SUMMARY:

• Certified Project Management Professional (PMP), Certified Scrum Mater (CSM) and Confidential Management Professional (RMP) with 16+ years of IT consulting / Software development experience in the Insurance, Federal government, Telecommunications, Finance and Healthcare.
• Proven experience include program / project management (business case, planning & budgeting, monitoring & control), Business requirements analysis (functional, technical requirements & documentation), IT project governance (budgets & controls, dashboards).
• Extensive experience in facilitating program and project workshops / working sessions, facilitating project development/review meetings, managing project executions, and status updates as per organization specific life cycle along with best practices adoptions from PMBOK, ITIL, Agile methodologies.
• Experience in managing projects involving complex technologies and globally distributed teams & cultures. Excellent inter - personal, phone and digital communication skills.
• Proficiency in development of project plans, Confidential management and status /finance reporting.
• Exposure to build cost effective project delivery teams and offshore delivery models.
• Proficiency in application functional testing with automated and manual techniques with ability to develop use case scenarios and related documentation.
• Experience with application functional testing (test cases, functional testing, user acceptance testing), Knowledge management (project/application SOPs framework & documentation), SDLC, Agile Project Management, Team management (resources, output and coordination).
• Exposure to processes and standards like Software Development Life Cycle (SDLC), PMBOK, ITIL and Agile.
• Experience with Tools like - Primavera, Lotus Notes, SharePoint, CPIC/eCPIC, JIRA, Confidential, DEAMS, MS-Office, MS-Project, MS-Visio, Remedy. Test Director, Quality Center

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Overall responsibility for the planning, executing/controlling and closeout of assigned projects
• Accountable for delivering the project within set budget and timeline with quality ( Confidential ) and expectations
• Facilitate project charter development workshops/working sessions, Business/functional or user story clarifications, and manage stakeholder expectations.
• Proactively improve the project timeline through parallel tasking and finding efficient ways to carry out work
• Ensure appropriate leverage / re - use of Program Office standards, processes, and support services.
• Ensure team members report project time spent appropriately
• Honest, factual representation of project to sponsors, stakeholders and departmental leadership to assure that priorities are communicated and understood, and that progress/delays/issues are reported
• Create an environment that fosters for project team members
• Promote positive morale and rewards project successes
• Clarifying project goals, priorities and deliverables with management and/or project sponsors
• Conduct/facilitate working sessions to project feasibility, develop/finalize project charter, expectations, and critical parameters to measure project success.
• Work with project lead and project sponsors to ensure all scope is explicitly defined and documented in the project charter. Working with the project team to develop/refine the project charter
• Ensure project fulfills established business goals as defined by the authorized project charter
• Facilitate communication of a clear vision of the project s goals and objectives
• Organize the work into manageable activities and determine an effective approach to completing the work
• Establish and publish clear priorities among project activities
• Work with project lead to provide the project team direction of the effort
• Facilitating/co-facilitating with the Planner, develop the project Confidential ( Confidential ), develop the project schedule along with planner and obtain sponsor approval
• Ensure proper resource skill sets are identified and requested
• Gain team buy-in and support for the project
• Working with project sponsor(s) and project lead to ensure all project objectives are achieved
• Accountable for maintaining integrity of scope, by ensuring the Project Change Management process is followed for changes to the project scope, time and/or cost.
• Ensure the quality of products delivered by the project by involving functional expertise in reviews and key decisions.
• Work with the Planner in reporting and tracking on progress to plan, cost and schedule reporting, and change control
• Analyze the actual performance against the plan and make adjustments consistent with plan objectives
• Coach to clarify assignments and deliverables of project team members.
• Negotiate conflict resolution when needed, between team members and/or business partners
• Accountable for managing project Confidential by ensuring the project Confidential management process is followed
• Accountable for the identification, tracking, escalation (when required), and resolution of issues
• Oversees process to ensure quality of work from project team members
• Ensure project closeout is completed using appropriate Program Office standards

