SUMMARY:

• Over 17 years of experience in Project Management, Leadership, IT Management, Architecture, IT Systems/Networks, Web Analytics, Project Management and PMO solutions.
• Excellent with PMO, EPM/PPM, IT Project Management, Change Management, ITIL, SCRUM, Agile, MS Project Server, MS Portfolio Server, SharePoint (MOSS/WSS), IIS, Windows Servers, SQL, SQL Reporting Services, SEO / SEM, Web Analytics, Security, Virtualization and Network Management, IT Tools & automation solutions.

TECHNICAL SKILLS:

OS: DOS, Windows 95, 98, Me, NT, XP, Win2000, Win2003, Win2008 Active Directory, Small Business Server 2000/2003/2008, iPAQ Pocket PC, Linux 7.x

Technologies: OSI, ISDN, DSL, BGP, TCPIP, DNS, WINS, DHCP, RAS, VPN, NAT, SNMP, Wireless Networks, 802.11

Switches / Routers: CISCO Catalyst 1900 Series switch, CISCO 2500/2600 Routers, NETGEAR Remote Access ISDN Router RH 348, Speed Touch 510 DSL Router, KVM Switches, Wireless Routers Netgear WS641 & HP, Dell TrueMobile 1184 Wireless Broadband Router.

Hardware: Compaq Servers, Dell PowerEdge Servers, Blade Servers, IBM @ Server X series 225 & 325, HP Color LaserJet 4550 Series, HP LaserJet 2200 Series. DAT Backup Drives. Mirroring, Spanned volumes, Stripe Set, Raid 5. SCSI

Languages: C++, Fortran77, HTML, WSH, JavaScript, C# .Net, Web Services

Database: dBase III+, SQL 7 / 2000 /2005, SQL Reporting Services, SQL Analysis Services

Firewalls: CheckPoint NG Firewall, CISCO PIX Firewall, MS ISA Server 2000/2004, Norton Internet Security, ZoneAlarm, Sygate Personal Firewall

Security Products: MS Proxy2, MS Baseline Security Analyzer(MBSA), MS SUS server, MS Server Appliance Kit, MS Certificate Server, Web Sense Filtering, LAN Guard Network Scanner, HFNetchk, ISS Internet Scanner, eTrust Intrusion Detection, Norton AV Enterprise Edition with management consoles, Panda AV, AVG Antivirus, Avast Antivirus, Mcafee GroupShield Security Suite 5.1, Mcafee Antivirus for Exchange, Mcafee ePolicy Orchestrator, PestPatrol, GFI Mail Security, SSL, IPsec, S/MIME, Network/bandwidth Traffic Analysis Tools, PRTG, Forensic method & technologies.

Installers: Norton Ghost, Veritas WinInstall LE, Install Shield, Windows Remote Installation service (RIS).

Web Servers & Related: MS IIS4, 5 & 6 including FTP & PHP on IIS, Apache 2.0, Web Trends Professional, Log Analyzer.

Server Management: MS Application Center, MS Clustering Service, Load Balancing Services, Citrix MetaFrame, Microsoft MOM 2000, MS System Center products.

Virtual Servers: Microsoft Hyper - V Server 2008, Connectix Virtual Server, VMware GSX Virtual server / workstation V.2, 3 & 4, Microsoft Virtual Server 2005, Microsoft Virtual PC.

Mail/Instant Messaging: MS Exchange 5.5, 2000 & 2003 (Mail, chat & Instant Messaging Servers), Live Communication Server 2003 & 2005.

Portals/ Project Mgmt: MS Site Server, MS SharePoint Portal Server2001/2003, WSS3.0, MS Project Server 2002/2003/2007 with Project Professional.

Remote Management: Symantec PC Anywhere, MS Terminal Service, VNC & other popular tools.

Bug Tracking System: Mercury Interactive Astra Fast Track, Bug Collector, Bugit, Test Track Pro.

Streaming Media: Windows Media Server 2000 & 2003, Windows Media Encoder, Encoding media in multiple bit rates, Windows Media On-demand Producer, Publishing of webcams video / pictures using different products.

Designing/Multimedia: Adobe Photoshop, Macromedia Fireworks, Flash & related tools.

Developing: MS FrontPage, Macromedia Dreamweaver

Managing Developments: MSDTC, ODBC connectivity, COM/COM+, MDAC, Administration in VS6 &VS.NET environments.

Other Tools: MS Office all versions, Word, Excel, Outlook, PowerPoint, Visio, Symantec WinFax, Microsoft Fax Service, MS Visual Source Safe, SQL Source Control, Hyena, IPSentry, SiteScope, Spotlight tools by Quest Software.

Sound Editing: Sound Forge XP, Cool Edit

PROFESSIONAL EXPERIENCE:

Project Program Manager, Solution Architect, PMO, PPM Consultant

Responsibilities:

• Worked with the Fortune 100 companies to migrate Project Server and SharePoint 2010 to 2013 and 2016. Also migrated to Azure and Office 365 IAAS, SAAS, PAAS clouds
• Worked on the migration of SharePoint 2010 to SharePoint Online (Office 365)
• Rolled Collaboration suites for users including SharePoint Online, Yammer, Office 365 Video and OneDrive For Business
• Worked with the CISO / Security team on the Information Security, policies and Governance for Office 365 data using eDiscovery, Compliance, Policies and procedures
• Worked on Business Process optimization by using MS Visio to map process, InfoPath Forms to capture the data and forms input, SharePoint Designer Workflows to automate and integrate process steps
• As part of PMO team helped the customers’ PMO / PPM teams. Created Project Intake process and solutions, PPM Dashboards, PPM Reports
• Provided training and support to PMO and PMs, BAs on MS Project Server PWA, MS Project Professional and Project Sites
• Created Dashboard and Reports using PWA, MS Project Professional, SSRS, Power BI, SAP Lumira and Microsoft Excel
• Setup the PMO for a client using MS Project Server 2010 / 2013 EPM and SharePoint as the solutions.
• Established EPM / PPM processes for Demand Management, Resource Management, Project Business Intelligence and Portfolio Management
• Building partnerships, PMO Solutions, SEO / SEM Strategies, Website & Portals Management, Services & solutions architecture, EPM, SharePoint and Virtualization practice.
• Building practice on PMO solutions, Enterprise Project Management Solution (MS Project Server, Portfolio Server, SharePoint (WSS/MOSS)), BI solutions, Networking & Automation solutions, virtualization services
• Setup the PMO for a client using MS Project Server 2010 EPM and SharePoint as the solutions. Established EPM / PPM processes for Demand Management, Resource Management, Project Business Intelligence and Portfolio Management
• Managed the website design & development projects including Search Engine Optimization (SEO) strategies
• Created Search Engine Marketing (SEM) campaigns using different networks including Google, Yahoo, MSN
• Started the company’s online social media and Email Marketing campaigns
• Managing the team to develop the Learning / Training portal
• Build partnerships with vendors for different services and solutions offerings
• Installed and Configured the Sharepoint Server farm comprising load balanced web / Application servers, with Network Storage, SQL Cluster
• Deployed Sharepoint 2010 and Project Server 2010 in a single Sharepoint farm using SQL cluster and same set of servers for both applications. Created an architecture for these two applications in way which saved the client almost $70k in licensing costs
• Rolled out a SharePoint BI (Business Intelligence) project. Designed, architect and implemented the solution. In the project, leveraged the SQL Reporting Services 2008 R2 integrated with SharePoint 2010, Performance Point dashboard and Excel Services to create report and dashboards for the business users. Created the sites and reporting structure and web parts to pull those reports. Implemented the Kerberos authentication for the SharePoint 2010, SQL Server and SQL Analysis Services.
• Created Sharepoint Governance Plan to manage the Sharepoint with IT and Business Processes and procedures
• Deployed the Sharepoint 2010 web application for internal employees and external vendors for increased collaboration
• For increased security deployed ISA firewall and SSL certificate for the external Sharepoint web application
• Deployed Intranet Portal on Sharepoint 2010 besides using it for collaborations sites and enterprise search
• Customized the Sharepoint sites using built-in features and using Sharepoint Designer for the different business needs of HR, Marketing, IS and Engineering departments
• Created customized Sharepoint templates for sites, libraries and lists
• Deployed and configured the Enterprise Search using Sharepoint Server. Used Sharepoint Scopes and Best Bets features to bring intelligence to the Sharepoint Search results
• Configured MS Project Server - PMO system with Sharepoint to manage enterprise wide projects with PMI processes
• Created Sharepoint workflows to automate business processes
• Created Sharepoint Taxonomy, Site collections and Site Structure based on departments and business use
• Updated master pages and site themes
• Used Sharepoint MySite functionality to roll out personal users site with colleagues and skill level update on the site
• Used and customized Sharepoint BDC functionality to integrate the data from other business application into Sharepoint
• Conducted requirement gathering sessions with different business users to under their process and provide them solutions
• Conducted Sharepoint Trainings and developed training contents
• Planned for the Sharepoint add-on tools / web parts for different departmental needs including Content Mapper for content authoring using DITA standards and Arc GIS web part for Geographical mapping
• Worked on the Information Architecture, Sites Hierarchy, Governance and Taxonomy
• Conducted Sharepoint and Project Server 2010 overview training sessions for the project team

