CAREER SUMMARY:

• Highly skilled Project Management and Quality Management professional with 11 years of experience in Project Management, Scrum, Test Management, Quality Assurance and Software Delivery experience involving Engineering products, client/server, eCommerce, Market place, POS (Point of sale), Mobile POS, and Web based applications.
• Diversified experience in multiple domains including Engineering, Telecommunications, Financial Services, Insurance and Retail industries. Worked as a Product / Project Test Manager, Project Manager, Scrum Master, Test lead and programmer analyst for reputed enterprises.
• Experienced Project Manager delivering the complex enterprise software solutions in Retail, Engineering and Financial Services Industry
• Certified Scrum master (PSM) responsible for handling multiple scrum teams delivering software projects in Agile Scrum methodology
• Experienced in leading the project teams and applying the project management processes (including managing stakeholder expectations, communications, budget management, schedule management, performance reporting, etc.)
• Experienced in establishing Project Management standards and guidelines based on the organizational needs and style and promote the change across the projects to align with the organizational objectives
• Identifying trends and promoting Confidential practices for process improvements
• Good understanding of Agile and Waterfall SDLC processes
• Extensive experience in Quality Assurance and Quality Control as Product Test Manager responsible for end - end quality and certification of multiple software products
• Experienced in Agile Scrum Methodologies and conducting all agile scrum ceremonies in scrum of scrums environment
• Familiar with Scaled Agile Framework for the Enterprise (SAFe), including release planning and portfolio backlogs
• Experience in driving engineering practices (Coding Standards, TDD, Test Automation, Continuous Integration, Refactoring, Pair Programming, etc.)
• Experienced in delivering large scale product transitions and transformation projects
• Estimating Test efforts, Resource management and resource levelling for teams working on multiple deliverables, Tracking the project progress and Delivering the projects on-time
• Experience in managing testing efforts, responsible for test deliverables, status reporting to management comprising of current status, future projections, estimates, risks and contingency efforts (if any)
• Managing Manual and Automation QA testing teams responsible for multiple product deliverables.
• Expertise in working with AS400 system
• Experienced in tools like Quality center, QTP, XML Spy, SOAP UI, Toad, Db2 Visualizer, SQL server, MS access, IBM Accelerator, RTC, MS Project etc and various test management tools

TECHNICAL SKILLS:

Hardware / Operating Systems Languages Software Products / Tools Methods: Sun Solaris Unix, Linux, AS400 and Windows UNIX, PERL, XML,SQL, VB Script, C and C++. Office tools, MS SQL server, ATG Control Center, TOAD, HP Quality Center, DB2 Visualizer, MS access, QTP, XML Spy, SOAP UI, Live person, eStara, Omniture, Remedy, Rational Clear Quest, TFS, RTC, MS Project, Bugzilla and JIRA. Root Cause Analysis Agile scrum methodologies echnology

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Project Manager / Scrum Master

Languages: java

Tools / Other Software: RTC, Wiki, Share point

Responsibilities:

• Responsible for Handling multiple projects as a scrum master and also as a project manager to manage distributed teams
• Product Backlog grooming with the Development product owner and the team
• Organize and Facilitate Project planning, Release and Sprint planning, define sprint goal, Daily stand-ups, iteration Demo’s and retrospectives and resolving the impediments
• Facilitate Story sizing (Pointing) and mapping using various agile planning techniques
• Using Kanban / Task boards for maintenance projects
• Coaching the teams to follow the agile principles and process improvements
• Measuring team performance by generating and tracking Team Velocity across multiple sprints
• Generating Burnups, Burndown charts to measure work progress and to forecast remaining work
• Contribute towards CI/CD (Continuous Integration and Continuous Deployment) implementation and standardization across the projects
• Working with the stakeholders for the requirements gathering, High-level estimates, Budget, Timelines, Rollout plans.
• Create and Document Confidential practices and lessons learned.
• Negotiates scope changes with the Product Owner Team based on iteration results

Confidential

Product/Project Test manager, Scrum Master

Languages: SQL, VB script, C#

Tools / Other Software: TFS, Quality center, QTP and Ranorex

Databases: MS SQL server

Environment: .net

Responsibilities:

• Responsible for ensuring high quality of Confidential Instrumentation, Confidential Electrical, Confidential E3D insight and Confidential Engage Product deliveries to customers
• Transitioning the products from vendors to in-house test centre.
• Work in close collaboration with development, Head of product, Product managers and Program management align the teams towards project and organizational objectives
• People Management (Staffing, Mentoring, Coaching, Training)
• Defining Goals & Objectives for testing teams and aligning with Business unit goals
• Responsible for continuous process improvement across the teams
• Driving the innovation and Confidential practices Confidential hub level
• Conducting Scrum Ceremonies
• Effective utilization of licenses and test infrastructure by setting up effective virtual environments and reduce the costs to the organization
• Planning all aspects of testing projects including project plan, detailed WBS, resource needs
• Creating Executive Status report and dashboards

Confidential, Lincolnshire, IL

Test Lead

Languages: UNIX and SQL

Tools / Other Software: Db2 visualizer, Bugzilla, Quality center, CVS (Concurrent Version system),Quality center, SOAP UI, SCT (Store configuration tool which is developed internally to manage store configurations), Confidential in house tools Jump server , WBAR (Barcode generation utility), AS400

Databases: DB2

Environment: Java, J2ee, SQL server, UNIX, AS400

Responsibilities:

• Creating and Reviewing Test plans (including for UAT testing) and Test strategies for MPOS and all modules of NGPOS i.e Loyalty, Kiosk, InterCommPlus (Pharmacy), EOD and Photo(web pickup)
• Preparing estimates for upcoming releases/projects
• Resource estimation and work assignment planning
• Coordination with offshore team on testing activities
• Preparing Status report and estimates to management
• Conducting periodical Risk Analysis and take necessary actions to address any risks if required upon the approval.
• Conducting status check meetings on deliverables with all stake holders
• Contribution towards process improvements and Confidential practices
• SME for end to end functionality of the application and End of the day process for store operations
• Coordinating with external teams for integration testing
• Conducting Knowledge sharing sessions to cross train the team

Confidential, Hoffman estates, IL

Test lead

Operating Systems: UNIX and Windows XP professional

Languages: UNIX and SQL

Tools / Other Software: ATG eStara, Liveperson, Mercury Quality Center, JIRA, DB2 Visualizer, Omniture, Mercado, IBM Accelerator, QTP and TOAD

Databases: DB2

Responsibilities:

• Preparing the test plan and test strategy documents
• Participating the requirements and design review meetings
• Attending daily scrum meetings
• Quality Assurance SME for Confidential Marketplace, Check-out, Browse and Profile modules
• Conducting Test Case review and Code-handoff meetings
• On-demand Metrics and reporting to the management
• Task assignment and coordinating testing activities with the offshore team
• Creating test scenarios, test cases for the responsible modules
• Test execution
• Manual and Automation Testing of Ecommerce applications handled by SHC
• Working with the development teams in investigating and fixing the bugs
• Conducting the regular knowledge sharing sessions with the offshore and onsite teams

Confidential, Bothell, WA

Test Analyst

Operating Systems: UNIX and Windows XP professional

Languages: PERL, SQL,QTP and XML

Tools / Other Software: ATG Control Center, Mercury Quality Center, Rational ClearQuest, SOAP UI, QTP and TOAD

Databases: Oracle 10g, MS Access

Responsibilities:

• Responsible for creating test plan, test scenarios, test cases and input data for each test phase for Premier web services and interfaces
• Conducting Test Case reviews, Code-handoffs and participate in UAT sessions
• Coordinate test activities with on-shore development resources and other supporting teams of downstream applications and data teams.
• Offshore co-ordination
• Testing end-to-end connectivity between different ecommerce applications and interfaces
• Responsible for testing major functionalities like Add to Cart / Save Cart and Check-out and validating the same with downstream apps.
• Assist UAT team to process orders using the automated tools to the external systems
• Generating the automatic (pre-defined) and ad-hoc reports based on the business requests

Confidential, Bothell, WA

Test Analyst

Languages: SQL and XML

Tools: Mercury Quality Center and Rational ClearQuest

Databases: Sybase, SQL server 2005

Responsibilities:

• Responsible for Database (Sybase/SQL) testing, performing functional, system, integration and acceptance testing for major software release
• Participated in the planning and scheduling of test cycles
• Responsible for creating test scenarios, test cases and input data for each test phase
• Coordinate test activities with Billers and on-shore development resources and manage testing activity with internal customers, subject matter experts, and other supporting teams
• Responsible for creating data requirements and submitting to the billers
• Coordinating with the billers to get correct data for testing
• Major role in solving the problems with biller’s data
• Worked on Test Director and Rational ClearQuest for defect logging and defect tracing
• Manage individual test cycles as well as overall system test
• Handling Data Analysis by using SQL Advantage
• Testing the business specific scenarios to make the product robust and accurate as per the business needs

Confidential

Programmer Analyst

Operating system: SUN SOLARIS 9.0

Languages: PERL, SQL,HTML

Tools / Products: Mercury Quality Center,TOAD,Db2 visualizer

Responsibilities:

• Requirements Analysis
• Detail Design Document.
• Coding
• Test plan Document
• Test case preparation and documentation.
• Unit testing and System testing
• Test Summary Reports
• Managing all phases of testing process using Mercury Quality Center
• Post Deployment support