SUMMARY:

Technology professional with 10+ years of solid management experience in privately - held, Fortune 500, and DoD companies, building a career as a Director of IT and CIO, dedicated to the innovative utilization of technology for the alignment of IT objectives with business goals, and a continued commitment enabling corporate America to compete, technologically, on the world stage.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows 7, 8, 10, 2KPro, XPPro, 2KSvr, Microsoft Windows NT (Server & Workstation), Citrix WinFrame, MetaFrame, VMware

Mail Services: Microsoft ExchangeMS Outlook, MS Entourage

Front Office: MS Office Small Business, MS Office Professional 2002, 2003, 2007, 2010, Microsoft Project 2002, 2003, 2007, 2010, WordPerfect, Lotus SmartSuite®

Back Office: Microsoft Back Office, Microsoft SMS, Domino Server, Netscape Server

Backup, Restore, Disaster Recovery: Legato NetWorker, Apache, Cheyenne, VERITAS, TSM, tier storage, VMAX, Netapps, Vplex, data domain, data replication

Database: Lotus Notes, Microsoft Access, Microsoft SQL, Paradox, Oracle AS/400 RPG, ODBC, ESSbase, Hyperion

Management Software: Project Central (MS Project Server), ACT, MS Great Plains, Clarity

Development Utilities: Visual Basic, FoxPro, MS Developers Toolkit, MS Visio, Rational Software

Network Transport: Microsoft Networks, Novell Networks, TCP/IP, PPTP, IPX / SPX, NetWare, Active Directory

Web Development: JAVA, Microsoft WEB, Microsoft .Net, UML, VRML, XML, HTML, IIS

Network Infrastructure: IBM MQSeries, Ethernet / FastEthernet, Token Ring, 10BaseT / 100BaseT & 10Base2, Telnet, FTP, Monitoring - MOM, element manager, availability management, performance management, network performance management, application performance management

Hardware Service: ProLiant, IBM PC Server, Robotic DLT Tape Library, IBM Mainframe, PIX Firewall, AS/400

Cloud: Public cloud, hybrid cloud, private cloud, SaaS, IaaS, Hellion, Trend Micro AWS, Azure, OpenStack, MS Cloud

Organizational Experience: DOD, Academia, Non-profit, Healthcare, Pharmaceutical, Manufacturing, Banking and Financial, Insurance

EXPERIENCE:

Confidential, Malvern, Pennsylvania

Program/Project Manager

Responsibilities:

• Created Business Case for budget acquisition, managed project budget vs. actual and forecast variances (capital and expense).
• Created and managed project and resource schedule and tracks monthly progress in ServiceNow and Kanban Sprint Boards
• Responsible for application and technology change management requests
• Defended infrastructure modifications during change management meetings
• Managed project Risks, Action Items, Issues and Decisions
• Created and distributed regular communication to Users and stakeholders during migration activities and regular progress meetings
• Responsible for SharePoint team site creation and administration for Program and project locations, to include advertisements, evangelization message creation, and translation into local language
• Managed the efforts of internal Engineering, Architecture, Corporate Communications, Business Analysis, and Business Owners for application and infrastructure.

Confidential, Philadelphia, Pennsylvania

Project Manager

Responsibilities:

• Created RfP for vendor selection, rated respondent proposals for contract award, and worked with Legal to establish Master Services Agreement
• Created Business Case for budget acquisition, managed project budget vs. actual and forecast variances (capital and expense).
• Created and managed project and resource schedule and tracks monthly progress in Microsoft Project
• Responsible for business change management, Operational handoffs, SLA/OLAs
• Defended infrastructure modifications during change management meetings
• Managed project Risks, Action Items, Issues and Decisions
• Created and distributed regular communication to Users and stakeholders during migration activities and regular progress meetings
• Great Plains migration from current state GP 2013 to GP 2016 while supervising and directing the efforts of RSM (vendor) activities
• Created project plan in cooperation with vendor for agile deployment and post deployment configuration
• Managed project budget and reported status to PMO, Executive Steering Committee, and stakeholders
• Ensured schedule of activities were completed on time and on budget for 6 internal and 3 vendor resources
• Managed and supervised 3 additional project resources for QA and testing of migrated data TFS to VSTS and Azure cloud migration
• Created RfP, rated respondents, recommended award, contributed to MSA and SoW
• Managed BoM POs, project capital and expense
• Worked with Architecture team to establish scope
• Produced RACI for vendor creation of waterfall project plan for VSTS and agile project plan for azure
• Managed 4 vendor and 11 internal resources against project schedule
• Managed and supervised 4 additional resources from QA and test on each of the project efforts
• Data Security and Accessibility
• Managed 2 developers in the production of access privilege remediation scripts to be run enterprise - wide in phase 1
• Managed 2 developers in the creation of obfuscation standards for customer PII in accordance with federal regulatory audit standards
• Worked with Architecture team to establish SoW and Scope
• Established enterprise standards for PII obfuscation of client data with executives and department managers
• Managed budget and reported status

Confidential, Princeton, New Jersey

Project Manager

Responsibilities:

