SUMMARY:

• Strong leader with around 11 years of experience across Project and Test Management in Insurance, Retail & Financial domain and an additional 7 years of experience in Business Analysis and Sales.
• Worked as Associate Manager, with Accenture, successfully transitioned (Insource to Outsource) the projects from Confidential to Accenture.
• Worked as a Delivery Manager (PM cum Scrum Master), with Confidential managing development and testing for Confidential project in Retirement and Investment space using Agile Methodology. Proficient in Project Management, Business Analysis, Testing, UAT and stakeholder management.
• As the Test Manager with Confidential worked for the Confidential managing testing services (both manual and automation) for Endur (Commodities Trading and Risk Management) / Findur (Financial Trading) products using Waterfall Methodology.
• Implemented best practices to ensure increase in productivity which resulted in highest level of customer satisfaction feedback (5 on 5 for 3 consecutive years) and several team awards at organization level.
• At JK Technosoft worked for Specsavers client, lead multiple testing projects in retail domain. Worked hands - on in Data warehousing Reporting project ( Confidential ) using Confidential Business Intelligence suite of products to provide a variety of Confidential reporting.
• Lead the transition and setup of project teams in India working in onsite/offshore model for USA and UK based clients.
• Experience in working in multi-cultural environment in different roles in varied countries/regions like - USA and UK and executing projects in an onsite-offshore model using agile and waterfall methodology.
• Possess flexible and detailed oriented approach along with strong communication skills, excellent relationship building and interpersonal skills

EXPERIENCE DETAILS:

Confidential

Project Manager

Platform: .NET Framework using C#, Oracle 12c, Microsoft SQL Reporting Services

Responsibilities:

• Create and manage the overall Project Plan, including estimations using Work breakdown ( Confidential ) methodology
• Project governance - Scrum ceremonies (Daily stand-ups, retrospectives, Backlog refinement meetings etc), risks, quality metrics and status reporting against the Program/Project plan
• Work closely with the stakeholders to set up and establish new teams and define/refine their operating model.
• Working with business teams to customize the application for the largest home and auto group insurer in the Canadian market. The deal value is in the range of 50 Million USD.
• Provide Performance Feedback and Coaching around Career Development
• Collaborate with Talent Development team to refine the Talent Development model to enable colleague engagement
• In the last 3 months, successfully Planned and Transitioned Confidential and Eagle Pace projects from Confidential to Accenture with no business disruption and delivery of Desjardins on Confidential which is a 50 Million USD client for Confidential .

Confidential

Test Manager

Platform: Windows NT,QTP and Blast Framework.

Responsibilities:

• Project Management and end to end delivery responsibility in an onsite-offshore model
• Provide leadership to establish SQA standards, processes and procedures
• Define and provide test metrics and communicate software quality measurements to Senior Management
• Responsible for adherence to quality assurance processes, procedures, tools and standards
• Plan and execute Knowledge Transition for the application domain
• Responsible for career development/planning, Conduct performance appraisals and identify high potential contributors and groom them for higher assignments.
• Responsible for business development activities by demonstrating QA competency presentation, Proposal Preparation for prospect clients.

Confidential

Business Analyst & QA Lead

Environment: Red Hat Enterprise Linux ES release 5, Confidential BI-Server, Kettle, MySQL 5.0.

Responsibilities:

• Setup the onsite-offshore model for execution, project management including metrics reporting
• Requirements gathering at onsite
• Preparing Test plan/Strategy and Test Management
• Defect management, Issue co-coordination and internal review meetings
• Facilitate and resolve all the test environment setup and other issues at the India center

Confidential

QA Lead

Environment: MS .NET Framework 1.1, SQL Server 2005, MS Window 2000/XP

Responsibilities:

• Preparing Test plan/Strategy including Preparing and reviewing the Test Scenarios
• Delegate the work to the team members including Defect management, Issue co-coordination
• Weekly review with the customer & status reporting

Confidential

BA and Branch Manager

Responsibilities:

• Responsible for defining requirement for upgradation of PLMS (Personnel Loan Management System), a home-grown application of India Bulls to support the Lending Business.
• Part of the UAT team for the acceptance of the PLMS system
• Understanding and management of the end to end life cycle of Life Insurance domain. This includes quotation, application, underwriting/operations, issuance of a policy, policy administration and claims,
• Heading a branch, responsible for business planning, strategy and execution and managing third party vendor relationship for FCI, FCU and for other operations functions

Confidential

Sales and Account Management

Responsibilities:

• Business Plan preparation and implementing marketing/sales promotion plans for business generation.
• Adept at analyzing market trends to provide critical inputs for business development initiatives and formulation of selling strategies.