SUMMARY:

• Confidential has extensive experience in management and Information Technology and has held key Senior Project Manager and Business Process Engineering Roles.
• He has had budgetary responsibilities for projects in excess of $60 million.
• He has strong business related experience, with expertise in Sales and Operations, Supply Chain Management, Logistics and Distribution, Asset Management, Manufacturing Production Processes, and Project Management.
• The functional responsibilities included extensive involvement with discrete, process, flow, and lean manufacturing, supply chain management, warehousing, transportation and logistics, construction, engineering improvements, documentation methodologies, planning systems implementations and business re - engineering.
• He has been in recognized for his abilities to manage organizations increased efficiencies and productivities as an experienced operations manager.
• Well-disciplined in Client-Contractor relations and has had direct human resource management responsibilities.
• He is cross-disciplined in Oracle, SAP, and i2 Business software applications.
• As for project management, Confidential has many years of experience with all aspects of project management.
• Experiences include establishing project governance, task and financial accountability, reporting earned values, establishing and maintaining change control, and other processes and procedures. He has managed large ERP implementations, SAP and Oracle as well as several custom solutions and other software’s.
• He has also managed projects for managed services, system maintenance, and hardware improvement projects.
• He has had experience with global companies.
• Business Process Re-Engineering, 5S, Six Sigma, TOC
• Manufacturing, Planning, Warehouse Management, and ERP systems
• Financials and Cost Management
• Logistics, Distribution, and Transportation
• Kaizen and Lean Manufacturing
• Supply Chain Restructuring, Kan-Ban, Cycle Time Reductions
• Barcode and RFID Solutions
• Project Management Disciplines (PMI, PMP, Agile, Association of American Engineering)
• Development and management of Service Level Agreements and Key Performance Indicators for customer contracts.
• ISO 9000/9002/ Implementations
• BMC Remedy i2 Products Implementations, Demand Planning, Factory Planning, Transportation Management, Supply Chain Planner
• GLog Transportation Management
• Oracle Release 12, and earlier, OM, BOM, INV, WMS, WIP, ENG, FA, EAM, MRP, PO, Cost Management, Advanced Supply Chain Planning, Advanced Planning and Scheduling, Discrete Manufacturing, Project Manufacturing, Flow Manufacturing, Process Manufacturing, Configurator, Shop Floor Management, Manufacturing Scheduling, Demand Planning, Quality, Workflow, Service, CRM, Trading Community Architecture, Data Quality Management, Common Data Model, Transportation Management.
• SAP R/3 4.0/4.6C/D/4.7, SCM 4.1, SD, MM, WM, PP
• SDLC Methodologies
• High Tech including the Semiconductor, computer, and scientific instrument manufacturing organizations.
• Telecom including the wireless and communication industries, including cell and tower site acquisition and construction.
• Agriculture including process manufacturing for crop production and farm management.
• Advertising and Media Industries.
• Gaming industries.
• Retail organizations including clothing, grocery, and department stores.
• Consumer Electronics and Gaming industries.
• Utilities including Oil, Natural gas, and Electric.
• Automotive industry
• Customer Service Industries.
• Industrial Manufacturing organizations utilizing lean, discrete, flow, and process manufacturing methodologies.
• Transportation, Supply Logistics, Distribution Services.
• Insurance Industry.
• Federal Agencies.
• Others

PROFESSIONAL EXPERIENCE:

Manager

Confidential, Bellevue, WA

Responsibilities:

• Manager, Applications Support; Managing support team for 24X7, tier 1 applications
• Delivered major product upgrades for the BMC Remedy application, latest version 9.1
• Support model development for the deployment and sustainment of KRONOS Time Keeping Management Systems
• Work with partners to develop solutions for managed services, development of SLA’s and other contractual agreements
• Developed KPI’s and SLA’s for both internal and external partners.
• Applications responsible for support were Remedy, Kronos, Minotaur, Equitrac, Accurev, Jira, Clarity, others.
• Continued duties as a Technical Delivery Manager, (TDM), for Enterprise Services
• Contributed to the development of the TDM role within Enterprise Services and promoted its’ duties and role to other groups within the IT group.
• Contribute to the development of processes and procedures within the TDM group
• Project and Program Management responsibilities, including scheduling, cost management, and task management.
• Managed the delivery of multiple projects and provided reporting activities for several deployments.
• Provide mentoring to other Technical Delivery Managers employed as contractors
• Conducted several interviews to support the hiring of contractors and FTE’s into the TDM group.
• Establish and foster relationships with other Confidential Enterprise IT departments

