.
• Ticket Problem Resolution according to Deadlines in a High-Volume Environment.
• Responsible for application changes across different platforms - development , testing , UAT and production .
• Configuration and Administration of MQ and JMS for Unix .
• Configured SSL Certificates for IBM Http Server using Ikeyman utility provided with the Http Server.
• Direct Storage Arrays to configure Storage in a Useable and Reliable Manner.
• Mentoring Team on WebSphere 7.0 and Problem Resolution strategies.
• Providing 24/7 on call support for deployments as well as Application Performance Support.

Environment: Windows, SQL, MS Visio 2007, HTML, MS Project, MS Office 2007, MS SQL Server, MS Access 2007, MS Share Point 2007. XML, MS Business Scorecard Manager 2005, MS Visio 2003 and Rational Rose