SKILLS:

• Lean - Agile-Scrum-Kanban-SAFe-Traditional Processes & Tooling
• High-Performance Teams & Leadership
• Enterprise Architecture (N-Tier, High Availability)
• Project, Product, Release & Portfolio Management
• Organizational Change & Collaboration, Communities of Practice
• Technical Practices (Dev - QA - DevOps, CI/CD, TDD, Refactoring)
• Open Technologies (Java/J2EE, UNIX/LINUX, Weblogic, Apache)
• Microsoft Technologies (Windows, C#, VB, Power shell)
• Web Systems (HTML/CSS/Javascript, XML, SOA, REST/SOAP)
• Operations (ITIL/ITSM, Data Centers, Managed Services)

TECHNICAL SKILLS:

Processes & Compliance: Lean Development, XP, Scrum, ITIL, Theory of Constraints/Critical Chain, Business Analysis, PMBoK, Kanban, ALM Tooling, Development & test tools (IDEs, Source Mgmt, CI/CD, DevOps, Requirements & Lifecycle Mgmt, Defect Mgmt, Test Automation)

Tools: MS Office, Web 2.0 (Blogs, Wikis, CMS Systems), Visio, SharePoint, BI/SSRS, TFS, SQL Server Analysis & Reporting Services, Excel Reporting Services, Jira, Confluence, Rally, ScrumWorks Pro, Pivotal, VersionOne, LeanKit, TeamForge, Mercury/HP Quality Center, BMC Remedy, Hudson/Jenkins, CruiseControl, ServiceNow

Software: Microsoft, Sun, UNIX/LINUX, BEA/Weblogic, Oracle, IBM, Open-source, Apache, Custom, Software/UI/Database Design, UML, Usability, Information Architecture, Wireframes), Java/J2EE, C/C++/C#, .NET, Visual Basic, Scripting Languages, Python

System Architectural & Hardware: Local, N-tier, Web, Custom, Embedded, High Availability, Web Services/REST, SOA/SaaS, Relational Databases, Clustering & Failover, Virtual/Cloud (VMWare/HyperV/EC2), Disaster Recovery, Data Centers (24x7), Networking, Server Hardware, PLCs, Robotics, Production Automation

EXPERIENCE:

Confidential

Agile Coach / Scrum Master

Responsibilities:

• Trained, coached, and led seven Scrumban teams in green-field cloud tooling product effort. Technical teams included application developers, QA, security, DevOps, documentation, and machine learning, also with efforts around market, sales and operational readiness.
• Developed training decks and content for modern software development, including supporting decks for moving to the “next level”… considering lean methods, BiModal organizations, enterprise stability, DevOps, XP & Test Practices, and reliability engineering.
• Laid foundations for improved knowledge management, best use of available channels, improved collaboration and development communications, and best information flow. Supported tooling changes in JIRA, Confluence, and dashboard/reporting mechanisms.
• Coached from leadership down, guiding executives, management, leads, and team members.

Confidential

Scrum Master /Lean-Agile Coach

Responsibilities:

• Trained and coached multiple teams in complex cross-functional & cross-team efforts to deliver new store POS capabilities, also interfacing and coaching infrastructure, business, product, and leadership stakeholders, delivering complex new application functionality, stronger team practice, and process improvements.
• Collaborated with QA, PO/BA, developers, and leaders to drive new organizational capabilities and communities of practice
• Hosted daily stand-ups, planning & grooming, retrospectives and critical problem-solving meetings, introducing and evolving new approaches while moving the teams and efforts forward.
• Supported and informed XP practices & technical progress including TDD and refactoring, peering/pairing/swarming, hybrid lean-agile approaches (Scrum, Scrumban, Kanban) dealing with legacy challenges and deep architectural complexities.
• Took up BA/PO responsibilities during organizational transition, including community of practice work for improved products and methods

Confidential

Senior PM, Scrum Master, Agile Coach

Responsibilities:

• Supported multiple teams (offshore & onshore; near cross-functional) on successful application development and infrastructure projects in Scrum and traditional methodologies, leading planning, prioritization, task execution, training, dependency & impediment management.
• Led multiple efforts in improving internal communications and information/knowledge sharing, improved practices & metrics, and implementation of information systems & tooling for Agile PMO / CoE.
• Hosted Scrum of Scrums meetings, managed vendor communications/contract, led/participated in Release Management/Deploy activities.
• Initiated thinking for Lean, Kanban, Theory of constraints perspectives and hybrid process approaches

Confidential

Agile Coach, PMO & Development Operations

Responsibilities:

• Supported over forty product teams in different agile approaches (e.g. Lean/Kanban, Scrum variants) through process design & techniques, planning & communications, requirements gathering & prioritization, training, technical implementation & roll-out, reporting & collaboration tools, CoP / CoE efforts, remote & offshore teams support, product development & release train, & library/dependency management.
• Coordinated migration of local development and collaboration tooling to central enterprise data center and implemented consolidated development process, tooling, & reporting, relocating from substandard local office implementations to central enterprise data center.

Confidential

Enterprise Lean/Agile Coach, Scrum Master

Responsibilities:

• For multiple clients, consulted and coached multiple teams and leaders on Lean/Agile transformation, including principles and practices, establishing Kanban and related metrics, portfolio & backlog management, team evolution & Scrum practices, daily stand-ups and retrospectives, organizational change, value-stream mapping, full lifecycle improvement (product management to release/deployment), cross-team coordination, technical practices and tools
• Provided training and coaching for teams and execs on tools & lean-agile methods, technical practices, value streams & process improvement, reporting & collaboration, group skills and rituals, philosophy & mindset, systems thinking, visibility, problem solving and roles.

Confidential

Consultant (Agile Coach/ ALM Specialist)

Responsibilities:

• Trained live and online on development tooling and leverage, lean/agile/scrum techniques and practices, deeper test capabilities, and metrics
• Consulted onsite with multiple clients and implemented Application Lifecycle Management (ALM) solutions based on Team Foundation Server 2010 and related products, including enterprise level implementations and migrations across multiple tools and process changes.
• Provided client guidance on process improvement, source management, build, reporting, work tracking, release/deployment, and other aspects (technical, process, organizational) of team improvement.
• Composed related blog entries, newsletter content, white papers, video content, and training materials

Confidential

Agile Coach, Process Lead, Project Manager

Responsibilities:

• Coordinated team efforts on migration tasks and led training efforts to bring all technical team up on new Scrum process & tools
• Established new end-to-end process, building on current methods but also bringing new team methods and productivity.
• Defined and implemented new tooling & process for agile and iterative methodologies, as well as deployment / release for legal web applications.
• Supported multiple related systems, including ongoing maintenance for internal data center, user & system administration (MS & Open Systems), virtual systems (VMWare) & storage(NAS), test environments, backup systems, SLAs, provisioning and risk management.
• Led cross-functional coordination and communication for management of ongoing releases to QA, pre-production, certification, and production environments
• Managed maintenance windows and scheduling of resources from development, QA, PMO, and Operations area; Documented and evolved processes, orchestrated and recorded deployment events, including personnel, technical aspects, failover & rollback.
• Defined and implemented source and build tooling & automated test on multiple J2EE web and support infrastructure applications for airline flight-line maintenance
• Coached development staff on tool usage, test interfaces, Scrum, branch & merge strategy and administration, defined and implemented automation and process for 5 development teams.

Confidential

Enterprise Agile Coach / Release Manager

Responsibilities:

• Led development teams and advised directors and senior management on process mechanisms and improvements for public service programs and hosting managed services; Defined resource management, process evolution & tooling, Lean-Agile flow, requirements development & prioritization, systems and administration for delivery and production release (MS & Open Systems), reporting, change management & organizational development, documentation and knowledge management; Supported multiple initiatives around compliance, quality, and risk management
• Development: Led implementation of configuration management systems, change control & process evolution, build and deployment automation, engineering approach & standards, release coordination, Maintenance of SLAs; Development coach on multiple projects; Primary contact on organization ITIL release management; Implemented SAFe mechanisms - Release Train, Portfolio-Program-Team Aspects, Product & Architectural Epics/Runway.
• Led QA-based improvements for online payment processing; Managed staff & related budget; Included functional verifications & automation, process improvement, performance & stress tests, security, and user interface (for customer payment pages and admin tools)

Confidential

Agile Project Manager

Responsibilities:

• Introduced Agile-Scrum approach, communications, development standards (managed releases, library mechanisms & re-use, build automation, QA lab and test mechanics unit/functional/integration/usability )
• Led 8 developers on multiple product platforms (MS & Open Systems; Handhelds, phones, & Desktops) and roadmaps
• Coded iPAQ handheld and interfacing for PC and digital recorder for speech recognition in medical dictation/transcription and other markets.