• Created Business Case for budget acquisition, managed project budget vs. actual and forecast variances (capital and expense).
• Created and managed project and resource schedule and tracked monthly progress in Microsoft Project.
• Responsible for business change management, Operational handoffs, SLA/OLAs.
• Defended infrastructure modifications during change management meetings.
• Managed project Risks, Action Items, Issues and Decisions.
• Created and distributed regular communication to Users and stakeholders during migration activities and regular progress meetings.
• Worked with BI&I and Roanoke business stakeholders, in-house application developers, and third party vendors (StratospherIQ and Confidential ) to scope requirements.
• Managed and supervised 6 project team resources from BI&I, 5 from Roanoke, 8 from MunichRe, and 2 from third party vendors using PMBOK methodology.
• Enterprise Content Delivery Solution required the establishment of global video conferencing capability utilizing Skype for Business
• Worked with internal resources in North America and Germany, business stakeholders, and in-house application developers to deliver Microsoft Framework solution using agile methodology.
• Managed and supervised 23 project team resources in the timely execution or project tasks.
• McAfee Data Leakage Protection Solution established Security rules for USP and portable device compliance for corporate use on enterprise-wide assets
• Worked with Security, Engineering and Business Units throughout Munich Re to establish criteria for rule sets governing deployment of McAfee DLP.
• Managed and supervised 8 project team resources in the timely execution or project tasks.

Confidential, Jersey City, New Jersey,

Program Manager

Responsibilities:

• Responsible for budget and finance, resource and scheduling, scoping and coordinating, change management and liaising with ITPMO on multiple concurrent projects for the Global Trade Repository network.
• Served as the Project Management point of contact between GTR and various resource Groups within Confidential on multi-million dollar projects from their inception through completion.
• Responsible for Project budgets of up to $5M and related reporting (Capital Expense, Operational Expense, Forecast v Actual Labor, Professional Services SoWs and Third-party Vendors) using Microsoft Project and HP PPM tools. Executive-level Project Status creation and maintenance.
• Coordination with PMO on Audit compliance and Permit to Operate (PtO):

Confidential, East Hanover, New Jersey

Project Manager

Responsibilities:

• Planning, scheduling and coordination of Disaster Recovery exercise with business units and respective testers
• Segmented into 19 waves, this effort migrated 101 applications, 163 servers, and related database systems and decommissioned network devices, circuits, and AS/400 systems no longer viable in the landscape.

Confidential, Buffalo, New York

Project Manager

Responsibilities:

• Responsible for coordinating, defining, staffing, and managing one, or more, concurrent projects. Serve as the Primary technical point of contact with management and various technical personnel on projects from their inception through completion.
• Responsible for Program Budget of $15M and reporting using Clarity.
• Responsible for production of Program-level Project Plans in MS Project (for import into Clarity).
• Executive-level Project and Program Presentation creation and delivery.
• Coordination with PMO on compliance and regulation. In addition to the Program-level duties bulleted under the Projects listed below, the roll was also responsible for, among other things, directing the efforts, and overseeing progress of IBM and EMC Project Managers, as follows:
• The Project Managers work across the Business Units, IT/IS management, IT/IS Engineering, Systems Analyst, Software Development, Infrastructure, Database, and Technical Writing teams, to ensure the delivery of a high quality Systems.
• The Project Managers work with the project Business Owner to oversee delivery performance, ensure delivery quality, and report schedule, cost, and execution performance to Program Manager.
• The Project Managers develop project schedules, coordinate project status meetings, and manage resources for all deliverables and repoirt Lessons: earned to Program Manager.

Confidential

Director of IT Operations

Responsibilities:

• Successful project delivery thru PMBOK methodology utilizing Project 2010
• Business Process Improvement utilizing ITIL
• Business-focused approach to project delivery utilizing Clarity, Aperture, and CMDB
• Managed SharePoint project Team sites utilizing 2010
• Facilitated sessions to analyze workflows and define requirements
• Lead cross-functional teams within Confidential PMO standards
• Documented business processes, workflows, and requirements (Runbooks)
• Made presentations on project metrics utilizing Excel 2013 and PowerPoint 2013

Confidential

Director of IT Operations

Responsibilities:

• Created project plans and monitored plans throughout the duration of project for application development and IT transformation
• Ensured quality and timeliness of project results
• Resolved escalated issues and referred problems to the next level
• Prepared standard and ad hoc management reports and presentations
• Organized and directed project teams
• Assures the attainment of high quality results as scheduled and within budget. Efficiently interacts with peers and next level of management.
• Worked across business unit, IT teams, DBA support, and application support teams to coordinate and ensure successful right-sizing of applications and infrastructure
• Worked with application support teams in planning impact, ensuring test plans were in place, making necessary changes to applications, and testing to ensure successful upgrade of infrastructure, operating systems, and databases

Confidential

Director of Storage

Responsibilities:

