SUMMARY:

• Sr. Project Manager successful in leading and implementing many multi - million dollar projects that align business goals with technology solutions to drive process improvements and competitive advantage
• Managed delivery of many projects in the $3M - $5M+ budget range, immediate ROI, annual savings of $500K, $2.5M and 50 FTE’s, automation, reduced errors, improved processing turnaround time from 30 to 2 days
• Led many Application Development projects with project teams (largest 30+ IT resources) including technical, functional, testing, staff augmentation, diverse and geographically located
• Extensive Project Life Cycle and SDLC experience with Lean Agile, Scrum, Waterfall, & Six Sigma methodologies along with Iterative, JAD, RAD, and Prototyping approaches
• Experienced IT Program Manager, Project Manager., PMO, Consultant, Infrastructure, Application Development Manager, Sr. Programmer/Analyst, Business Analyst, QA Testing Manager and Lead
• Implemented many diverse technology solutions (E-Commerce, B2B, Web, Java, .NET, N-Tier, Client-Server, Workflow, Automation, Imaging, CRM, Data Warehouse, Mainframe, Midrange, Mobile)
• Experienced in industries: Consulting, Financial, Banking, Investments, Insurance, Trust, Government, Supply Chain Management, Retail, Medical/Hospital, Energy/Utility, Non-Profit

TECHNICAL SKILLS:

Productivity Software: CA Clarity PPM, Open Workbench, ACE, Agile, Lean, Waterfall Methodologies, Microsoft Project, Project Online, Project Server, SharePoint, Visio, Outlook, Microsoft Office (Access, Excel, PowerPoint, Word), Lotus SmartSuite, Novell GroupWise, Lotus Notes; PRIME, ITSM, EURC, Hostmaster, Microsoft Visual Studio Team Foundation, IBM Rational Team Concert (RTC); Atlassian JIRA System Dashboard; Monarch; E-HLLAPI Emulation PC / 3270

Business Application / Vendor Package: Siebel Customer Relationship Management (CRM), Oracle RightNow CRM, Microsoft Dynamics CRM, PeopleSoft HRMS & Finance, Oracle Financials, Oracle Data Warehouse, Oracle Enterprise Tax Management (ETM), STARS; ODJFS: CRISE, CCIDS, CCEAS, ECC, QUICK, SETS; iCube, QUIP, Protech Association Management Software with UX, MX, and LX Online; SEI Trust 3000 & Invest 3000; SunGard BondMaster & CertMaster; Epic Systems; LIFEPRO Professional Data Management (PDM); Fitech Systems Mortgage Loans; Portfolio Asset Management (PAM) Princeton Financial Systems (PFS); Commercial On-Line Transaction System (COLTS); LaserPro; CompuServe CModeW; Mag+; SLO; CIS; DIS

Application Development: .NET Framework, ASP.NET, VB.NET, Visual Basic (VB), VBScript, BASIC; Visual C#, C++, C; JAVA; JavaScript; Lotus Notes / Domino; PowerBuilder; Delphi; Turbo Pascal; FrontPage; XML; DHTML; HTML; IIS; DotNetNuke (DNN); CSS; jQuery; SQL, PL/SQL, T-SQL; Visual Studio; COBOL; RPG ; JCL; TSO; Easytrieve; FileAid; Natural; InfoBuild; Xtrieve; Assembler; IBM WebSphere MQ; WAS; RAD; IIS; MQSeries; CrossWorlds; Hublink; FileNet Visual Workflow; Imaging; SSAP; Fortify; Crystal Reports; COGNOS Impromptu; RoboHelp; Wise Installation; PVCS Version Control System

Databases: Oracle, Microsoft SQL Server, IBM DB2, IMS, VSAM, Lotus Notes / Domino, Microsoft Access, MySQL, Btrieve

Operating Systems: Windows, Novell Netware, UNIX, LINUX, MVS, Lotus Notes/Domino, iOS, Android, DOS

Infrastructure / Hardware / Network / Disaster Recovery: File Servers; PCs, Laptops, VDI, Tablets, Smartphones, IBM Mainframe; Midrange: IBM AS/400, S/36; HP RS6000, DEC VAX; Cloud Computing; CISCO, LAN, WAN, Wi-Fi; RF; TCP/IP; Veritas; IBM BCRS, SunGard, Andrews

QA & Testing Tools & Methodology: Automated & Performance & Stress Testing; HP Application Lifecycle Management (ALM); HP Quality Center (QC); HP LoadRunner; HP QuickTest Professional (QTP); HP WinRunner; Compuware QARun

EXPERIENCE:

PROJECT MANAGER

Confidential, Ohio

Responsibilities:

• Upgrade StreetLightOutage (SLO) from MS Bing Maps to Google Maps, interfaces, branding
• Implement Oracle CRM New Business module for different companies, upgrade version, convert Marketing
• Rewrite of SOA services (SOAP to REST) for CDR to backend mainframe systems CIS & DIS
• Implement new SOA framework, standards, tools, process, and upgrade WebSphere & MQ environments
• Test E2E of SOA with business applications for WebSphere upgrade of infrastructure and environments

Confidential

PROJECT MANAGER

Responsibilities:

• Infrastructure Project Manager working on a Global Security project for GTI and CTR
• Deploy 250 Servers globally at over 140 sites in 40 countries with a $3.5M budget
• Manage the rollout, purchase, delivery, site survey, rack, stack, cable installation, OS Build into production
• Perform PM, System Engineer, Network Engineer, On-Call and Test Certification support functions
• Process all system requests and processing with PRIME, ITSM, EURC, and Hostmaster systems

Confidential

Project Manager

Responsibilities:

• Project Manager and installer for multiple Confidential projects while saving over $20k
• Remodeled kitchen and bathrooms with new granite countertops, backsplash, lighting, shower, sinks, faucets

Confidential

Project Manager

Responsibilities:

• Project Manager on the Cyber Security team for Auto & Mortgage Banking ( Confidential ) using Agile
• Remediated risk vulnerabilities across all scanning functions (Static, Dynamic, Penetration Testing, DMZ)
• Worked with the ADM’s, Sr. ADM’s, and CTO’s to plan and set Target to Green commitment dates
• Successfully managed the Target to Green Dates for remediation of open vulnerability scanning breaks
• Managed the remediation of applications rated High with High vulnerabilities and open breaks
• Reduced the Confidential functional accounts with Easily Guessed Passwords risk with 99% remediation
• On boarded all non-scanned Confidential applications after discovering 15% of missing portfolio
• Reduced the Confidential Static Scanning average NVS scores by 91% from NVS 12 down to 1
• Managed the Perimeter Security Assurance Testing and remediation of vulnerabilities discovered during key application Ethical Hacking Testing (EHT) Penetration Testing in UAT and Production

Confidential

Project Manager

Responsibilities:

• Led 3 projects, with 8 large system releases with a budget of $1.2M
• Utilized Agile and Lean methodologies, user story management, tracking work items across three teams
• Implemented new products, external customer interface, reporting, and the actuarial rate generation ETL to enable Actuaries the ability to load and implement new rates into several systems eliminating future IT changes
• Coordinated server upgrades and testing with new hardware, O/S, and Database versions

Confidential

Responsibilities:

• Led IT changes and installations with LOB, offshore and onshore resources
• Coordinated the deployment planning, scheduling, ITSM process, LOB and IT approvals
• Performed analysis and testing for Output Systems Card Services and Mortgage Banking

Confidential

Responsibilities:

• Project Manager across multiple interlinked projects for the Non-Profit Association
• Utilized Agile and Microsoft Visual Studio Team Foundation managing user story backlog for tracking
• Increased memberships by 40% by implemented a new membership structure
• Implemented a new website redesign, development, new technologies, focus on iPads and Smartphones
• Received “Fast Track Excellence Award” from Vendor Protech for the new website
• Rebranded all internal and external items, new name, new theme, messaging, logo, and colors
• Developed and published a new digital magazine application and interface with CRM & Mag+

Confidential

Responsibilities:

• Project Manager performing research and assessment of vendor product offerings by Big Data vendors to fulfill the Center for Medicare & Medicaid Innovation (CMMI) data & reporting needs
• Provided recommendations on the viable vendors and products that provide Big Data Analytics Solutions and Services with Business Intelligence (BI) for the CMMI project funding from the Federal Government

Confidential

Responsibilities:

• Performed Requirements, Functional Design, Technical Design, Test Planning, and led the testing functions for the new Child Care system’s initial implementation of CCIDS and CCEAS, and the new Electronic Child Care (ECC) system implementation, and multiple service pack releases containing new functionality
• Performed release management functions, code migration, data queries for account selections, LoadRunner performance testing, FTP, file interface testing
• Performed QA and test strategies, test plans, RTM mapping, developed test scripts, performed testing, created and managed defects using QC for multiple projects
• Designed and standardized the QC workflow process, data fields, and established a regression testing process
• Facilitated and led client meetings with business, SME’s, Technical Analysts to gather business requirements
• Performed elicitation of Business Requirements, Business Rules, Process Flows, Software Design, Data Configuration, Business and Technical Documentation for multiple business modules for STARS transformation project implementing Oracle Enterprise Tax Management (ETM)
• Configured ETM system setup for multiple business processes

