SUMMARY:

A proven track record running team orientated projects and business analysis throughout the entire project life - cycle to deliver quality products to meet strategic objectives by developing and implementing business and technical solutions to generate sales, greater efficiencies, reduced costs, and to ensure a positive customer experience.

Skilled in project management best practices using the latest methodologies including PMBok, Agile/Scrum, Waterfall, and SDLC. Extensive use in all projects employing Digital Asset Management (DAM) software, Salesforce.com, Cognos, OBIEE, Documentum, SharePoint, Siebel, and SAP extending sm ooth and elegant workflows and project management plans. Recognized for taking the initiative to formulate and implement timely and effective business solutions within the defined scope, budget, schedule, and quality.

TECHNICAL SKILLS:

• Agile/Scrum, Waterfall
• PMI Certified
• JIRA, Confluence, Open-air
• Business Analysis, Web Development
• HR Benefits, Healthcare
• Digital Asset Management, CMS, QA, UAT, Implementation
• Oracle 10g Mgmt./Development, UML, PL/SQL
• PeopleSoft, Siebel. Salesforce.com, SAP, Business Objects
• Process and Performance Management
• BI Solutions: OBIEE, Cognos, SAP, Orion, LifeCAD
• Planview, SharePoint, Visio, Access, Excel, Project, Toad
• Sarbanes-Oxley

PROFESSIONAL EXPERIENCE:

Confidential, Topeka, KS

Senior Project Manager, Lead

• Managed department of revenue tax transition from Kansas to CGI within a three-month implementation period successfully moving to a 10-year contract for project, essential services, and operational support resulting in a successful transition reducing overall costs by 50% for the State of Kansas while implementing contractual and SOW agreements.
• Management of seven concurrent project deliverables in a matrix organization leading a staff of18 direct reports to implement tax related legislative initiatives for forms, data analytics, eCommerce; electronic filings, collections, and compliance.
• Implemented JIRA and Confluence platforms and Agile Scrum / Kanban methodology to manage delivery driven product initiatives and milestones.

Confidential, Topeka, KS

Technical Project Manager

• Successful project/product planning, resource, vendor, and operational management, and product delivery regarding business and technical solutions for 30 projects in an Agile/Scrum high velocity environment employing the JIRA, Open-air, and SharePoint platforms with deliverables within two-week sprints for each phase of a project.
• Completed and implemented multiple projects, in support of our Global Atlantic client within scope, schedule, and negotiated budget with the vendor including the VIP call center that improved communication between the client’s agents and customers with an initial 30% of call center volume.
• Implemented solutions involving rate adjustments calculation, financials confirmations, actuarial data maintenance, and data distribution to ensure that our vendor’s agents and customers received accurate data for decisions regarding multiple life and retirement insurance contracts.

Confidential, Basking Ridge, NJ

IT Project Manager

• Developed and deployed a Virtual Trial Sales Support Request associated with opportunities linked to specific TryScopia campaign code for all theatres. This initiative benefited both Confidential customers and sales associates with financial benefits of $440K yearly.
• Employed SAP business intelligence platform for Confidential ’s import/export unit to empower users to easily combine and visualize data from multiple sources, analyze trends, and share infographics and data stories resulting in a better reporting system to guide the unit’s overall business intelligence strategy and deliver meaningful insights that provided real value to their operations. The project reduced tax penalties by 1 million in the current and subsequent tax years with a three-year forecast of reducing tax liabilities by an additional 2 million.
• In support of Confidential ’s marketing teams, our team developed and deployed the Global Demo in SFDC better manage costs, and track opportunity win/loss with the result of improves processes and procedures.

Confidential, New York City, NY

Senior Manager Performance Management

• Managed the integration of SharePoint, and OBIEE platforms with deliverables ranging from dashboards too real-time KPI reports using performance charts, and project baseline data against actual progress data such as cost, schedule, and resource usage. Managed the site as a document repository platform with workflow, electronic document approvals, and PMO best practices that increased productivity by maintaining all information in a central repository and by increasing communication between stakeholders and the project team. .
• Managed the process redesign project; successfully improved processes and performance for inspections, lease renewals, customer service, regulatory compliance, and process efficiency using a Siebel platform. Taught my senior business analysts methods to gather business requirements and develop flowcharts to find pain points in the current processes and procedures. Additionally, teamed with IT to construct and implement the OBIEE platform as a data analysis and reporting tool to improving performance and forecasting.
• Weekly sprints were executed to implement one report per week. The project successfully improved lease renewal turn-around rate from 6 months to 1-month, reduced lease renewal backlog by 75% saving upward of 11 million in annual retro-payments to Landlords, and continued to improve the inspection rate on properties toward 90%.

Confidential, Newark, NJ

Project Planner/Manager

• Upgraded and managed the PMO Plainview and SharePoint sites giving real-time data access to all stakeholder, and teams, via two ERP systems that reduced paper distribution and minimized duplication saving time and effort while improving communication amongst all parties. The scope of the projects was to identify yearly cost reductions, or IRR, in claim payments of 10 to 15%, and to realize an ROI of 1 million plus per project aggregated over a 5 years’ period.

Confidential, Parsippany, NJ

CSIT Project Manager

• Successfully developed, and executed, and monitored a project plan with the deliverable to upgrade 80+ application and database servers within a 4-week period. Segmented all in-scope production servers by adding both development and staging environments to the existing hardware infrastructure while updating security script and protocols on all the application and database servers to meet compliance and audit guidelines. Phase 1 of the project was completed successfully, on schedule, and within the approved budget.