Project Manager

Confidential

Responsibilities:

• Project definition and planning - Work closely with stakeholders to define/review project business case, scope document, project charter as needed. Creation of high level project plan, and processes.
• Develop detailed project plan/ Confidential by working closely with various teams. Ensure various elements of projects are properly integrated and coordinated.
• Develop detailed Confidential register plan and document risks, coordinate for Confidential remediation and necessary escalations /waivers from senior management. Continue to maintain the Confidential register during all phase to identify, analyze, mitigate and respond to project Confidential through planning as well as monitoring and controlling Confidential events and responses.
• Project activity assignments to teams and track the progress. Ensure the timely completion of projects by defining, sequencing, and estimating the duration of activities.
• Ensure that project activities are completed within the approved budget through resource planning in addition to estimating, budgeting and controlling costs. Ensure that the projects deliverables meet the user expectations & quality.
• Monitor project scope and initiate change requests. Document the scope changes Prepare change requests & coordinate for approvals.
• Track project progress and develop reports and status cards - prepare weekly /monthly performance reports, schedule /cost variance, risks & mitigations. Initiate discussions for additional budget /resource approvals as needed.
• Project communication - Communicate with stakeholders for key project deliverables and updates. Facilitate project review discussions.
• Maintain project documentations such as project plan, key deliverables, and document repository.
• Responsible for project/system analysis required to determine the business need and feasibility for projects to be presented to management for a go/no go decision.
• Select appropriate tools and techniques to gather project requirements based on project and stakeholders for both high level and detailed requirements.
• Complete feasibility analysis, gap analysis, alternatives analysis, cost benefit analysis, Confidential analysis and comparative analysis.
• Organize requirements into established formats, distinguish requirements of different types in order to categorize them properly, check the quality of requirements and refine requirements for clarity, conciseness and precision.
• Ensure that all requirements in planning and management activities are completed and those changes to the resultant deliverables are controlled.
• Present and communicate requirements to project teams, customers and other stakeholders, bring the group to consensus and obtain approval for defined requirement.
• Ensure that the solution conforms to the project’s requirements and is thoroughly designed, developed, tested and implemented.

Confidential

Project Lead

Responsibilities:

• As a project lead, responsible towards successful delivery of the project.
• Understand application functionality, develop function testing requirements, scope documentation.
• Develop use case(s) and testing techniques.
• Prepare detailed project plan, resource assignments, work schedules.
• Prepare & coordinate for scope change requests, revise effort estimation and activity plans.
• Manage resource workloads and productivity.
• Track project progress and status.
• Develop status card, dashboard, and other performance reports.

Confidential

Project Manager

Responsibilities:

• Prepare detailed project plan, effort estimations and planning activities to build a team.
• Review use cases, and understand the effort estimation and recommendations for scope changes.
• Change requests and coordination.
• Confidential assessments and remediation.
• Track project activities and deliverables.
• Develop status card, dashboard, and other performance reports.
• Client communications and liaison between onshore /offshore and client teams.

Confidential

IT developer /Analyst

Responsibilities:

• Confidential Analyst - Responsible to provide application support to CRM solution.
• The CRM solution was designed using Confidential 6.3 on Weblogic 6.1 platform with Oracle 8 as a d Confidential base.
• Gather & analyze business requirements.
• Map Confidential product functionality to business requirements.
• Document business workflows and configuration.
• User access and life cycle management.
• Coordinate with Confidential development team to test customized workflows and processes.
• Communicate outage notifications and SRF updates to the users.
• Facilitate user sessions to identify user requirements for Confidential functionality enhancement.

Confidential

Analyst

Responsibilities:

• Document existing SDLC tools, and understand new requirements.
• Analysis of SDLC tools according to business needs.
• Confidential tool configurations.
• Confidential integration with other tools such as Test Director, SLIM, Case Wise.
• User access and life cycle management.
• Functional testing of Confidential toolset.
• Coordinate Confidential outage and end user communication