Confidential

Responsibilities:

• Led 5 system projects from requirements through implementation utilizing internal resources
• Implemented PeopleSoft HRMS, Finance, Tax, and interfaces releases
• Led corporate implementation of AXS-One Lotus Notes E-Mail retention product suite
• Implemented QC into multiple business units and used QC to map business rules to requirements, develop test strategies, test plan, scenarios, scripts, defect resolution, training

Confidential

Responsibilities:

• Led all application maintenance releases and supervised 3 BA’s from scope definition, requirements, planning, testing, and implementation
• Led ODJFS in planning the standards, processes, rollout and training of HP Suite of Testing Tools
• Performed Performance and Load Testing using LoadRunner on new QUICK web app., discovered, resolved multiple bottleneck issues with app., partial T1 line bandwidth, vendor

Confidential

Project Manager

Responsibilities:

• Led all Retirement & CDs Enterprise Releases from requirements through implementation
• Performed batch cycles, JCL updates, communications, tracked results and defects
• Developed Easytrieve programs and used FileAid for Account Selection Process and testing
• Created test strategy and test plans, and executed System Test, and UAT test functions
• Developed testing standards, plans, scripts, performed testing and defect tracking
• Trained users on QC, script planning, script development, and utilizing the defect process

Confidential

Project Manager

Responsibilities:

• Implemented key components to new Enterprise PMO, processes, standards, methodology
• Successfully managed the $3M QA project budget, 10 consultants, 15 internal testers
• Planned, designed, implemented, and hired Safelite’s first QA and Testing group to ensure quality implementation of $93M spend business transformation “SOAR” project with Siebel CRM
• Managed $500K DR budget and IBM and Andrews contracts, led all QA, BCP, DR meetings
• Managed 300+ existing small Project Service Requests, over 1000+ SOAR Project Defects
• Implemented Enterprise Release Management, QA & Testing standards & processes
• Designed, purchased, and implemented the QA Testing hardware and logical environments, and the HP / Mercury QC, QTP, WinRunner and LoadRunner Testing Tools
• Developed test strategies, test plans, executed automated test scripts using QC, QTP, WinRunner, LoadRunner performance testing on Siebel, Oracle Financials, Oracle Data Warehouse, Middleware, Mainframe, Telecom
• Successfully planned and directed 3 Enterprise Disaster Recovery exercises at IBM BCRS utilizing multi-site telecom, Mainframe, AS/400, UNIX, Servers
• Standardized and implemented new procedures for Computer Operations, offsite storage processes at Andrews, and onsite recovery at IBM BCRS Facilities, and resolved previous gaps, missing hardware, configurations, and problematic backup & recovery issues

Confidential

Program Manager / Project Manager

Responsibilities:

• Performed program and project management functions while leading, guiding, and directing the IMG business technology solutions across many different business initiatives
• Successfully performed full project life cycle leadership on multiple system implementations
• Successfully planned, directed, and implemented system projects on time at budget
• Provided business consulting, developed business cases, recommended solutions, research, analysis, design, scheduling, budgeting, and performed full PLC and waterfall SDLC on numerous project implementations
• Implemented over 100+ system projects, and over 1000+ application development service requests, and managed the Enterprise wide Project Service Request (PSR) System
• Created, hired, mentored and led a new Application Development, QA & Support Group
• Managed 20+ contractors, 12 internal developers, and QA support staff
• Saved $500K annually by designing and implementing new system process and interfaces to external vendor’s proprietary mainframe data access to new shared SQL Server Data Mart
• Saved $2.5M annually, 50 FTE’s, improved workflow processing time from 30 days to 2 days
• Implemented a new workflow system for internal and external 401K recordkeeping processing through multiple systems to automate entire processing, and add automatic error handling
• Implemented a large system to perform real-time interface calls to external vendor mainframe
• Designed and implemented new standards for development and testing
• Researched, reviewed, purchased and implemented a diverse set of application development toolsets, testing tools, and hardware configurations
• Successfully managed the Y2K upgrades and testing
• Successfully led & piloted national rollout of Windows 95, standard PC & laptop configurations
• Researched, analyzed, tested PC hardware & software; developed standards, configurations
• Saved $500k annually by removing customer T-1 lines
• Implemented and trained 30+ large U.S. institutional customers on Trust 3000 and CModeW
• Configured the CompuServe CModeW software and manual with over 30 unique modem configurations
• Designed, developed, tested, implemented and supported a new Relationship Management Profitability client/server system with 15 interfaces for Relationship & Commercial Banking
• Developed and tested multiple releases for Commercial On-line Transaction System (COLTS) and LaserPro using E-HLLAPI and screen scraping across diverse locations, configurations,