Project Manager Resume Cleveland, OH - Hire IT People

SUMMARY:

Trusted liaison between business and technical teams. Known for an optimistic, collaborative approach and for delivering enterprise - wide technology projects in a global environment. Certified PMP.

PROFESSIONAL EXPERIENCE:

Confidential, Cleveland, OH

Project Manager

Selected to lead the largest and most complex projects,
Presentations to stakeholders including executive level managers,
Work with Engineers using Cisco, Nexus, NetApp, and many other current infrastructure solutions,
Go-to PM for the local team for insight into new processes and procedures,
Continue to provide superior service to a customer base that transitioned from Confidential to Confidential .

Confidential, Cleveland OH

Project Manager

Handle a project load of 30 or so projects in various phases of implementation,
Created an innovative technique for documenting complex billing invoices,
Created a template to use for project information for the team before deployments,
Mentored a person new to the field,
Provided consistent and frequent verbal and written communication to project teams,
Managed all time-line change requests and implement modifications to the program as dictated by the change and agreed upon by the project team members,
Provided project management leadership by mentoring Project Coordinators,
Track the projects budget, gross margin and revenue.

Confidential, Cleveland OH

Project Manager

Managing project teams, strict adherence to budget, issue resolution, risks, and communications,
Use of tools such as ConnectWise for reporting and capturing metrics,
Immediately recognized as a mentor by junior staff,
Requested resource by the sales and account managers.

Confidential, Cleveland, OH

Project Manager

Improved MS Office deployment process by: creating a strategy for improved communication between the Design, Technical and QA Teams, designing a clear, easy to understand budget forecasting process, creating a Steering Committee presentation plan that is being used by the PMO as the recommended process,
Created a strong relationship with the vendor’s lead technical consultant for the PS Ship Deployment as well as a comprehensive issue log leading to quicker issue resolution.
Created the to PMO office move template.

Confidential, Cleveland, OH

Project Manager

Managed the Discover Ohio Industry website with processes that improved the company’s ability to stay on time and within budget by 75% by recognizing risk and out of scope requests.
Initiated team status meetings held regularly and frequently during projects’ final implementation to assure goals were being met.
Improved the process for creating timelines for the Project Management team so that each support team could easily recognize their duties within the whole project
Created an informational written status report to help the Account Management team with a no surprises environment in their client relationships

Confidential, North Canton, OH

Consultant - Senior Project Manager

Within one week of hire had turned around the failing logistics process to run smoothly and successfully delivered all voting systems to 44 Ohio counties on time and to the customer’s satisfaction using the tools available at that time of paper and pencil.
Created a processes of communication including customer service contact with the county leaders and daily phone conferences with the Ohio Secretary of State’s office, initiated a daily newsletter for disseminating critical information to our field managers thereby solving many issues before they became problems.
Created various forms and processes including Delivery Acknowledgements that the rest of the company is now using to recognize revenue.
Organized the Ohio SWAT Teams into regional groups to meet the needs on Election Day with innovative ideas such as outfitting each team with GPS and a huge supply of items that saved several counties the embarrassment of turning voters away because they didn’t have backup materials.
Managed the Project Management Office in the absence of the Ohio Team’s leader.