SUMMARY:

• A hybrid of Project Management and Quality Assurance excellence in Web - based, SOA/Cloud, .NET, J2EE and distributed systems platforms
• Project management and SQA expertise in Agile, Scrum, Waterfall, Methodologies
• Adept as a Software QA Leader, Project Manager, Coach and Mentor (Technical and non-technical)
• Advocate for the “Day in the life” of business processes and end-user experience
• Experienced in functional, system level, automation and manual testing
• Experienced Consultant and FTE in E-Commerce, Energy/Utilities, Insurance/Finance, Telecom industries

TECHNICAL SKILLS:

Technology Platforms: Mainframe, J2EE, .NET, Client-Server, N-Tier, Windows, Object Oriented, ETL

Configuration/CM Tools: Softool CCC, MS VSS, Team City

Database: Mongo, Oracle 11.0, Sequel Server, SQL Analyzer, Mark Logic, Access

Defect Management: JIRA, Quality Center, Bugzilla, PVCS, Clear Case, ClearQuest

Automated Suites: HP QTP, LoadRunner, Selenium

Development Methodologies: Agile, SCRUM, TDD, Waterfall

Project/Resource Management: MS Project, Jama, DAPTIV, Primavera, Rally

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Website project management and quality assurance
• Business and process analysis

Confidential

Quality Assurance and Testing Consultant

Responsibilities:

• Oversaw program test planning and execution for Population Health Analytics and Video Health Coach projects
• Utilized MS Project to develop project schedules, work breakdown, resource plans and project artifacts
• Provided project collaboration with business and technical stakeholders
• Utilized JIRA to create test strategy and plan to verify Confidential domain mainframe-based data extracts and transmission & mapping to vendor system
• Developed test cases as needed to verify data landing, ingestion, integration, transformation, rendering and mining of Confidential data within vendor domain system
• Worked with automation of the process to generate, group and transmission of data
• Utilized Confluence, JAMA and JIRA tools to manage and deliver project artifacts

Development Platform: Big Data, ETL, Data Warehouse | Development Methodology: Agile and Waterfall

Confidential

Quality Management Program Manager

Responsibilities:

• Oversaw management of Automation, Test Data Management and Service Virtualization work streams
• Managed scope of work, shared resource pool and program financials ($2.7M budget)
• Developed and implemented program management “Get to Green’ plan for projects in red or yellow status
• Used Excel tool for development of estimates and resource modeling projections
• Utilized MS Project, PowerPoint and Visio tools to deliver presentations & project artifacts
• Provided risks identification and analysis; developed mitigation strategies and solutions
• Facilitated collaborative relationships with internal technical teams, functional/offshore resources and vendors
• Provided point of contact for issues/change management triage and escalation
• Automated business processes to increase magnitude of testing and decrease duration

Development Platform: SAP, Mainframe, Data Warehouse | Development Methodology: Agile and Waterfall | Tools: Quality Center, Quick Test Pro (QTP), Selenium

Confidential, Deerfield Beach, FL

Quality Assurance Program Manager

Responsibilities:

• Utilized SharePoint tool to manage program/project artifacts (Strategy, budgets, resource plans, etc.)
• Utilized MS Project tool to manage multiple concurrent project work streams and interdependencies
• Maintained collaborative relationships with PMO office, technical teams, key stakeholders and 3rd party vendors
• Coached and mentored project leads; accountable for all program/project deliverables
• Utilized PowerPoint tool to report program status, issues and escalation presentations to sponsors and executives
• Ensured verification and validation of back-end processes, end to end data transmission, integration, rendering and remediation across mainframe, web-based & distributed system platforms
• Evangelized the role, function and beneficial impact of the quality assurance throughout the program portfolio

Development Platform: .NET, Mainframe, Teradata, Development Methodology: Agile and Waterfall

Confidential

Sr. Consultant, Software Quality Assurance and Project Management

Development Platform: .NET, Mainframe Development Methodology: Agile

Responsibilities:

• Utilized MS Project and Excel tools to developed project plans, specifications, procedures, and reports
• Identified gaps, risks and impacts; developed mitigation strategies and implemented best practices and standards
• Developed metrics, dashboards to evaluate and report test status, issues, efficiency and resource capacity
• Utilized Quality Center tool to document test strategies, test plans, use cases, test cases and perform test case execution, defect management and test coverage
• Developed test cases as needed to verify algorithms used to determine equipment inspection/maintenance and outages scheduling across the BPA enterprise in substation yards and in the field
• Served as subject matter expert/tester for internal enterprise resource scheduling system mapping to Microsoft Project migration project

Confidential

Software Quality Assurance Manager

Development Platform: .NET, Service Oriented Architecture (SOA) Methodology: Agile

Responsibilities:

• Process and Methodology - Established and documented software QA processes and standards
• Ensured consistency, adherence and application of QA and SDLC processes within SCRUM framework across all projects.
• Resource Management - Resource management, budgets, project coverage for project releases
• Project Management - Utilized Rally tool for project management, and SharePoint to deliver artifacts
• QA Team Building
• Embedded business area and business process knowledge into test team
• Improved testing knowledge and best practices via coaching and cross training
• Established objectives & measurements, development and training plans for each team member
• Managed team resources and transition due to layoffs from 2008 financial crisis

Confidential

Quality Assurance Project Manager

Responsibilities:

• Developed strategy and project plans for testing execution & oversight for Confidential Business Systems
• Achieved buy-in by Confidential management and key business stakeholders; developed and implement risk-based test approach, mitigation/contingency planning, project-specific and program regression test suites
• Utilized Excel tool to develop test management dashboards to track & report test progress, capacity, resources
• Developed defect management process; Quality Center training, traceability, execution and defect management

Development Platform: .NET and Mainframe, Methodology: Waterfall

Confidential

Software Quality Assurance Manager

Responsibilities:

• Developed centralized software QA team; coached, ensured training and corrective action as needed
• Proposed and implemented HP automation suite; developed automation team,
• Expanded scope and magnitude of testing:
• From basic black-box test execution to comprehensive end to end, white/grey-box and automation
• Expanded test scope to support web-based, back-end processing and ETL platforms
• Increased testing oversight across the WDS enterprise to include UAT through automation, cross-training testers and partnering with business subject matter experts
• Embedded technical, functional and business process knowledge within test team
• Defined and implemented test and defect management standards and processes

Development Platform: .NET, Methodology: Waterfall/Agile Tools: Quality Center, Quick Test Pro (QTP)

Confidential

Sr. Technical Consultant

Responsibilities:

• Developed test plans and cases for Confidential / Confidential & Confidential Common Services infrastructure and middleware applications; executed tests, triaged and resolved identified defects
• Performed integration tests, verified compliance for upgrades, interface re-designs and remediation
• Leveraged system/application test execution via XML and UNIX test scripts to verify transaction services
• Developed SQL scripts for mining data and verification of data integrity
• Utilized Test Director and Clear Quest tools for test case management, execution and defect management

Development Platform: UNIX, J2EE, Methodology: Waterfall Tools: Quality Center, ClearCase, ClearQuest

Confidential

Program Test Lead

Responsibilities:

• Managed day-to-day PCIT test teams in Columbus, Ohio and Des Moines, Iowa including work plans, deliverables, artifacts, and budgeting, stakeholders, third-party vendors and service provider relationships
• Developed and implemented unified risk-based test methodology and strategy across the Property and Casualty Information Technology (PCIT) Solution Areas
• Provide leadership, mentoring and coaching to solution area test team leads
• Developed program test strategy across solution areas; ensured comprehensive and transparent test processes
• Established standards and metrics - Environment SLAs, program reports, dashboards and team performance

Development Platform: Mainframe, J2EE, COBOL, Java, Methodology: Waterfall Tools: Quality Center

Confidential, Miamisburg, OH

Sr./Lead Project Test Analyst

Responsibilities:

• Lead testing/certification of Lexis Nexis Europe E-Commerce Web Products’ feature functionality & performance
• Streamlined test scenarios/cases creation & mapping, execution and defect management processes
• Coordinated software builds deployments, build verification tests and data-refresh activities
• Presented Test Management track "From Zero to Production - Setting up a Test Organization" Confidential Star West Software Testing & Quality Assurance Conference - Team setup, standards, strategies and adding value

Development Platform: Mainframe/UNIX, J2EE, Languages: Java, JavaScript, C++, Methodology: Waterfall and Agile Tools: Quality Center, Load Runner, Silk, WinRunner (QTP)