Senior Program Manager Resume
Portland, OR
SUMMARY:
Technical project manager with over ten years of experience at start up and large operational organizations with a broad IT background that includes SDLC consulting and Cloud Development, database design, application development, product development and analysis.
PROFESSIONAL EXPERIENCE:
Senior Program Manager
Confidential, Portland, OR
Responsibilities:
- Managed the development and deployment of a custom Confidential Cloud Marketing solution
- Managed the transition to Docker Container deployment in Confidential
- Delivered services using EC2, EMR and Dynamo DB
- Negotiated with business and engineering the schedules and strategies for deploying microservices
- Interfaced between business and engineering to translate requirements and groom stories
- Scrum master for a team of 10 developers
Senior Project Manager
Confidential, San Francisco, CA
Responsibilities:
- Serving as Project Manager for five business critical systems. Including BI menu and recipe system. Collected, defined and wrote business and technical requirements
- Learned Smartsheet and developed sheets to match business processes and project management methodologies familiar to staff.
- Developed Smartsheet dashboards in Microsoft Power BI and Sights
- Mentored and oversaw two project managers
- Rolled out an iPad solution with a time clock, Learning Management system and communications app.
- Delivered on 93% of department goals to earn Yearly Bonus
- Work directly with C - suite to understand strategy and direct projects accordingly.
Program Manager
Confidential, San Francisco, CA
Responsibilities:
- Organized developers by strength not project, resulting in faster development.
- Introduced a robust QA process to include smoke, minimal acceptance and full regression testing during each release. This reduced P0 bugs from 1 a week to 2 in 4 months.
- Migrated Asana to JIRA to manage workflow, bug tracking and resource scheduling.
- Worked directly with client so resolve issues and determine priorities.
- Drove the launch of internal website which was responsible for increased conversions.
- Extremely proud of mentoring junior developers to be more professional
- Set up processes to manage weekly deployments of a $70K/month project.
General Manager
Confidential, San Francisco, CA
- Re - architected prototype application to improve battery life by reducing method calls.
- Wrote stories to describe features and limits of application to make meet consumer expectations.
- Managed agile development sprints and schedules with engineers to develop product.
- Outlined and drafted NIH Funding grants.
- Developed pitches for VC Funding.
Sr. Project Manager
Confidential, Emeryville, CA
Responsibilities:
- Oversaw entire project lifecycle from initial concept through production release and for Mobile development activities.
- Participated in scope and requirements meetings with business customers.
- Created and managed project plans, and, through Agile methods, executed project management tasks throughout the life of the projects.
- Continuously evaluated project status to identify issues and risks and provide recommendations for resolution and escalations.
- Maintained a steady communication with development business customers and management.
Sales Consultant
Confidential, San Francisco, CA
Responsibilities:
- Modified CRM to match company business processes by eliminating redundant data entry and increasing team efficiency.
- Analyzed sales data to identify effective and efficient strategies for prospecting and closing deals.
- Sold SaaS VoIP solutions in a consultative sales capacity.
- Worked with clients to design MPLS networks and VoIP systems for multiple sites.
Project Manager/Application Developer
Confidential, San Francisco, CA
Responsibilities:
- Built workflow tools to increase the efficiency and efficacy of auditors work.
- Maintained and updated department website, utilizing JavaScript, HTML, CSS and Domino. Lead project for data extraction of records of consumer transactions across the enterprise and SAS based statistical analysis. Results were used by department heads to implement revenue generating and cost saving business strategies.
- Worked with project stakeholders, from business leaders to end user support, in the SDLC.
- Lead database developer for the Internal Audit Department specializing in data warehouses and workflow applications.
- Led the development of & coordinated resources for enterprise project totaling 2000+ hrs of work.
Founding Partner
Confidential,San Francisco, CA
Responsibilities:
- Sold information systems and business intelligence solutions to ConfidentialDepartments.
- Responsible for sales and marketing, project management and application development.
- Developed procedures and applications that modeled regulatory statutes and tracked compliance.
- Interpreted and codified business needs and practices to ensure that custom applications met clients' needs.
- Managed internal resources, subcontractors and forecasted budgets of individual, as well as projects.