Consultant

Confidential, Bellevue, WA

Responsibilities:

• Current duties as a Technical Delivery Manager for the Enterprise Information Technology, (EIT), group, supporting Enterprise Systems.
• Project and program management of multiple projects, ensuring development and proper delivery of same.
• Provide support to Enterprise Program Office, (EPO).
• Develop key performance indicators to manage delivery performance and ensure quality product delivery

Director, Professional Services

Confidential, Woodland Hills, CA

Responsibilities:

• Provision of business solution expertise in numerous industries, and coordinate solution designs, business process re-engineering, and strategic business process designs.
• Applied applications solutions to Business Process Solution Designs with Oracle e-Business Suite and custom applications.
• Provide specific expertise with Logistics, Warehouse and Inventory Solutions, Distribution Solutions, Manufacturing, Operations, and Transportation Management.
• Responsible for solutions delivery and follow on sustained services.
• Provide project oversight for all solutions
• Pre-sales activities to include creating estimations, proposals, and statements of work
• Specific solutions through full ERP implementations
• Managed or sustained service agreements
• Additional application work, (adding additional modules, customizations, etc. into existing business models)
• Oracle EBS capacity planning for hardware sizing
• Customer Relationship Management, Sales and Operations
• Dunn and Bradstreet integration with Oracle e-Business Suite
• Trading Community Architecture
• Business Process evaluation and change management
• Business Process evaluation and change management
• Review business processes for sales and operations
• Provide recommendations for process improvement and change management
• Manufacturing and supply chain solution design
• Inventory, Bills of Materials, WIP, Manufacturing Execution, Order Management, Cost Management, Planning and Scheduling, Warehouse management, Bar-Code
• Supply Chain, cost management, solution design oversight.
• Supply chain solution design, project management
• Solution design, oversight, supply chain
• Sales and Operations including Customer management, Customer Master, Data Quality Management, Common Data Model, Trading Community Architecture

Senior Delivery Manager

Confidential, Los Angeles, CA

Responsibilities:

• Responsibilities included the overall delivery and management of the Program, including, schedule, resources, and fiscal responsibilities.
• Direct liaison between the company and the client.
• Responsible for the communication and interaction of all projects, programs, and release schedules.
• Responsible for development and delivery of Service Level Agreements in accordance with the overall contract.

Solution Design Architect

Confidential

Responsibilities:

• Project and Program management for various projects for IBM Global Business Services, including fiscal responsibilities, resource management, and reporting responsibilities to senior management.
• Provision of Industry Specific Solution Designs for various IBM clients. Solutions centric to supply chain, warehouse activities, logistics, transportation, and manufacturing.

Oracle Applications Project Manager and Project Architect

Confidential, Los Alamos, NM

Responsibilities:

• Lead client in determination of Scope, Schedule, and Cost for Fiscal Years 04, and 05.
• Developed project schedule and project plan.
• Developed processes and procedures for progress capture and earned value reporting.
• Established project governance to include change management, issues management, risk management, and configuration management.
• Developed resource plan and budget plan for Fiscal years 04, and 05.
• Introduced client to Oracle AIM Methodology and SDLC practices.
• Project Architect for the Oracle Applications.
• Modules: GL, AP, AR, PA, FA, HR, (OAB, OTL) PR, CE, PO, i-Procurement, Inv, WMS, i-Supplier, EAM, Oracle Projects, Oracle Tutor, Oracle Portal, Bar code, and customizations.
• Managed hardware improvements project to accommodate the Oracle Applications Suite, as well as all customizations to support the business.
• Senior level advisory to client, Strategic Planning Team, and Senior Advisory Group.