Pmo Manager Resume
SUMMARY:
- Accomplished self - motivated IT professional with experience in software applications development and web based solutions.
- Hands-on technical leader, business analyst, and project manager with ability to move effortlessly through and adapt readily to ever changing technologies through extensive experience and judgments.
- Extensive experience in designing application systems, managing complete software development life cycles (SDLCs), AGILE and coordinating project teams.
- Highly knowledgeable in wide variety of development tools and languages.
- Expertise in analysis, testing, debugging and requirements gathering.
- Familiar PCI Compliance, retail systems with credit card processing, and manufacturing industries.
- Consistently deliver excellent documentation, communication, and mentoring skills.
TECHNICAL SKILLS:
Application Software Development: System Design & Planning, Technology Integration
Project Methodologies: Project Management (PMP), SDLC, AGILE/SCRUM (CSM), Database Design Structures, Critical Thinking
Web/Internet Technologies/ Trends: Java, HTML, COLDFUSION MS OFFICE XP Suite, MS Project, MS Project Server, SharePoint, Clarity, Plan-View, PPM Optics
Databases and Technologies: Ajax, SQL Server, ACCESS, MySQL, PARADOX, Inter-Base, Alpha 5, Documentum D2
Operating Systems/Services: Windows XP, W7. W8, MS-DOS
Programming Languages: Ajax, PL/SQL, VB6, .Net, Confidential 5/7, COBOL
Other Knowledgeable Areas: Business Requirements & Financial Analysis, Team development and mentoring, Technical and financial project reviews, risk analysis, and product analysis, Staff Training and Mentoring, Quality Assurance, Customer Relationship Building/Maintenance, Tax and Accounting
PROFESSIONAL EXPERIENCE:
Confidential
PMO Manager
Responsibilities:
- Directed management guidelines, templates, and development processes for Payment Card Industry Data Security Standards (PCI DSS) compliance.
- Review and analyzed customer business strategies and their implementation needs.
- Managed the creation of the Disaster Recovery Plan for business continuation.
- Partnered with department directors for key process improvement.
- Mentored project managers in project initiation, planning execution and closure.
- Implemented software development change control process.
- Created and maintained project process templates.
- Maintain SDLC project methodology.
- Established work assignments, and monitored work performance.
- Directed the development of a process methodology to complement the enterprise culture.
- Partnered with directors establishing governance structure and road map that supports all areas of the business.
- Performed the role of Project Manager for high priority enterprise projects.
- Reviewed project documentation for completeness and accuracy.
- Prepared and managed departmental budgets and staff resources.
Confidential
Sr. Project Development Manager
Responsibilities:
- Managed multi project teams, 15 developers & contractors using development technologies of .NET, XML, SQL VB6, ColdFusion, IIS, ADO, ASP and Oracle Forms.
- Managed team’s promotions, performance and salary adjustments.
- Managed multiple projects, budget controls and project templates.
- Ensured project expectations regarding project scope, schedule and cost were met,
- Maintained a realistic comprehensive project plans and schedule from multiple teams.
- Provided daily direction for POS design, application development and implementation teams.
- Served as a key point of contact for project issue, risk, and change management processes.
- Managed and distributed a weekly executive report of accomplishments, milestones/deliverables, and forecasted activities.
- Tracked actual versus estimated project resources and associated costs.
- Directed project documents, objectives, requirements, scope activities.
- Coordinated and facilitated separate weekly program and sponsor focused status meetings.
- Established criteria lead selection process for selecting one software system out of 30 vendor packages.
- Retail Project responsible for development and Implementation for:
- Development of a $5.5M Tomax/Oracle ERP POS solution for 375 plus retail stores,
- Sizing the POS server environment,
- POS change Management Process and Configuration Testing Management,
- Oracle integrated POS Lead Management system,
- Corporate wide Universal Finance/Payment processing system,
- Web-based integration to Oracle purchasing & inventory system,
- Retail System - migrating legacy based VB4 store system to a VB6 & .Net based store system environment,
- Software Designed in 3 tiers, front-end, middle and back-end,
- Improved stores POS efficiencies by:
- Secure credit card & gift card processing,
- Real time order submission,
- Providing multiple web portals for fast order lookup, previous day sales, sales reporting, store communication status, competitive information, time recording and corporate to store messaging system,
- Creating status notification,
- Creating extensive error-logging and polling dash boards,
- Automatic software updating,
- Proactive store closing process.
- Stabilized store order polling software efficiencies by:
- Condensing number of software programs,
- Increasing server capacity,
- Replaced 3rd party communication software with integrated VPN technology solution,
- Improved Retail Help Desk operations by:
- Providing daily staff direction and guidance,
- Developed store hardware staging processes,
- Streamlining POS Help Desk functions into corporate Help Desk.
Confidential, Tampa, Florida
Technical Director/Owner
Responsibilities:
- Directed the technological design, development and implementation strategies for the business tax and medical inventory bar code application software development.
- Directed and implemented take-to-market product strategy plan, product promotion, marketing support, product pricing, customer liaison, new account and industry penetration strategy.
- Formulated pre-sales presentations for major accounts and consulted with customers on application technology direction.
- Directed technical staff, developed program specifications, wrote code, conducted walk thru reviews, prepared test data and carried-out system testing before product release.
- Developed Income Tax and Inventory systems using Confidential (object oriented) and VB programming technologies.
Confidential, Tampa, Florida
Development Manager/Owner
Responsibilities:
- Developed optical document storage and data base retrieval systems in a start-up organization.
- Responsible for the design and development of vertical market business applications.
- Responsible for working guidance of database development projects using several database software products.
- Provided work direction for senior application designers and programmers.
- Raster to vector scanning services provided to City and State agencies, corporate businesses, engineering department with backlog of blueprints.
- Blueprints were scanned and digitized for modification with CAD/CAM software.