Senior Project Manager / IT Data Center Manager

Responsibilities:

• Budgeting, Managing IS Projects and Resources, Managing Direct Reports, Process Improvement, Business continuity, ITIL, Data Center Management, Sharepoint 2010, PMO setup using MS Project Server 2010, Security, VMware Virtualization VSphere, ESX, Citrix, RDP, NetApp Storage, Cisco, Barracuda, Symantec, Firewalls / Web / Email Filtering, Security, CIP Standards, Lyris Email Lists, Facility Commander, Windows 2008, Active Directory, Exchange Server, Vendors Management
• Worked with VPs from Operations, Finance, Assessment and Compliance departments on projects
• Managing IT department and direct report
• Creating budget plans and resource management plans
• Project Achievements (Together these initiatives saved more than 100K to the organization):
• Data Center Move to new location
• NetApp Upgrade
• Vmware Cluster Upgrade from 4.0 to 5.0
• P2V conversion of physicals servers for my IT Cost Saving Initiatives
• Active Directory 2003 to 2008 Upgrade and Disaster Recovery
• Windows 2008 R2 Data Center Edition roll out to save licensing costs
• SQL Server Databases Consolidation and Shared SQL Server 2008 R2
• Lyris Email List Security and Re-architecture with DMZ
• Migrated old JSP based Board Site to Sharepoint 2010 for internal and external users with SSL security
• Data Security, Encryption and Secure Storage wiping of old hard drives
• Data Center Move to new location

Environment: Client is the non-profit electric power reliability and compliance standards for the industries of the region.

Sr. Project Manager / Assistant Director IT - Finance PMO

Environment: PMO Setup and managing Microsoft Project EPM 2003 / 2007 for different business segments of parent company. Due to my good performance, I got ‘Exceed Expectation’ rating in common review for two years consecutively.

Responsibilities:

• Managed the project for MS Project Server 2007 EPM solution deployment involving load balanced SharePoint web servers (using F5 switch) & application servers, SQL Reporting and Analysis Services, Portfolio Server 2007. The solution involves use of Citrix Metaframe for external users, NAS storage for profiles / cache location & customizations using Office Admin Setup. Implementation also involved working with business and IT Project Management staff. Part of the work was to coordinate work with database, Wintel, Infrastructure, Performance testing and desktop management teams. The PMO solution is to be used by 6000+ users.
• Managed a team of 50+ users (IT/Business) across different departments & segments during the roll out of the system
• Managed the offshore development team and developed PeopleSoft to Project Server 2007 integration, involving multiple instances of Project Web Access for different business segment of parent organization. The application involved C# .NET, Project Server 2007 PSI Web Services, Active Directory, C# FTP application, and CA AutoSys Enterprise Scheduling tool. The team also developed custom Project Web Access 2007 Event Handlers for the business processes
• Worked with business & IT for gathering requirements and bringing consensus on the project deliverables
• Worked with ITIL processes for Problem, Incident, Issue and Change management using HPSD system
• Created IT processes around Project Server to better manage the system
• Implemented MS Project Server 2003 Change Management System using SharePoint
• Created Issue Tracking System (ITS) in SharePoint for better end-user support and issues reporting
• Managed custom applications integrated with Project Server 2003 (involving PeopleSoft and MS Access Reporting Dashboard)
• Managed direct reports
• Maintaining MS Project Server2003 involving multiple load-balanced VNS servers, load balanced web servers & SQL Analysis Server. Automated the resolution to fix cube / VNS issues
• Using SQL queries to better manage environment
• Mentoring and training Project Managers in effectively using Project Server for their projects
• System and Web Analytics to the Project Server and SharePoint web sites
• Initiated Finance Knowledge, Collaboration and Document Management Business Process Optimization Project using SharePoint with estimated savings of 100K + per year

MS Project Server Manager

Responsibilities:

• Enhancements in existing EPM 2003 environment
• Deployed SP2a & client upgrades & Test Environment Deployment
• Citrix Implementation
• Project Plans Security Implementation
• Task Level reporting in OLAP cube & created task level views
• Used their Documentum eRoom system as collaboration tool. Created Issue Tracking System (ITS) within eRoom to manage EPM issues
• Used Peregrine system for their Change Management issues
• Created standard Project & Portfolio Views
• Created & managed Custom Fields & Outline codes, ERP & Enterprise Global Template maintenance
• Team Trainings
• Helping their DBAs in resolving issues

Independent Streaming Media / Application Consultant

Environment: Did consultancy for a company in Minnesota, including the support for their healthcare application & creating eLearning system with Windows streaming media.

Responsibilities:

• Installation, configuration & support of the client’s healthcare application
• Creating an eLearning system using Windows Streaming Media technology for one of their client
• Project Coordination between on-shore & off-shore team

Independent EPM Consultant

Environment: Online Consultant of Microsoft Project Server EPM 2003 & 2007 for an IT company.

Responsibilities:

• Installation, configuration & customization of MS Project Server 2003 & 2007
• Domain based Virtual Server 2005 setup for Project Server 2007
• Project & Portfolio views creation
• Presentations to the client on the features of the product

EPM / PMO Consultant

Environment: The project was the implementation & setup of PMO using Microsoft Project 2003 involving dual Win2003 servers with IIS, SQL, Analysis services & SharePoint products & single server installation for development.

Responsibilities:

• Worked within PMO to implement the PMO solution
• Installation, configuration & customization of MS Project Server 2003
• Integration of SharePoint with MS Project for tracking Issues, Risks & Documents
• Creation of Project & Portfolio views for Managers & Executives
• SQL Administration involving configuration, OLAP Cubes, database backups, TSQL, & maintenance
• Single Sign-on of MS Project & SharePoint with AD-synchronization
• Enterprise Resources addition, RBS & configuration
• Created & documented processes for users & administrator
• Created Project Team SharePoint Site to effectively manage all the activities related to MS Project
• Backup Automation of different MS Project components using script (DB, views, global template, SharePoint sites)
• Worked on Project Security to make it compliant with Company’s Cyber Security
• MS Project Integration with existing web time entry system
• End user support, training & issues resolution
• Visual Source Safe (VSS) for versioning of integration code

Senior System Administrator

Environment: Management of 25+ Confidential Inc distributed servers comprising Win2000, Win2003, Exchange, AD, IIS, SQL, SharePoint Portal, SMS, MOM, LCS, SUS servers etc. Confidential is an ASP based healthcare system.

Responsibilities:

• Managing company portals, website monitoring
• Used Webtrends for visitors Analysis, Trends, optimization, log analysis
• Planning failsafe & secure network operations including firewall, antivirus, updates, system policies & backups.
• Automation of backup process with security features involving IP based network device.
• Managing enterprise applications including AD, IIS, SQL, SharePoint Portal, Exchange, MOM, MS LCS, and SMS.
• Worked with Compaq, Dell PowerEdge Servers, Blade Servers, IBM @ Server X series 225 & 325, HP IP Printers.
• Wireless network implementation with security configurations.
• Virus protection of network with Symantec Antivirus 9.
• Trojan / Spyware controls to protect systems & network.
• Virus & spam protection of exchange email system using Mcafee solution.
• Exchange 2000 to 2003 migration
• MS Virtual Server 2005 & Vmware GSX implementation for server consolidation.
• Small Business Server 2000/2003 implementations for clients.
• Confidential Scanning module implementations including code-signing with security certificate.
• Volume Shadow Service (VSS) for backups.
• Client Support (Onsite & phone support)

Enterprise System Administrator

Environment: Confidential is an ASP based, mission critical web application made by using ASP, VB, IIS, COM+, SQL Server and Seagate Crystal Reports. I managed their development center network.

Responsibilities:

• Managing company portals, website monitoring
• Used Webtrends for visitors Analysis, Trends, optimization
• Managed team of network / system Administrators
• NT4 to W2k Active Directory network upgrade.
• Installation & management of Exchange 2000. Integration of MS Outlook with Exchange.
• Implemented Proxy 2 & later MS ISA as Firewall & Proxy server.
• Virus definitions update, finding & installing missing system Patches, Automatic Defragmentation.
• Developed Policies for Internet usage, Network usage, Access Control, Backups, Disaster Recovery.
• Updates to US Servers using Terminal Client, PC Anywhere, & VNC.
• Monitoring DHCP, DNS, WINS, W2K-AD
• Installation, configuration & created installation procedures of Confidential .com. This includes but not limited to Windows OS, SQL, IIS, COM+, VS6, and Seagate Crystal Report. Worked on different upgrade scenarios from NT4, SQL7 & Crystal7 to Win2003, Crystal 10 & SQL 2000.
• SQL backups / recovery.
• Worked on SQL Replication & Log Shipping.
• Hardware purchase, installations including building PCs from scratch
• Hardware & software troubleshooting, installations, supporting day to day operations.
• Network Security Management. Worked on hardening & systems security. Experience of firewalls, intrusion detection & filtering tools.
• Logon scripting for routine tasks.
• Initially I also worked extensively in their Multimedia department for websites & presentation work. For details check this link.
• Besides my day to day system administration tasks, I also worked on a number of projects.
• Cure Work
• Successfully tested & resolved issues of Confidential .com as Win2000 compliant. Tested it under W2k Server with MS SQL Server 2000, IIS5, Seagate Crystal Report 8.0, and IE 6.0. After which the Confidential platform was upgraded from NT to W2K platform. Later also tested it on Win2003 .NET platform.
• Worked on HIPAA compliance of Confidential platform.
• Implemented Microsoft VPN solution between New York & Offshore office. Managed more than 15 different client locations using VPN using secure & Split-tunneling VPN setups.
• Active Directory
• Detecting & collecting client configuration using logon script.
• Worked on Win AD maintenance & security using System, network policies & rights using RBAC model.
• Worked on GPO management, hierarchy, documentation, Event Logs consolidation, audits & trails.
• Exchange Server
• Exchange 2000 to 2003 migration
• Different Backup & Recovery methods
• Security, SSL, SMIME, Secure Publishing of Exchange through firewall, Exchange Virus Scanners (Worked with Mcafee, Norton, GFI products, Spam Filters
• Instant Messaging (real-time voice & text chat), Chat setup
• Outlook client setup
• SharePoint Portal Server & Team Services
• Implemented Enterprise Portals with discussions, notifications, collaboration, task management, searching & document versioning using MS Share Point Portal Server 2001 & later 2003.
• Installation & configuration
• Disaster Recovery, Backups Automation
• SharePoint Portal Administration
• Single Sign-on with Active Directory
• Company & departmental Sites Creation
• Creating & maintaining SharePoint Lists like Tasks, Purchase, Discussions, pictures, documents
• Creating different List Views for reporting on the data
• Using SharePoint for IT processes from Call Ticketing, Purchase tracking, Tasks management
• Centralized Shared Documents with version control
• Maintaining Webparts
• Publishing SharePoint securely on Internet through firewall for remote employees
• IIS & SSL
• Worked extensively on IIS, website security, IIS optimization & some content management tools. Also worked on web site log reporting, trends, site analysis, alerting and IIS error handling.
• Worked on Certificate Service. Implemented SSL for web applications to secure application transactions. Also implemented SSL on live servers behind firewalls.
• Did research work on SSL Accelerators / Off-loaders.
• ISA Firewall & Caching
• Implemented ISA Server error handling.
• Configured company Policies & Rules for better perimeter security.
• Worked on H323 protocol for Voice & Video using ISA gatekeeper service.
• Microsoft Server Products
• Worked on MS Site Server for website content management & content optimization.
• Implemented MS Project Server 2002 later 2003 with clients for effective project management & task tracking.
• Worked on MS Application Center for managing Server cluster farms & for managing COM+ load balancing.
• Configured & worked on Windows Media Sever for publishing Streaming media contents.
• Implemented Windows Virtual Servers for server consolidation & application testing scenarios.
• Implemented Live Communication Server 2003 for real time, secure & managed instant messaging for enterprise.
• Configured Headless Server on windows to make physically secure server.
• Updates Automation
• Automatic update of virus definitions using logon script. Later used Norton AV Enterprise Edition for automatic updates of antivirus clients on the whole network.
• Finding & Installing Security Patches using different tools. (Also used 3rd party tools & other techniques.) Later implemented MS solution for patch deployment.
• MS Office Admin Installation & updates.
• Network Management
• Implemented Smart-Defragmentation using Zero-Administration tools on the network.
• Worked on Network Security & Disaster Recovery.
• Implemented my own Data Backup mechanism using different layers for data protection & recovery. My technique used SQL, my own backup scripts, scheduling, maximum Compression, password protection & Quota management.
• Improved the systems performance by utilizing efficient networking / system management tools & techniques.
• Worked on Load Balancing, Clustering & Replication of three tier web application.

Network Administrator

Environment: Confidential was an ISP. Worked in e-Commerce department in their head office. I used to manage their NT4 network including their applications. I also worked in their multimedia projects.

Responsibilities:

• Preparing systems & OS installations.
• Network setup.
• Troubleshooting hardware & software.
• Application Backups.
• Worked on multimedia & web projects as well. Worked mainly on FrontPage, Dreamweaver, Fireworks, Photoshop, and Flash.
• Website site monitoring, logs Analysis and reporting

Assistant Network Engineer/Student

Environment: Provided customer support, network administration & training facilities.

Responsibilities:

• Established LAN & WAN setup
• Deployed NT 4 network using Symantec Ghost Server & client
• Conducted training sessions
• CAT5 cabling & computer Hardware troubleshooting