SUMMARY

• PMO Leader / Program & Project Management / Software Development / Delivery / Business Process Improvement / Strategic Planning / Agile Methodologies (SCRUM) / SDLC / Quality Improvement
• Over 20 years of experience directing domestic and offshore software development efforts, testing, systems integration, business process improvement and strategic initiatives Proven ability in transitioning strategy and vision into measurable results Have consistently improved processes and increased productivity, while cutting costs for organizations. Built highly effective project and development teams, which delivered on time and within budget to its Customers Managed large teams of up to 40 (employees and consultants). My impact has come through by:
• Leading multidisciplinary and multi - site teams in delivering large, complex programs on-time and on-budget
• Collaborating across entire organizations to ensure that scalable technical solutions are developed, which will meet the changing technology and business needs of Customers
• Driving consistency in development and delivery through the creation and implementation of Standard Templates, Best Practices and Project Management Methodologies
• Building consensus among end-users and technology leaders from the Development teams up through Senior Management
• Constant collaboration between Leadership, Stakeholders, PMOs, Development teams and end-users
• Organizational Change Management (OCM) Influencer - Managing the people side of change management throughout an organization learning new behaviors and skills
• Mitigate risk factors through careful analysis to anticipate and managed change effectively in rapidly evolving global business environments
• Proficient with using Microsoft tools such as MS Project, Excel, Word, and PowerPoint as well as SmartSheets, Trello, JIRA, ServiceNow and many other tools

PROFESSIONAL EXPERIENCE

Confidential - Irving, TX

• Responsible for strategic planning within the Boeing Global Services (BGS) Supply Chain organization.
• Ensures the organization sets priorities, strengthens operations and ensure that stakeholders are working toward common goals with established agreements around intended project results.
• Manages the 1-N list of prioritized initiatives on an on-going basis to ensure stakeholders are pursing the correct projects at the right time for the organization.
• Assists in managing the budget process for long-range business planning of initiatives currently on the extended years' roadmap.
• Responsible for leading and managing the Strategic Alignment Board made up of executives and senior stakeholders who review new initiatives that come into the organization via a gating process, which includes strategic alignment, financial viability and financial approval before moving onto the 1-N list for prioritizing.

Confidential - Irving, TX

Senior IT Project Manager

• Responsible for managing and growing the Canadian Helicopter CHC) Vendor Managed Inventory (VMI) program as a senior project manager, working closely with the program manager and executives of both Aviall, Boeing & CHC.
• Successfully managed the vendor relationship with CHC during daily interactions, visits, meetings and presentations.
• Worked closing with Aviall and CHC executives and stakeholders to ensure data, testing and issues were successfully resolved for several international locations for VMI implementations.
• Successfully managed a variety of other projects for Aviall.

Confidential

Senior It Program Manager

• Effectively led the implementation of a large Windows 10 Upgrade with Office 365 implementation for enterprise.
• Managed several diverse project teams of up to 28 resources within multiple disciplines for various projects.
• Effectively communicated, defined, and facilitated the definition and development of essential and required aspects of projects, such as business requirements, charter, goals, scope, tasks, issues, risks, proposals, business cases, ROI’s, CBA’s, resource requirements, budget & OSHA reporting as required.
• Developed and maintained master project work plans and communicated project status with stakeholders and senior leadership weekly.
• Proactively coordinated project functions, tasks, and timings with IT teams and others associated with projects.
• Facilitated risk analysis and development of mitigation plans, and proactively monitored risks throughout the project lifecycle.
• Resolved and/or assisted in resolving issues within and between projects and/or functional areas.
• Managed projects to respective budgets and ensure appropriate resource allocations.
• Proactively assisted with the development and improvement of standard project management tools and processes.
• Managed changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Heavy user of ServiceNow and Equipment Tracker.
• Mentored junior project managers and advised on specific training needs and annual reviews.
• Coordinated internal cross-functional resources and third-party vendors for the flawless execution of projects.
• Created and maintained comprehensive project documentation for regulatory/mandate projects.
• Effectively communicated and managed organizational change management processes.

Confidential, Irving, TX

Sr. Program Manager

• On-boarded at the beginning of an acquisition to implement synergies between Zale and the new parent company, Signet Jewelers.
• As PMO Manager, duties included building and managing the formation of an Enterprise Project Management Office (EPMO) overseeing activities of up to 10+ project managers (employees & contractors), in defining its long-term strategy, mission, vision, processes to include automation, procedures, templates, best practices, standards, policies, guidelines, change management, governance and key competencies.
• Organized and managed a highly productive steering committee for projects and change management. Built and implemented a PM Tool Box with templates for PM use during project management activities.
• As a Senior PM, delivered highly complex, large-scale, strategic IT and business initiatives outlined in the roadmap for end to end solutions as well as SAP enhancements and integrations that followed the Waterfall or Agile-Scrum process framework. Coached, mentored, motivated, and supervised project team members and contractors to influence them to take positive action and accountability for their assigned work. Spearheaded a portfolio process of projects to prioritize based on investments (ROI’s) and strategic requirements. Managed projects using integrated project teams with integrated schedules.
• Used Gate Process and was responsible for project status meetings to steering committee with project presentations to executives.
• Administrator and power user for the Innotas application used for Project Portfolio Management (PPM). Developed full-scale project plans, communication plans, issue/risk management, resource and schedule planning, as well as manage intake and demand management.

Confidential, Southlake, TX

Principle It Program Manager

• Worked closely with the Sabre Executives, Account Directors and Development teams to create and implement Standards and Best Practices, to improve the company’s ability to deliver profitable programs.
• Collaborated with peers to identify, develop and implement Program/Project Management Best Practices and Process Improvements for a 1200-person development organization.
• Mentored teams in methodology and using repeatable processes as well as tracking of defects/ issues using JIRA.
• Assisted with the formation of an Agile EPMO in defining its long-term strategy, its mission, vision, key competencies, roles, responsibilities, short and long-term goals/objectives and program level reporting.
• Successfully delivered several major airline implementations that created new functionality for the airline industry.

Confidential

Sr. Project Manager

• Responsible for managing all services, resources, and portfolio of projects/plans for a financial clearing corporation. Established a governance process and led process team to review/approve all projects.

Confidential

Sr. Project Manager

• Reported to the CIO and successfully managed an average of 5 Jr. Project Managers as well as forecasting a matrix of technical resources needed for internal and external projects / On-Shore & Off-Shore
• Led a major software upgrade with field rollouts to over 2,500 workstations nationwide for financial planning upgrades
• Was accountable for all project management activities to include full SDLC methodology to ensure quality and consistency
• Held a Sr. PM/Director role responsible for successful implementation of an ERP solution via Salesforce.com
• Developed project plans and assumed responsibility for project profit and loss as well as vendor management, roadmap development and management of portfolio of projects