• Managed the migration of 2143 large, complex, systems, often involving multiple vendors, consultants, technologies, and risks to the business units, within 3 months
• Conceived and implemented migrations by conducting inventory discovery and analysis of 2143 physical and virtual, UNIX and Intel servers, conducted kick-off meetings with business units (BUs), created of Change Requests (CRs) for implementation, conducted Technical Reviews with ITO and IT support teams, generated runbooks for implementation, and managed migration events
• Managed 6-8 migrations simultaneously, at various stages of completion, where the project team includes 10-15 IT professionals
• Developed project plans, defined project purpose, roles, risks, tasks, milestones, and measures of success
• Ensured financial status, material variations, and technical information were proactively and effectively communicated to numerous audiences, including senior management, stakeholders and junior staff
• Set and managed delivery expectations, which include delivering tough messages to stakeholders and management
• Addressed unusual and non-recurring problems by devising approaches to assess the situation and introducing new procedures or tools, as necessary
• Led team in performing regular risk assessments and managing risk mitigation plans
• Anticipated and addressed obstacles and potential areas of risk and provided timely feedback on performance to Resource Managers for all assigned staff

Confidential, Livingston, New Jersey

Infrastructure and Application Project Manager

Responsibilities:

• Working with vendor resources, the Confidential Project Team included the Site PM, Infrastructure PM. Application PM, Release Management, and Network Engineering and Operations for a total of 27 personnel.
• The logical segmentation of current state CIs spanned all of Chartis domestic and international domains, VLANs, DNS, switch configuration, wireless and wired infrastructure, Citrix and and VMware environments.
• The objectives of the Migration Organization are to:
• Create a repeatable process for migrations independent of size, location or business unit.
• Develop a consistent set of tools and usage methodologies.
• Develop and leverage the diverse skill sets required to support infrastructure, application, and data migration.
• Develop the processes and techniques to enable the migration from the legacy Data Centers (BU Locations), Old Generation Data Centers (OGDC) (AIGGS Locations) into the Next Generation Data Centers (NGDC). The two NGDCs are Livingston, NGDC1 and Fort Worth NGDC2.
• Infrastructure Project Manager - works in conjunction with the Business PM to facilitate the collection of the detailed infrastructure information which is required by the Migration Factory and Build Services. They are also responsible to manage the transmission of the application and data assets to the appropriate target environment. The Infrastructure PM and the Application PMs are organized as a staff pool of 27. Some of the data collection points and activities the Infrastructure PM is responsible for are:

• Hardware and software infrastructure inventory
• 3rd party tools (development, management and production)
• Physical tape usage (local and off-site storage); coordinate the disposition with the Business PM
• Current state disaster recovery implementation (3rd party vendors)
• Security requirements
• Network configuration (specifically local considerations) and extranet requirements
• Firewalls and DMZ requirements
• Messaging
• Local Telephony (PBX requirements)
• Migration schedule planning
• Application and data migration
• Infrastructure Testing Coordination

• Application Project Manager - works in conjunction with the Business PM to facilitate the collection of application and data information which is required by the Migration Factory and Build Services. As said above, the Infrastructure PM and Application PMs are organized as a staff pool of 27. One important point, in many cases, for smaller sites, the Infrastructure and Application PM are the same person. Some of the data collection points the Application PM is responsible for are:

• Application inventory
• Application architecture
• Application mapping
• Consistency groups
• Migration schedule planning
• Pre-migration application latency baseline
• Post-migration application latency baseline
• Application testing (test scripts)
• Automation (run books)

• In order to manage the high volumes of application migrating each quarter (~2,000), a stringent set of principles and standards have been put in place to minimize the decision process on what to do with each application. The Migration approach is as follows:

• Inventory and Analysis
• Plan
• Migrate and Build
• Remediate and/or Transform
• Test
• Go Live
• Decommission

Confidential, Richmond, Virginia

Project Manager

Responsibilities:

• Brought on as a replacement Project Manager to deliver production infrastructure projects related to datacenter consolidation Efforts.
• The objective of the KDC3 Migration Effort was the total consolidation of the KDC1 and KDC2 datacenters into one holistic facility, KDC3.
• This effort consisted of a series of Swing Events that resulted in a total migration Effort, which remained transparent to the Lines Of Business and affected device/application Owners, in accordance with Confidential Agile and PMBOK PDMO methodology.
• Utilizing Clarity, MS Project, and Team site (MOSS) tools, the PM responsibilities included budget management and reporting, resource allocation and management, status reporting, issue and risk tracking and mitigation, vendor management, and the creation of implementation Toolkit documentation for the coordination of each Network Swing Event. Projects conducted in accordance with CMMI process methodology and ITIL best practices.
• Working with IBM, Verizon, and Cisco resources, the project CapOne Team included the PM, Lead Engineer (SE Planner), QS Support, Infrastructure Release Management, and Engineering for a total of 20 personnel.
• The logical segmentation of Swings spanned Restricted and Control domains, VLAN tag changes, switch configuration, wireless and wired infrastructure, Bluecoat and F5 appliances, and VMware environments.
• Stakeholder buy-in and communications were written and coordinated in keeping with project Release Management best practices, and Quality Services validation of pre and post Swing Events for applications, impact assessment for systems, and contingency planning for outages during the following Events: